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Service Bulletin
Creation Date: 15/02/2011
SB Number: SB 2K3-001
Firmware upgrade (Firmware pack 1.01)
Subject:
Model:
FS-6025MFP/6025MFP/B/6030MFP
Phenomenon
When copying in low temperature environments (14°C or less), the error LED may be rarely
turned on after ejecting the paper, and error code F186 may appear on the operation panel and a
blank page may be printed out.
Cause
VSYNC(*1) interrupt signal is not transmitted to the main CPU when processing main charge
adjustment for low temperature, however, the signal for releasing it may not be transmitted after
that, and error code F186 may appear due to the abnormal processing.
(*1) Sweep out timing signal of the image data.
Solution
Under the above mentioned condition, the release signal will be transmitted.
Firmware
Type
Program No.
Version
Upgrade Pack Ver.
2K3_V1.01E
1.01
MAIN
2K3_2F00.001.302
001.302
MMI
2K3_7000.001.300
001.300
ENGINE
2K3_1000.003.003
003.003
IO
2K3_1E00.001.010
001.010
DP
3M8_9500.002.001
002.001
FAX BOOT/APL *
5JR_5500.B01.019
B01.019
Firmware notes *: BOOT: B01.019 / APL: B01.019
Classification
Field measure
X In-field modification by case No modification necessary
When the above mentioned phenomenon occurs, please upgrade the firmware to the latest
version.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP/B/6030MFP
January 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe
Page of 1
B034 / SB 2K3-001
Service Bulletin
SB Number: SB 2K3-002
Creation Date: 04/03/2011
The LVU main PWB has been changed
Subject:
Model:
FS-6025MFP/6025MFP(B)/6030MFP
Contents of changes
To improve the procurement, the Parts LVU main 200 SP (302K394121) has been changed as follows:
1. The discharger IC has been added.
1.1. The capacitor (YC10), that supplies the power to the AC-cut to the jumper, has been changed.
1.2. The constant of the discharger has been changed and the discharger resistor has been discontinued.
2. Due to the above mentioned changes the following changes have been made:
2.1. The AC-cut unit has been discontinued.
2.2. The access saddles (3 pieces) and the cables (2 pieces) have been discontinued.
Parts LVU main 200 SP (302K394121)
The AC-CUT unit has been
discontinued
The access saddles
have been discontinued
The cable that connects the
AC-CUT unit with the Main
PWB has been discontinued
LVU main PWB
The cables that connect the AC-CUT unit with the Main PWB (YC106) have been discontinued
Rear side of the machine
Discontinued cable
KMIS Service Department, Kyocera Mita Europe
Page of 4
Main PWB
B031 / SB 2K3-002
Service Bulletin
Parts
No. Old Parts
No.
1
New Parts
No.
Description
302K394120 302K394121
2K394120
2K394121
Classification
Field measure
Q’TY
PARTS LVU MAIN 200 SP
Interchangeability
Old
New Old
New
1
1
O
X
X In-field modification by case No modification necessary
When replacing the Parts LVU main 200 SP, please use the latest type. When the old type of the
LVU main PWB is installed in the machine, both the old and latest type of the LVU main 200 SP
can be used. Please note that the AC-cut unit, access saddles (3 pieces) and cables (2 pieces)
have to be removed when using the latest type of the Parts LVU main 200 SP (302K394121).
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP/B/6030MFP
February 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
Recognizing the latest type of the LVU Main PWB
LABEL
Old LVU main PWB: 302K3****0(<--Last digit is “0”)
New LVU main PWB: 302K3****1(<--Last digit is “1”)
KMIS Service Department, Kyocera Mita Europe
Page of 4
B031 / SB 2K3-002
Service Bulletin
No. Figure
Procedure
1
Remove the controller box
cover at the lower right side of
the rear side of the machine.
Controller box cover
2
Remove the rear cover.
(When refitting it, please fit the
hooks to the sections that are
circled in red in the left figure.)
3
Remove the left lower cover.
KMIS Service Department, Kyocera Mita Europe
Page of 4
B031 / SB 2K3-002
Service Bulletin
4
Remove the front upper cover
at the machine front side.
(When refitting it, please fit the
lower hook of the cover to the
sections that are indicated by
the red arrows and then fit the
other hooks.)
5
Remove the inner tray.
(When refitting it, please fit the
hook (X) at the machine inner
side and the hook (Y) at the
machine left side.)
X
Y
KMIS Service Department, Kyocera Mita Europe
Page of 4
B031 / SB 2K3-002
Service Bulletin
Creation Date: 04/03/2011
SB Number: SB 2K3-003
Firmware upgrade (Firmware pack 1.02)
Subject:
Model:
FS-6025MFP/6025MFP(B)/6030MFP
Item
Contents
1
Added support for BAM.
The recovery timing from the power saving priority mode has been shortened and
stabilized.
2
Improvement of the Fax
one touch screen timing.
When the Fax is set to the one touch screen, and you press the reset key to cancel
a selected address, the time to reset the screen has been shortened.
3
Incorrect barcode print-out.
The barcode may not be printed or may be printed incorrectly.
4
Error code CF248
Error code CF248 may occur.
Firmware
Type
Program No.
Version
Upgrade Pack Ver.
2K3_V1.02E
1.02
MAIN
2K3_2F00.001.403
001.403
MMI
2K3_7000.001.404
001.404
ENGINE
2K3_1000.004.002
004.002
IO
2K3_1E00.001.010
001.010
DP
3M8_9500.002.001
002.001
FAX BOOT/APL *
5JR_5500.B01.019
B01.019
Firmware notes *: BOOT: B01.019 / APL: B01.019
Classification
Field measure
X No modification necessary
When the above mentioned phenomena occur, please upgrade the firmware to the latest
version.
Entire stock rework
In-field modification at next visit
In-field modification by case
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP/B/6030MFP
February 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe
Page of 1
B053 / SB 2K3-003
Service Bulletin
Creation Date: 18/05/2011
SB Number: SB 2K3-004
Subject:
Model:
Abnormal images/Blank copy/Background on the image
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Content
According to the information in the Service manual and the Service training material, the Optical lock lever has
to be unlocked when fitting the Upper left cover, since this lever is in the locked state from the Factory. Please
note that the Optical lock lever should be in the unlocked state when fitting the Rear cover.
The Optical lock lever may be pushed inside (Locked state) by a rib on the Rear cover when fitting this cover. In
this case the Optical/Scan system can not move toward the left side, when attempting to make a copy with the DP.
Under this condition, the following phenomena may occur:
1. Abnormal image.
2. Blank copy.
3. Background on the image.
Rear cover
Upper left cover
The rib may push the
Optical lock lever.
Classification
Field measure
Optical lock lever (Locked state)
X No modification necessary
Please confirm that the Optical lock lever is in the unlocked state, when fitting the Upper left and
the Rear cover.
Entire stock rework
In-field modification at next visit
In-field modification by case
KMIS Service Department, Kyocera Mita Europe
Page of 1
B119 / SB 2K3-004
Service Bulletin
Creation Date: 18/05/2011
SB Number: SB 2K3-005
Firmware upgrade (Pack v2.00)
Subject:
Model:
FS-6025MFP/6025MFP(B)/6030MFP
Content of changes
1. Paper jam 5001 (Bridge conveying sensor 3 non arrival jam) may occur.
2. Added U605 [Data clear].
3. Black streaks after setting magnification by U065.
4. The default screen lay-out of the favorites has been changed.
5. Added U265 [Set Model Destination].
6. Added support for the customized operation panel.
7. Registered data may not be found at the address book.
8. Error code F56B may occur.
Firmware
Type
Program No.
Version
Upgrade Pack Ver.
2K3_V2.00
2.00
MAIN
2K3_2F00.002.351
002.351
MMI
2K3_7000.002.347
002.347
ENGINE
2K3_1000.005.002
005.002
IO
2K3_1E00.001.010
001.010
DP
3M8_9500.003.001
003.001
FAX BOOT/APL
5JR_5500.B02.001
B02.001
Firmware notes *: BOOT: B01.019 / APL: B01.019
Classification
Field measure
X No modification necessary
When the above mentioned phenomena occur, please upgrade the firmware to the latest version.
Entire stock rework
In-field modification at next visit
In-field modification by case
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP(B)/6030MFP
April 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe
Page of 3
B124 / SB 2K3-005
Service Bulletin
1
Item
Contents
Paper jam 5001 (Bridge
conveying sensor 3 non
arrival jam) may occur.
Phenomenon
Paper jam 5001 (Bridge conveying sensor 3 non arrival jam) may occur, when
operating the FS-6025MFP with the DF-470 and the AK-470 installed (Optional
paper feeder is not installed).
Cause
The switch at the conveying sensor 2 may vibrate, so this sensor is triggered.
The machine detects this as if the next sheet of paper has arrived. Due to the
jam detection time-out, the above mentioned paper jam may occur. This is the
case when continuously printing A4 widthwise from the standard paper cassette
and when ejecting to the DF-470.
Solution
The timing for contact bounce has been changed from 20 milliseconds to 200
milliseconds.
Conveying sensor 2
2
Added U605 [Data clear].
Maintenance mode U605 [Data clear] has been added.
3
Black streaks after setting
magnification by U065.
Black streaks may appear on the B/W copy after enlarging with maintenance
mode U065 [Adjusting the scanner magnification]
4
The default screen lay-out
of the favorites has been
changed.
The lay-out of the buttons from the default screen of the favorites has been
changed.
5
Added U265 [Set Model
Destination].
Maintenance mode U265 [Set Model Destination] has been added.
6
Added support for the
customized operation panel.
Customized operation panel is available by using workflow templates in
combination with FMU (File Management Utility).
7
Registered data may not be
found at the address book.
The message “Not registered“ may appear when searching the address book for
registered data.
8
Error code F56B may occur.
System error code F56B may occur under the below mentioned conditions, when
scanning large sized originals to a smaller sized scan.
• PDF file.
• B/W mode.
• Continuous scan is enabled.
• Table scan.
KMIS Service Department, Kyocera Mita Europe
Page of 3
B124 / SB 2K3-005
Service Bulletin
Item 4: The default screen lay-out of the favorites has been changed.
Old condition
New condition
KMIS Service Department, Kyocera Mita Europe
Page of 3
B124 / SB 2K3-005
Service Bulletin
SB Number: SB 2K3-006
Subject:
Model:
Creation Date: 22/06/2011
Image blur at the rear edge when copying
FS-6025MFP/6025MFP(B)/6030MFP
Phenomenon
In case 11 X 17 inch / 27,94 cm X 43,18 cm sized originals are placed on the contact glass
and copied, the image may appear slightly blurred with a 10mm X 10mm range from the rear
edge.
Cause
When scanning the original, the bottom of the Wire alignment holder in the first mirror frame
of the scanner, contacts the upper side of the optical wire pulley and the first mirror frame
may vibrate vertically together with the light path.
Previous solution
1. The wire alignment ribs of the wire alignment holder (Guide FFC LED C) have been cut to
avoid contact with the optical wire pulley.
2. Due to the above mentioned change, the Sheet FFC LED has been added to press the
FFC main LED lamp down.
Current solution
1. The shape of the Sheet FFC LED has been changed, to improve the measure against the
blurred image on the copy.
2. Due to the above mentioned change, the shape of the wire alignment holder (Guide FFC
LED C) has been changed.
Optical section
Guide FFC LED C and Sheet FFC LED
Old condition (Viewed from the
bottom of the optical section)
Guide FFC LED C
Sheet FFC LED
New condition
Guide FFC LED C
Carriage wire pulley
Sheet FFC LED
Fold of the Sheet FFC LED
KMIS Service Department, Kyocera Mita Europe
Page of 3
B030-B097 / SB 2K3-006
Service Bulletin
Parts
No. Old Parts
No.
New Parts
No.
Description
Q’TY
Interchangeability
Old
New Old
New
1
302K317171 302K317172
2K317171
2K317172
GUIDE FFC LED C
1
1
X
X
2
302K317790 302K317791
2K317790
2K317791
SHEET FFC LED
1
1
X
X
Classification
Field measure
X In-field modification by case No modification necessary
When the above mentioned phenomenon occurs, please replace the Guide FFC LED C and the
Sheet FFC LED with the latest type.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP(B)/6030MFP
March 2011 production
The above mentioned changes have been applied to machines produced after the above mentioned production date.
Old condition: Guide FFC LED C
New condition: Guide FFC LED C
The ribs have been cut to hold the old
Sheet FFC LED (302K317790)
The shape has been changed to hold the
new Sheet FFC LED (302K317791)
Viewed from above
Viewed from above
The ribs have been cut to align the FFC and
to fit the old Sheet FFC LED (302K317790)
The ribs have been added to hold the new
Sheet FFC LED (302K317791)
KMIS Service Department, Kyocera Mita Europe
Page of 3
B030-B097 / SB 2K3-006
Service Bulletin
Old condition: Sheet FFC LED (302K317790)
New condition: Sheet FFC LED (302K317791)
Fitted at the Guide FFC LED C (302K317171)
(Bottom of the optical section)
Fitted at the Guide FFC LED C (302K317172)
KMIS Service Department, Kyocera Mita Europe
Page of 3
B030-B097 / SB 2K3-006
Service Bulletin
Creation Date: 22/06/2011
SB Number: SB 2K3-007
Subject:
Model:
Procedure when replacing the Main board (Error code C0180)
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Contents
The applicable models are not equipped with a Hard disk, therefore some data is saved at the Main board. Perform
the following procedure when replacing the Main board.
1. Perform Maintenance mode U004 to resolve machine number mismatch that appears after replacing the
Main board.
2. Adjust the Scanner image.
2.1. Input the value in the Auto scanner adjustment chart by using Maintenance mode U425.
2.2. Perform Maintenance mode U411 with the Auto scanner adjustment chart.
2.3. Perform [Halftone adjustment] at the System menu.
3. Reactivate the license for optional products, if these where installed.
3.1. Reactivate the ID card authentication kit B.
3.2. Register ID cards again by using Maintenance mode U222.
4. Import exported data from the machine, before replacing the Main board by using Maintenance mode U917.
Please note that exporting and importing of data is also possible by using the KM-Net Viewer.
5. Register the initial User and Fax settings at the System menu or the Command center.
6. Perform the below mentioned Maintenance modes if necessary.
No.
Machine related maintenance mode
No.
U250
Checking/clearing the maintenance cycle
U603 Setting user data 1
U251
Checking/clearing the maintenance counter
U604 Setting user data 2
U253
Switching between double and single counts
U610 Setting system 1
U260
Selecting the timing for copy counting
U611 Setting system 2
U326
Setting the black line cleaning indication
U612 Setting system 3
U341
Specific paper feed location setting for printing function
U615 Setting system 6
U343
Switching between duplex/simplex copy mode
U625 Setting the transmission system 1
U345
Setting the value for maintenance due indication
U695 FAX function customize
U402
Adjusting margins of image printing
U403
Adjusting margins for scanning an original on the contact glass
U404
Adjusting margins for scanning an original from the DP
U407
Adjusting the leading edge registration for memory image printing
U425
Setting the target
U429
Setting the offset for the color balance
U432
Setting the center offset for the exposure
U470
Setting the JPEG compression ratio
Classification
Field measure
Fax related maintenance mode
X In-field modification by case No modification necessary
Please follow the above mentioned procedure, when replacing the Main board.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/
8025MFP
Not available, the above mentioned procedure is only for
the field measure.
KMIS Service Department, Kyocera Mita Europe
Page of 1
B137 / SB 2K3-007
Service Bulletin
Creation Date: 22/06/2011
SB Number: SB 2K3-008
Firmware upgrade (Firmware pack 3.00)
Subject:
Model:
FS-6025MFP/6025MFP(B)/6030MFP
Item
Contents
Added Russian country code 1. The country code for Russia has been added.
and support for Russian
2. Settings for Russia are now supported.
setting.
2.1. Default line setting is set to Dial pulse.
2.2. Line setting menu is indicated for the User.
Firmware
Type
Program No.
Version
Upgrade Pack Ver.
2K3_V3.00E
3.00
MAIN
2K3_2F00.003.002
003.002
MMI
2K3_7000.003.002
003.002
ENGINE
2K3_1000.005.002
005.002
IO
2K3_1E00.001.010
001.010
DP
3M8_9500.003.001
003.001
FAX BOOT/APL *
5JR_5500.B03.001
B03.001
Firmware notes *: BOOT: Z02.001 / APL: B003.001
Classification
Field measure
X No modification necessary
Please upgrade the firmware to the latest version to implement the above mentioned changes.
Entire stock rework
In-field modification at next visit
In-field modification by case
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP/B/6030MFP
May 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe
Page of 1
B149 / SB 2K3-008
Service Bulletin
Creation Date: 19/09/2011
SB Number: SB 2K3-009
Subject:
Model:
Toner container detection failure
FS-6025MFP/6025MFP(B)/6030MFP
Phenomenon
The Toner container may not be detected and the messsage “Check the toner container“
may appear, while the Toner container is installed properly.
Cause
The chip capacitor, that is mounted on the Toner container detection circuit of the Engine
board, may be damaged
Solution
The constant of the chip capacitor has been changed.
Parts
No. Old Parts
No.
1
New Parts
No.
302K394040 302K394040
2K394040
2K394040
Classification
Field measure
Description
Q’TY
PARTS PWB ENGINE ASSY SP
Interchangeability
Old
New Old
New
1
1
O
X
X In-field modification by case No modification necessary
When the above mentioned phenomenon occurs, please replace Engine board with the latest
type. (Parts PWB engine assy SP)
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Item number
Serial number
FS-6025MFP
1102L33NL0
N691302126
FS-6025MFP/B
1102L33NL1
N771200506
FS-6025MFP
1102K33NL0
Q6R1100763
The above mentioned changes have been applied to machines produced after the above mentioned serial number.
KMIS Service Department, Kyocera Mita Europe
Page of 1
B293 / SB 2K3-009
Service Bulletin
Creation Date: 05/10/2011
SB Number: SB 2K3-010
Subject:
Model:
The shape of the USB host slot has been improved
FS-6025MFP/6025MFP(B)/6030MFP
Contents
The USB host slot is located at the side of the operation panel. Due to the shape of the USB host slot, certain
USB drives may not be completely inserted.
Therefore the shape of the USB host slot has been changed as follows:
1. The gap at the USB host slot has been discontinued, by changing the shape of the Cover operation low.
2. Due to the above mentioned change, the shape of the Mount USB has been changed.
3. The above mentioned parts are available as a Parts set (Parts cover OPE low set SP).
Old condition of the USB host slot
New condition of the USB host slot
Sample of a USB drive which may
not fit in the old USB host slot.
Some USB drives may not be
inserted properly, due to the gap.
1. The Mount USB is not set as a service part.
2. The USB cable has been changed to improve the
procurement of the USB cable. The size of the
connector of the latest type of the USB cable is
larger. The size of the USB host slot on the Mount
USB has been changed. Please note that the
USB cable has not been set as a service part.
A. Extended by 2mm and the USB host slot has been
moved forward (At the same level as the cover).
B. The USB host slot specifications have been
changed as follows:
New condition of the Mount USB
A
A
Old condition: 7.5mmX15mm
New condition: 9mmX16mm
KMIS Service Department, Kyocera Mita Europe
Page of 2
B
B196 / SB 2K3-010
Service Bulletin
Parts
No. Old Parts
No.
New Parts
No.
1
----------
302K394870
2K394870
2
302K305021 302K305022
2K305021
2K305022
Description
Q’TY
Interchangeability
Old
New Old
New
PARTS COVER OPE LOW SET SP *
-
1
-
O
+COVER OPERATION LOW
1
1
X
X
Notes: Item 1 is a parts set, containing the latest type of the Cover operation low and the Mount USB.
Classification
Field measure
X In-field modification by case No modification necessary
Please note that the old type of the Cover operation low is only compatible with the old type of
the Mount USB. Therefore please use the parts set (Parts cover OPE low set SP), when
replacing the Cover operation low with the latest type.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP(B)/6030MFP
June 2011 production
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe
Page of 2
B196 / SB 2K3-010
Service Bulletin
Creation Date: 11/11/2011
SB Number: SB 2K3-011
Subject:
Model:
Firmware upgrade (Firmware pack 4.01 and 4.02)
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Item
Contents
Background on the
image (Only for the
FS-C8020MFP/
8025MFP)
Phenomenon
Background image may occur on the print-out, in high temperature/humid
environments.
2
Image drop out in GDI
compatible mode.
Only 5mm of the leading edge of the image may be printed, when enabling the
GDI compatible mode at the KX driver.
3
The message when FAX The message “Waiting“ may be displayed continuously, when canceling direct FAX
transmission is canceled transmission. The message has been changed to “Ready to directly transmit
has been changed.
FAX“, which should appear after canceling FAX transmission. (Only for the
FS-6025MFP/6025MFP(B)/6030MFP)
4
Calibration failure (Only
for the FS-C8020MFP/
8025MFP)
1
Solution
1. The environmental adjustment has been changed.
2. The main charge adjustment of the drive time has been changed.
Calibration may not be performed, after the machine recovers from sleep mode.
Firmware
Type
Program No.
Version
Applicable model(s)
Upgrade Pack Ver.
2K3_V4.01E
4.01
MAIN
2K3_2F00.004.022
004.022
FS-6025MFP/6025MFP(B)/
6030MFP
MMI
2K3_7000.004.023
004.023
ENGINE
2K3_1000.006.001
006.001
IO
2K3_1E00.001.010
001.010
DP
3M8_9500.004.001
004.001
FAX BOOT/APL *
5JR_5500.B04.003
B04.003
Type
Program No.
Version
Upgrade Pack Ver.
2KZ_V4.02E
4.02
MAIN
2KZ_2F00.004.022
004.022
MMI
2KZ_7000.004.023
004.023
ENGINE
2K0_1000.007.003
007.003
IO
2K0_1E00.001.020
001.020
IH
2LC_1A00.002.001
002.001
LSU
2K0_1C00.001.012
001.012
DP
3M8_9500.004.001
004.001
FAX BOOT/APL*
5JR_5500.B04.003
B04.003
ESPECIAL
ES_SKIP.ON
----------
FS-C8020MFP/8025MFP)
Firmware notes *: BOOT: Z02.001 / APL B04.003
KMIS Service Department, Kyocera Mita Europe
Page of 2
B357-B358 / SB 2K3-011
Service Bulletin
Classification
Field measure
X In-field modification by case No modification necessary
Please upgrade the firmware to the latest version to implement the above mentioned changes.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP/B/6030MFP, FS-C8020MFP/8025MFP
October 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe
Page of 2
B357-B358 / SB 2K3-011
Service Bulletin
Creation Date: 18/11/2011
SB Number: SB 2K3-012
Parts list correction
Subject:
Model:
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
The following parts mentioned in the parts list have been corrected.
Incorrect (Description)
Correct (Description)
Fig.
Ref.
Part No.
Part description
Applicable model(s)
Part description
13
1
302LC93080
2LC93080
FK-8506
FS-C8020MFP/8025MFP
FK-8506 IH
The following parts at the DP side hook and loop fasteners have been registered, which hold the Original mat
(Plate original 303JC04200).
Hoop and loop fastener/sponge position
X
Y
X
X
Hook and loop
fastener
X
Sponge
DP cover side
DP cover
X: Fastener
X: Sponge
Y: Fastener
Y: Sponge
Cushion original mat B
Sponge original mat
Cushion original mat
Sponge original mat A
Parts
No. Old Parts
No.
New Parts
No.
Description
Q’TY
Interchange- Applicable
ability
model(s)
Old
New Old
New
1
----------
303MX02031
3MX02031
CUSHION ORIGINAL MAT B
-
4
-
O
2
----------
303K502080
3K502080
SPONGE ORIGINAL MAT
-
4
-
O
3
----------
303J902370
3J902370
CUSHION ORIGINAL MAT
-
1
-
O
4
----------
303M802320
3M802320
SPONGE ORIGINAL MAT A
-
1
-
O
KMIS Service Department, Kyocera Mita Europe
Page of 1
FS-6025MFP/
6025MFP/B
/6030MFP,
FS-C8020MFP/
8025MFP
B329 / SB 2K3-012
Service Bulletin
Creation Date: 06/12/2011
SB Number: SB 2K3-013
Subject:
Model:
Full page solid image or error code C3200
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Phenomenon
A full page solid image may appear on the print-out or error code C3200 (Exposure lamp
error) may occur.
Cause
The digital transistor in the CCD power supply circuit at the main board may be damaged,
resulting in the CCD failure.
Solution
The constant of the digital transistor has been changed.
Parts
No. Old Parts
No.
New Parts
No.
Description
Q’TY
Old
Interchange- Applicable model(s)
ability
New Old
New
1
302K394010 302K394011
2K394010
2K394011
PARTS PWB MAIN ASSY 1
SP
1
X
O
FS-6025MFP/
6025MFP(B)/6030MFP
2
302K394020 302K394021
2K394020
2K394021
PARTS PWB MAIN ASSY 1
SP EU
1
X
O
FS-6025MFP/
6025MFP(B)/6030MFP
3
302K094130 302K094131
2K094130
2K094131
PARTS PWB MAIN ASSY 1
SP
1
X
O
FS-C8020MFP/
8025MFP
4
302K094140 302K094141
2K094140
2K094141
PARTS PWB MAIN ASSY 1
SP EU
1
X
O
FS-C8020MFP/
8025MFP
Classification
Field measure
X In-field modification by case No modification necessary
When the above mentioned phenomena occur, please replace the Main board with the latest type
(Parts PWB main assy).
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Item number
Serial number
FS-6025MFP
1102L33NL0
N691405534
FS-6025MFP/B
1102L33NL1
N771400544
FS-6030MFP
1102K33NL0
Q6R1401929
FS-C8020MFP
1102KZ3NL0
Q6Y1502412
FS-C8025MFP
1102K03NL0
Q731401741
The above mentioned changes have been applied to machines produced after the above mentioned serial number.
KMIS Service Department, Kyocera Mita Europe
Page of 1
B292 / SB 2K3-013
Service Bulletin
Creation Date: 10/01/2012
SB Number: SB 2K3-014
Subject:
Model:
Paper jam J9000 when feeding originals with the DP
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Phenomenon
Paper jam J9000 (No original feed jam) may appear.
Cause
When a high stack of originals is pushed with too much force, the Stopper which hold the
leading edge of the originals, adheres to the Seal at the Rib of the Top cover. When the DP
feed is started under this condition, the DP feed roller descends insufficiently, resulting in
Paper jam J9000.
Solution
The Seal which is affixed to the Rib at the Top cover (At the back of the Main body), has been
removed.
DP feed roller section
Top cover rib (Front
of the main body)
Top cover rib (Back
of the main body)
Top cover rib
X
Seal has been removed
(At the back of the Main
body only)
Stopper
Stopper
Original inserted
The DP feed roller descends and the
Stopper is separated from the Rib at the
Top cover.
Before inserting the originals
The DP feed roller is lifted upwards ans the Stopper descends,
while the point marked as X at the Stopper, contacts the
Top cover.
Parts
No. Old Parts
No.
1
New Parts
No.
Description
303M894050 303M894051 PARTS COVER PF ASSY SP
3M894050
3M894051
Q’TY
Interchangeability
Old
New Old
New
1
1
X
KMIS Service Department, Kyocera Mita Europe
Page of 2
B446 / SB 2K3-014
Service Bulletin
Classification
Field measure
X In-field modification by case No modification necessary
When the above mentioned phenomenon occurs, please remove the Seal, which is affixed to the
Rib of the Top cover (At the back of the Main body). Do not remove the Seal at the front side of
the Main body, to ensure that the Stop function is not disabled.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Not available
The above mentioned changes have been applied to machines produced after the above mentioned production date.
Normal operation
Abnormal operation
Rib of the Top cover
Rib of the Top cover
Stopper
Stack of Originals
Original
1. Set the Original.
2. The Drive starts and the DP feed roller descends.
3. The Stopper position is lowered as shown in the
image above and is separated from the Rib of the
Top cover. Now the Stopper can rotate.
Stopper
1. Set a high stack of Originals with to much force.
2. The Stopper and the Seal (Which is affixed to the
Rib of the Top cover) adhere to each other.
In this case, the Stopper is not separated from
the Rib, when the DP feed roller descends.
3. Under the above mentioned condition, the
DP feed roller does not descend, resulting in
Paper jam J9000 (No original feed jam)
KMIS Service Department, Kyocera Mita Europe
Page of 2
B446 / SB 2K3-014
Service Bulletin
Creation Date: 16/02/2012
SB Number: SB 2K3-015
Subject:
Model:
Phenomenon
Difficult to pull the Paper cassette outside the Main body
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Under the below mentioned conditions, it may be difficult to pull the Paper cassette outside the
Main body.
1. A3/11X17 sized paper is fully loaded in the standard Paper cassette.
2. A3X11X17 sized paper load is applied for a prolonged time due to low copy volume.
3. The Cassette heater is turned ON.
Cause
The Boss of the paper width cursor support point at the back of the Main body, contacts the
Base edge material. This is due to aging of the material.
Solution
To prevent contact between the Boss and the Base edge, a Guide has been added to the back
of the Paper cassette.
Boss at the back of the Paper cassette
(Paper width cursor support point)
Boss and Base edge
protection material
Contact with the base
edge protection material
Pull direction of the Paper
cassette
Pull direction of the Paper
cassette
Parts
No. Old Parts
No.
New Parts
No.
Description
Q’TY
Interchange- Remarks
ability
Old
New Old
New
1
302K393170
2K393170
302K393171
2K393171
CT-475
1
1
X
O
*1
2
303NN93010
3NN93010
303NN93011 CT-476
3NN93011
1
1
X
O
*2
3
----------
302K394900
2K394900
-
1
-
O
+ PARTS GUIDE BOTTOM
CASSETTE ASSY SP (Set of
the Guide/Screw/Leaflet)
Notes: *1. Main body standard Paper cassette and 1ste cassette of the PF.
*2. 2nd Paper cassette (Added for commonality with the standard Paper cassette and 1ste cassette of the PF)
KMIS Service Department, Kyocera Mita Europe
Page of 3
B432 / SB 2K3-015
Service Bulletin
Classification
Field measure
X In-field modification by case No modification necessary
When the above mentioned phenomenon occurs, please add the Guide to the back of the Paper
cassette.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
November 2011 production
Installing the Guide
Screw
A
A
1. Clean the surface below the position, where the
Guide (A) will be affixed with cleaning alcohol.
2. Peel off the release paper from the Guide (A). Align
the Guide to the Boss and hole for the Screw. Fix it
with the Screw. (Refer to the bundled leaflet on
page 3 for further details)
Guide at the Back of the Paper
cassette
Paper cassette with the Guide
installed, inside the Main body
KMIS Service Department, Kyocera Mita Europe
Page of 3
B432 / SB 2K3-015
Service Bulletin
A
B
1
2
3
5
B
A
4
A
2011.11
302K356850-01
KMIS Service Department, Kyocera Mita Europe
Page of 3
B432 / SB 2K3-015
Service Bulletin
Creation Date: 16/02/2012
SB Number: SB 2K3-016
Subject:
Model:
Affected models
Difficult to pull the Paper cassette outside the Main body
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP,
PF-470/471
PF-470/471
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Phenomenon
It may be difficult to pull the standard Paper cassette outside the Main body.
Temporary
solution
To prevent contact between the Boss and the Base edge, a Guide has been added to the back
of the Paper cassette. (Refer to Service Bulletin 2K3-015 for further details)
Permanent
solution
1. To prevent contact between the Paper width cursor support point and the Base edge
protection material, the shape of the back of the Paper cassette has been changed.
2. Due to the above mentioned change, the Guide is no longer necessary and has been
discontinued.
The Guide has been discontinued
Back of the Paper cassette
Added ribs (Marked in blue)
Guide
Paper width cursor
support point boss
(Marked in green)
Arm
KMIS Service Department, Kyocera Mita Europe
Page of 2
C022 / SB 2K3-016
Service Bulletin
Parts
No. Old Parts
No.
New Parts
No.
Description
Q’TY
Interchange- Remarks
ability
Old
New Old
New
1
302K393171
2K393171
302K393172
2K393172
CT-475
1
1
O
O
*1
2
303NN93011 303NN93012
3NN93011
3NN93012
CT-476
1
1
O
O
*2
3
302K394900
2K394900
+ PARTS GUIDE BOTTOM
CASSETTE ASSY SP
1
-
X
-
(Set of the Guide/
Screw/Leaflet)
----------
Notes: *1. Main body standard Paper cassette and 1ste cassette of the PF.
*2. 2nd Paper cassette (Added for commonality with the standard Paper cassette and 1ste cassette of the PF)
Classification
Field measure
X In-field modification by case No modification necessary
When the above mentioned phenomenon occurs, please add the Guide to the Paper cassette
(Refer to Service Bulletin 2K3-015 for further details).
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
PF-470/471
Planned from January 2012 production*.
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/
8025MFP
Not availble
The above is the plan at the present moment. Please note that there is a possibility of change after giving this
information.
KMIS Service Department, Kyocera Mita Europe
Page of 2
C022 / SB 2K3-016
Service Bulletin
Creation Date: 28/02/2012
SB Number: SB 2K3-017
Subject:
Model:
Improper page order when printing in duplex
FS-6025MFP/6025MFP(B)/6030MFP
Phenomenon
The page order may not be correct, when ejecting a large volume of duplex print-outs (With the
bridge unit attached).
Cause
Depending on the curled paper in duplex mode, it may push out the page ejecting before it.
Solution
To prevent paper from being pushed out, a stopper (Parts stopper paper C assy SP_
302K394860) has been attached to the upper part of the inner tray.
Parts stopper paper c assy SP
Stopper pulled down (X)
Stopper pulled up (Y)
Double sided tape
Insert the rib at the stopper
part in the gap.
Attaching the stopper
Double sided tape
The stopper should be fixed as
shown here.
Alignment of the stopper
Metal plate
Metal plate
A
Cover
B
Parts stopper paper
C assy SP
1. Pull down the stopper (X), when using the
brigde unit.
2. Push the stopper upwards (Y), when using
the job separator.
Cover
1. Remove the bridge unit.
2. Attach the stopper, and align it according to A
and B.
3. Pull down the stopper and attach the bridge unit.
KMIS Service Department, Kyocera Mita Europe
Page of 4
B185 / SB 2K3-017
Service Bulletin
Parts
No. Old Parts
No.
1
----------
Classification
Field measure
New Parts
No.
302K394860
2K394860
Description
Q’TY
PARTS STOPPER PAPER C ASSY SP
Interchangeability
Old
New Old
New
-
1
O
-
x In-field modification by case No modification necessary
When the above mentioned phenomenon occurs, please attach the stopper (Parts stopper
paper C assy SP_302K394860) to the upper part of the inner tray. Refer to the bundled leaflet
further information. (See page 3 and 4)
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-6025MFP/6025MFP(B)/6030MFP
Not available, the part is not for production.
KMIS Service Department, Kyocera Mita Europe
Page of 4
B185 / SB 2K3-017
Service Bulletin
STOPPER PAPER
A
1
3
4
2
5
c
2
1
a
6
b
8
7
d
d
d
d
e
f
9
10
A
A
2011.5
302K356830
KMIS Service Department, Kyocera Mita Europe
Page of 4
B185 / SB 2K3-017
Service Bulletin
11
12
e
f
13
14
d
c
15
17
b
16
a
18
1
2
2011.5
302K356830
KMIS Service Department, Kyocera Mita Europe
Page of 4
B185 / SB 2K3-017
Service Bulletin
Creation Date: 07/03/2012
SB Number: SB 2K3-018
Subject:
Abnormal scan image (Added Spacer to adjust the ISU base
Model:
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Phenomenon
1. Focus related abnormal images may appear when scanning. (See the images below)
2. An error may occur, when performing Maintenance mode U411 [Adjusting the scanner
automatically] after installing the Service part ISU.
Details
The height and warpage of the Base of the ISU, varies slightly depending on the Main body. In
this case the optical axis may shift and may be interrupted by the Reflector. Under this
condition, the LED light may be shifted to the Optical guide plate.
Solution
Please install the Spacer to adjust the height of the Base of the ISU according to the procedure
on the following pages or the Leaflet. The Spacer and Leaflet are bundled with the Service
part ISU.
White image at the
leading edge
White image at the
leading edge
Background at the
middle of the image
Vertical streaks at
the leading edge
Vertical streaks at
the leading edge
Lateral white streaks
at the middle of the
image
KMIS Service Department, Kyocera Mita Europe
Page of 6
B440 / SB 2K3-018
Service Bulletin
Classification
Field measure
X In-field modification by case No modification necessary
1. Please perform image adjustment with maintenance mode U411 [Adjusting the scanner
automatically], after replacing the ISU with the latest type.
2. If the abnormal image occurs when scanning, after replacing the ISU with the latest type,
please add the spacer (Poly slider washer) to the screw holes of the ISU.
In-field modification at next visit
Entire stock rework
Parts
No. Old Parts
No.
New Parts
No.
Description
Q’TY
Interchange- Applicable
ability
model(s)
Old
New Old
New
1
302K993031 302K993032
2K993031
2K993032
PARTS IMAGE SCANNER H
ASSY SP
1
1
X
O
FS-6025MFP/
6025MFP(B)/
6030MFP
2
302LK93081 302LK93082
2LK93081
2LK93082
PARTS IMAGE SCANNER L
SP
1
1
X
O
FS-C8020MFP/
8025MFP
Parts notes: The latest Parts image scanner, contains the following parts (Together with the leaflet describing the
image check and installation procedure of the spacers).
Poly slider washer_5.1X12X0.2T (2 pcs).
Poly slider washer_5.2X16X0.5T (2 pcs).
Connecting the Flat cable to replace the ISU
The Caution Leaflet 2 (Containing installation instructions of the Spacers) has been bundled with the
ISU Service part.
PREVENT DAMAGE DUE TO STATIC ELECTRICITY, BY USING ANTI-STATIC BAND BEFORE PROCEEDING.
1. Hold the Flat cable at point (A) to insert it (This prevents pressure the the CCD unit).
2. Fasten the Screw after inserting the Flat cable.
Flat cable
CCD unit
A
A
KMIS Service Department, Kyocera Mita Europe
Page of 6
B440 / SB 2K3-018
Service Bulletin
Image adjustment when replacing the ISU
Execute [Table (Chart1)] at maintenance mode U411 [Adjusting the scanner automatically].
In the case of inputting the target values.
1. Input values for [Adjust Original] in the maintenance mode U425.
2. Set the test chart (parts number: 7505000005) to the table.
3. Enter maintenance mode U411.
4. Select [Target].
5. Select [Auto] and press the Start key.
6. Select [Table (Chart1)].
7. Select [ALL] to execute.
8. Press the Start key to start the auto adjustment (Refer to the service manual for the details).
Corrective measures after performing the above mentioned procedure
If an error occurs when executing [Table (Chart1)] at maintenance mode U411 and an abnormal image occurs,
check the image and add the height adjuster spacer to adjust it.
Checking the images
Checking the images
A
Checking the images
A
B
White image at the
leading edge
White image at the
leading edge
Background at the
middle of the image
KMIS Service Department, Kyocera Mita Europe
Page of 6
B440 / SB 2K3-018
Service Bulletin
Install the Spacers to the Screw position of the ISU at the right side of the Main body, if the Images appear
abnormal as shown on Page 3 (A and B).
Shim
Right side
Right side
Shim
Installing the spacer
1. In case of the image A or B, insert the large spacer (16mm diameter, 0.5mm thickness). If the abnormal
image is still there, check the image,
2. If the image A or B appears again, insert the small spacer (12mm diameter, 0.2mm thickness) laying on the
large spacer (16mm diameter, 0.5mm thickness).
3. If the image C or D in the next page appears, insert the small spacer (12mm diameter, 0.2mm thickness).
1. Image A or B
Spacer(s)
2. Image A or B
Spacer(s)
KMIS Service Department, Kyocera Mita Europe
Page of 6
3. Image C or D
Spacer(s)
B440 / SB 2K3-018
Service Bulletin
Checking the images
Checking the images
C
Checking the images
C
D
Vertical streaks at
the leading edge
Lateral white streaks
at the middle of the
image
Vertical streaks at
the leading edge
Install the Spacers to the Screw position of the ISU at the right side of the Main body, if the Images appear
abnormal as shown Above (C and D).
Left side
Shim
KMIS Service Department, Kyocera Mita Europe
Page of 6
B440 / SB 2K3-018
Service Bulletin
Installing the spacer
1. In case of the image C or D, insert the large spacer (16mm diameter, 0.5mm thickness). If the abnormal
image is still there, check the image,
2. If the image C or D appears again, insert the small spacer (12mm diameter, 0.2mm thickness) laying on the
large spacer (16mm diameter, 0.5mm thickness).
3. If the image A or B in the next page appears, insert the small spacer (12mm diameter, 0.2mm thickness).
1. Image C or D
2. Image C or D
3. Image A or B
Spacer(s)
Spacer(s)
Spacer(s)
KMIS Service Department, Kyocera Mita Europe
Page of 6
B440 / SB 2K3-018
Service Bulletin
Creation Date: 29/03/2012
SB Number: SB 2K3-019
Subject:
Model:
Paper jam J9000 when aligning Paper stack on the DP cover
FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP
Contents
Paper jam J9000 (No original feed) may occur, when aligning a Paper stack on the DP cover. Therefore it is
recommended to avoid this.
When aligning a Paper stack (Originals) on the DP cover, the Pick-up holder may drop and the
Stopper may disenage from the Limiter due to the impact.
Stopper is dislocated beyond the Limiter.
Stopper is normally regulated by
the Rib (Marked in red).
When set normally
Stopper
Pick-up holder
gradually drops
due to the impact.
Original stack
When setting the Originals under this condition, the Stack of originals enter to far and the
stopper causes Paper jam J9000.
When set abnormally
Stopper load results in the Paper jam.
Original stack
KMIS Service Department, Kyocera Mita Europe
Page of 1
C058 / SB 2K3-019
Service Bulletin
SB Number: SB 2K3-020
Subject:
Model:
Phenomenon
Creation Date: 29/03/2012
Abnormal sound from the Drum unit
FS-6025MFP/6025MFP(B)/6030MFP
Abnormal sound may arise from the Shaft of the roller, MC CLN* and the Bushing at the
Drum unit.
Note*: Component of MC-475 (302K39K14)
Solution
Apply a drop of conductive grease (GE-334C: P/N A0199040) to the specific point on the Shaft
as shown in the Image below.
Roller, MC
Roller, MC CLN
Apply a drop of conductive grease (GE-334C: P/N A0199040)
here. Do not apply it to the surrounding surfaces.
KMIS Service Department, Kyocera Mita Europe
Page of 1
C073 / SB 2K3-020
Service Bulletin
Creation Date: 19/09/2011
SB Number: SB 2KZ-007
Subject:
Model:
Firmware upgrade (Firmware Pack V4.01 and V4.00)
FS-C8020MFP/8025MFP, FS-6025MFP/6025MFP(B)6030MFP
Item
Contents
1
Added support for
FMU2.0
Support for the FMU2.0 (File Management Utility) has been added.
2
SMB error at
start-up.
The Start key may be disabled, when the machine indicates the network start up message
[Please wait. Network starting] at the Operation panel, while the machine waits until
the network is stable.
3
MP tray setting
out-put setting.
The MP tray size and media type can now be set from the Paper selection display after
setting out-put to the MP tray. Previously this could only set from the System menu.
4
Added option to
increase memory
for the copy.
(Only for the
FS-C8020MFP/
8025MFP)
The Video memory may not be enough, when scanning originals with a poor
SRLE compression rate. Therefore the option to increase the Video memory has been
added. Please note that conventional memory allocation is also available.
Conventional behavior
Scan Page Priority (Sort Memory: 222.00MB / VideoMemory: 200.25MB)
Default
Scan Size Priority (Sort Memory: 118.25MB / VideoMemory: 304.00MB)
The Scan Page Priority is selected as conventional behavior after upgrading the
Firmware. The setting should be changed after restarting the system.
The main memory can be set as follows:
Operation panel: System menu
Command Center: Top display
5
SMTP
authentication
error
System
Basic
Main Memory
Device Defaults
Main Memory
The SMTP authentication error may occur, when an E-mail is sent, without setting the
authentication to SMTP authentication server.
When this error code is displayed at the Command center , the code may not match with
the error code displayed at the Operation panel.
Command Center: Error 0x8009
Operation panel: Send Error 3101
New condition: Command Center Error 0x8009 has been changed to Send Error 3101
6
Change of the
pause message
The message “Press [Resume All Print Jobs]” may appear at the upper part of the main
Copy screen, when pressing the [Pause All Print job] key at the status display. The
above mentioned message has been changed, to indicate where to press the key in order
to resume the print jobs.
New message: “Press [Resume All Print Jobs] in the Status display”
7
Catalan language
support
Support for the Catalan Optional language has been added.
8
Removed paper
size setting from
the Quick Setup
Wizard
The machine has been configured to indicate an error during Fax out-put, if all the paper
cassette sizes have been set manually. Therefore the Paper Setup has been removed
from the Quick Setup Wizard. (Unnecessary Paper cassette paper size setting has
been disabled) This setting is still available from the System menu.
9
Skipped fonts.
Fonts may skipped, when printing PDF data.
10 Error code F248.
Error code F248 may occur, when printing and when setting the KX driver to KPDL as
follows.
Printer Properties
Imaging
Color Conversion set to Image Quality Priority
KMIS Service Department, Kyocera Mita Europe
Page of 4
B273-B275 / SB 2KZ-007
Service Bulletin
11
Communication
error
12 Error code 8990
(Only for the
FS-6025MFP/
6025MFP(B)/
6030MFP)
A communication error may appear, when conducting remote diagnostics (Fax), during
deep sleep mode while the inbound ringer is set to once.
Phenomenon
Error code 8990 (Document finisher communication error) may occur.
Cause
The attachment is fitted to the bridge unit. Both are attached to the machine when
installing the DF. The bridge unit may be attached without the attachment. Under this
condition the above mentioned phenomenon may occur.
Solution
Therefore the explanation with the illustration has been added to the Operation panel.
13 Improved
start-up timing
of the machine
(Only for the
FS-6025MFP/
6025MFP(B)/
6030MFP)
To improve the start-up time of the machine, the following change has been made:
14 low temperature
main charge
adjustment
The low temperature main charge adjustment has been disabled to improve the
start-up timing in the case of low temperature.
[Set Low Temp] has been added to Maintenance mode U100 [Main HV Output] to
switch the Main charge adjustment at low temperature ON and OFF (Default is OFF).
Please enable the low temperature main charge adjustment, if image failure such as
grey back ground on the print-out occurs.
The drum refresh control is disabled 60 minutes after the last print-out (The regular drum
refresh is disabled, if the timing after the last print-out is 60 minutes or less at power-up or
sleep mode recovery.)
Firmware for the FS-C8020MFP/8025MFP
Type
Program No.
Version
Upgrade Pack Ver.
2KZ_V4.01E
4.01
MAIN
2KZ_2F00.004.019
004.019
MMI
2KZ_7000.004.019
004.019
ENGINE
2K0_1000.006.005
006.005
IO
2K0_1E00.001.020
001.020
IH
2LC_1A00.002.001
002.001
LSU
2K0_1C00.001.012
001.012
DP
3M8_9500.004.001
004.001
FAX BOOT/APL *
5JR_5500.B04.003
B04.003
Firmware notes *: BOOT: Z02.001 / APL: B04.003
KMIS Service Department, Kyocera Mita Europe
Page of 4
B273-B275 / SB 2KZ-007
Service Bulletin
Firmware for the FS-6025MFP/6025MFP(B)/60320MFP
Type
Program No.
Version
Upgrade Pack Ver.
2K3_V4.00E
4.00
MAIN
2K3_2F00.004.019
004.019
MMI
2K3_7000.004.019
004.019
ENGINE
2K3_1000.006.001
006.001
IO
2K3_1E00.001.010
001.010
DP
3M8_9500.004.001
004.001
FAX BOOT/APL *
5JR_5500.B04.003
B04.003
Firmware notes *: BOOT: Z02.001 / APL: B04.003
Item 2: The MP tray size setting has been changed (New display transition)
The display jumps to set size and media when
selecting the MP tray. (No transition to this
setting in the old condition).
Notes
1. This setting is not change the default setting of the MP tray, but to change the size and media type for the copy.
2. The setting wil return to default when the above setting is reset.
3. This setting is for the copy setting and not for the print out-put.
4. The default setting can be changed in the system menu as was the case in the old condition.
KMIS Service Department, Kyocera Mita Europe
Page of 4
B273-B275 / SB 2KZ-007
Service Bulletin
Classification
Field measure
X In-field modification by case No modification necessary
Please upgrade the firmware to the latest version to implement the above mentioned changes.
Entire stock rework
In-field modification at next visit
Serial numbers of affected machines
Type
Serial number
FS-C8020MFP/8025MFP, FS-6025MFP/6025MFP(B)/
August 2011 production.
6030MFP
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe
Page of 4
B273-B275 / SB 2KZ-007
(Revised Issue 1)
(Page.1/4)
Service Bulletin
Ref. No.
2K3-0004 (B031)
<Date> August 3, 2011
Change of the LVU Main PWB (Disuse of the AC-CUT Unit)
--- For 220V-240V only
FS-6025MFP, FS-6025MFP/B, FS-6030MFP
Subject
Model
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The Serial Numbers of the Affected Machine were added.
Topic
The PARTS LVU MAIN 200 SP (No.1) was changed as follows for part procurement ease.
Accordingly, some attention is required when replacing the parts. Please refer to [Field Measure] below.
Content of Changes
1) Change of the LVU main PWB
i) The discharger IC was added.
ii) The capacitor (YC10) to supply the power to the AC-cut was changed to a jumper.
iii) The constant of the discharger resistor was changed and the discharger resistor was abolished.
2) The AC-CUT unit, 3 pcs. of the access saddles and 2 pcs. of the cables were abolished that became
unnecessary due to the changes above.
[Disuse of the cables] (Connecting sections with
the main PWB (YC106))
<PARTS LVU MAIN 200 SP (No.1)>
Cable to connect the AC-CUT unit with
the main PWB abolished.
Main PWB
Abolished
AC-CUT unit abolished
A: From the machine
inside
Access
saddles (x3)
abolished
A: To the machine
rear side
LVU main PWB
Machine rear
side
Cable to connect the AC-CUT unit with the LVU main
PWB abolished
No.
1
Old Part
No.
New Part
No.
Q’ty
Description
Old New
302K394120 302K394121
PARTS LVU MAIN 200 SP
2K394120
2K394121
1
1
Com patibi lity
Old New
X
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
O
Remarks
(Revised Issue 1)
(Page.2/4)
Service Bulletin
KMC’s Classification
Ref. No.
Entire Stock Rework
In-Field modification by case
2K3-0004 (B031)
<Date> August 3, 2011
In-Field modification at next visit
No modification necessary
Field Measure:
Please replace the PARTS LVU MAIN 200 SP (No.1) with the new one when replacing the part in the machine
on which the new LVU main PWB is installed.
For the machine with the old LVU main PWB, either new or old PARTS LVU MAIN 200 SP (No.1) is
applicable. However, if replacing it with the new No.1, please remove the AC-CUT unit, the access saddles
(x3) and the cables (x2).
(*) Please refer to the next page how to distinct between the new and old LVU main PWB and the procedures
for detaching/refitting the cover when replacing the LVU main PWB.
Serial Nos. of the Affected Machines: Please refer to the table below.
(-->) Serial Nos. of the Affected Machines
TASKalfa305/FS-6030MFP 220-240V
KME 220VM
KMAUS 220VM
UTAX 220VM
1102K33NL0
1102K33AS0
1102K33UT0
Q6R1301780
Q6S1300123
N6C1300471
KMKR 220VM
Olivetti
Philcopy 220VI
1102K33KR0
1102K33LV0
1102K34PH0
N9R1300401
NCY1300067
NM9 *1
TASKalfa255/FS-6025MFP 220-240V
KME 220VM
UTAX 220VM
Olivetti
1102L33NL0
1102L33UT0
1102L33LV0
N691303738
N6B1300981
ND31300145
KMSG 220VM
KMTH 220VM
KTST 220VM
1102L33SG0
1102L33TH0
1102L33KS0
N9B1300043
N9D1300061
NDL1300001
TASKalfa255b/FS-6025MFP/B 220-240V
KME 220VM
UTAX 220VM
KMA 220VI
1102L33NL1
1102L33UT1
1102L34US1
N771400544
N781300147
N7W *1
KTST 220VM
KMHG 220VM
Philcopy 220VI
1102L33KS1
1102L33HK1
1102L34PH1
NG91300001
N98 *1
NMC *1
*1
KMHG 220VM
1102K33HK0
N931400021
KMID 220VM
1102K33ND0
N941300015
KMSG 220VM
1102K33SG0
N951300030
KMTH 220VM
1102K33TH0
N961300061
RYAD 220VM
1102L33RY0
NM3 *1
KMHG 220VM
1102L33HK0
N971300030
KMA 220VI
1102L34US0
N7U1400103
KMKR 220VM
1102L33KR0
N9T1400511
KMAUS
1102L33AS0
N6A1300152
Philcopy
1102L34PH0
NMB *1
KMID 220VM
1102L33ND0
N991300036
KMAUS
1102L33AS1
N76 *1
KMID 220VM
1102L33ND2
N9A1500011
KMSG 220VM
1102L33SG1
N9C *1
KMTH 220VM
1102L33TH1
N9E *1
From Next Production
[How to distinct between the new and old LVU main PWB]
<LABEL>
Old LVU main PWB : 302K3****0(<--Last digit is "0")
New LVU main PWB: 302K3****1(<--Last digit is "1")
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1)
Service Bulletin
(Page.3/4)
Ref. No.
2K3-0004 (B031)
<Date> August 3, 2011
[Procedures for detaching/refitting the cover when replacing the LVU main PWB]
No.
Detailed Figure
Procedure
Remove the controller box cover
at the lower right corner of the
machine rear side.
1
Remove the rear cover.
(When refitting it, please fit the
hooks to the holes circled in red
in the left figure.)
2
Remove the left lower cover.
3
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1)
Service Bulletin
(Page.4/4)
Ref. No.
2K3-0004 (B031)
<Date> August 3, 2011
No.
Detailed Figure
Procedure
Remove the front upper cover on
the machine front side.
(When refitting it, please fit the
lower hook of the cover to the
sections indicated with the yellow
arrows first and then fit other
hooks.)
4
Remove the inner tray.
X
(When refitting it, please fit the
hook (X) on the machine inner
side and the hook (Y) on the
machine left side.)
5
Y
The LVU main PWB will appear
on the left side after the inner
tray was removed.
AC-CUT unit
6
LVU main PWB
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/1)
Service Bulletin
Ref. No.
2K3-0008 (B084)
<Date> March 23, 2011
Subject
Firmware Upgrade (Upgrade Pack Ver. V1.03) (KTST Support)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
FS-6025MFP_FS-6030MFP_v01.00.0040_(2011-02-07)
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item
1 KTST support
2 Change for
production tools
Type
Upgrade Pack Ver.
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
IO
DP
FAX BOOT/APL
ESPECIAL
Details
-----
CTL No.
Ver.
523082
-----
524213
MAIN
MMI
LAN
DP
Program No.
Ver.
2K3_V1.03E
1.03
2K3_2F00.001.504
2K3_7000.001.500
2K3_1000.004.002
2K3_81BR.001.004
2K3_81KR.001.002
2K3_81CN_001.003
2K3_1E00.001.010
3M8_9500.003.001
001.504
001.500
004.002
001.004
001.002
001.003
001.010
003.001
5JR_5500.B01.019
B01.019
ES_SKIP.ON
----------
Remarks
New upgrade
New upgrade
For KMKR *1
For KTST *1
New firmware
New upgrade
BOOT (B01.019),
APL(B01.019)
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware (MAIN, ENGINE and MMI) to
the latest version at the same time.
*1: The firmware above is not included in the upgrade pack. Please individually download it from the download center on the
ESDC.net.
KMC’s Classification
Field Measure:
Entire Stock Rework
In-Field modification by case
No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: Planned from the March 2011* production
* The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA MITA Europa B.V.
European Service & Development Center (ESDC)
(Revised Issue 1)
(Page.1/3)
Service Bulletin
Ref. No.
2K3-0009 (B097)
<Date> August 4, 2011
Subject
Model
Notes on Replacement of the Parts (Change of the FFC
Alignment Holder and the Sheet at the Optical Section)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The Serial Numbers of the Affected Machines were added.
Topic
The change of the wire alignment holder and the additional sheet were informed as the measure against the image
blurring at the trailing edge by the service bulletin SB-2K3-0003-B030. This time, as further measure, the following
changes were made. Accordingly, some attention is required when replacing the parts. Please refer to [Field
measure] below. (Also, please refer to the service bulletin SB-2K3-003-B030 for more details of the phenomenon,
cause and previous measure.)
Content of Changes
In order to avoid the contact of the FFC with the upper part of the optical wire pulley, the shape of the wire alignment
holder (No.1) and the sheet (No.2) was changed as follows. Additionally, the folded section of FFC is now wired in
the new wire alignment holder.
(Old state: Viewed from bottom of optical section)
Old wire alignment
FFC
holder (No.1)
<Optical section>
FFC
Old sheet (No.2)
(New state) 審査
New wire alignment
holder (No.1)
作成
FFC
Carriage wire
pulley
New sheet (No.2)
* Dotted line above shows outline of the folded
section of FFC in the new wire alignment
holder.)
No.
1
2
Old Part
No.
New Part
No.
Q’ty
Description
302K317171 302K317172
GUIDE FFC LED C
2K317171
2K317172
302K317790 302K317791
SHEET FFC LED
2K317790
2K317791
Com patibility
Old New
Old
New
1
1
X
X
1
1
X
X
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Remarks
(Revised Issue 1)
(Page.2/3)
Service Bulletin
Ref. No.
2K3-0009 (B097)
<Date> August 4, 2011
KMC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: When replacing the part, please apply a set of the old or the new parts of No.1 and No.2.
Serial Nos. of the Affected Machines: Please refer to the table below.
(-->) Serial Nos. of the Affected Machines
TASKalfa305/FS-6030MFP
KMJ
KMA 120V
1102K39JP0
1102K32US0
1102K33NL0
KME
1102K33AS0
KMAUS
1102K33UT0
UTAX
Q6P1400581
Q6Q1401986
Q6R1401781
Q6S1400142
N6C1400671
KMHG
KMID
KMSG
1102K33HK0
1102K33ND0
1102K33SG0
1102K33TH0
1102K33KR0
N931400021
N941400017
N951400110
N961400085
N9R1400501
KTST
1102K33KS0
NDJ1400401
PHILCOPY
1102K34PH0
NM9
*1
KMTH
KMKR
CS
1102K32CS
0
N6S1501177
KMTW
1102K3TTW
0
N9S1400001
KMA 220V
KMBR
1102K34US0
1102K32BR0
N7T
N8P1400061
*1
GSA
Olivetti
1102K32US1
1102K33LV0
NCX1400099
NCY1400091
TASKalfa255/FS-6025MFP
KMJ
KMA 120V
1102L39JP0
N671402000
1102L32US0
N681402705
1102L33NL0
N691304822
KME
1102L33AS0
N6A1400162
KMAUS
1102L33UT0
N6B1401331
UTAX
1102L32CS0
N6T1501211
CS
1102L34US0
N7U1400103
1102L32BR0
N8R1500077
KMID
1102L33ND0
KMSG
1102L33SG0
KMTH
1102L33TH0
KMKR
1102L33KR0
KMTW
1102L3TTW0
KTST
1102L33KS0
PHILCOPY
1102L34PH0
N991400049
N9B1400083
N9D1400081
N9T1400511
N9U1400001
Olivetti
1102L33LV0
ND3140016
1
NDL1400501
NMB
TASKalfa255b/FS-6025MFP/B
GSA
1102L32US1
CONSIP
1102L33NL1
KMBR
1102L32BR1
KTST
1102L33KS1
PHILCOPY
1102L34PH1
N751400176
N771400544
N8S1500071
NG91400301
NMC
*1
*1
From Next Production
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
KMA 220V
KMBR
*1
(Revised Issue 1)
(Page.3/3)
Service Bulletin
Ref. No.
2K3-0009 (B097)
<Date> August 4, 2011
<Wire alignment holder (No.1)>
(Old)
(New)
Rib cut to hold old sheet (No.2)
(Figure above viewed from top)
Rib cut to align FFC and to fit new sheet (No.2)
<Sheet (No.2)>
(Old: Fitted on the optical section bottom
of the old wire alignment holder (No.1))
Shape changed for FFC to be put in the
new wire alignment holder
(Figure above viewed from top)
Rib added to hold new sheet (No.2)
(New: Fitted in the new wire alignment holder (No.1))
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/1)
Service Bulletin
Ref. No.
[Service Information]
2K3-0010 (B119)
<Date> May 7, 2011
Notes on Fitting the Upper Left Cover and the Rear Cover
Subject
(Blank Copy Output from the DP)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP,
Model
FS-C8025MFP
Topic
In the Service Manual and during service training, it is requested to check if the optical lock lever is released when
fitting the upper left cover. Likewise, please check if the optical lock lever is released when fitting the rear
cover.
The optical lock lever may be unawarely pushed in by a rib on the rear cover when fitting it.
In this condition, the optical system is not able to move toward left side when attempting to copy using the DP since
the optical lock lever is locked (the lever is pushed in). This will cause abnormal images such as blank copy or
foggy background.
Upper left cover
Rear cover
A rib on the rear
cover may push
the lock lever.
Optical lock lever
(Locked state)
(Securely release it.)
KMC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please confirm that the optical lock lever is released when fitting the upper left cover and
the rear cover.
Serial Nos. of the Affected Machines: N.A.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 2)
(Page.1/3)
Service Bulletin
Ref. No.
2K3-0011 (B124)
<Date> May 18, 2011
Subject Firmware Upgrade (Upgrade Pack Ver. V2.00)
FS-6025MFP_FS-6030MFP_v02.00.0010_(2011-04-11)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
This time, the description with (-->) was revised from the previous information.
<Number of changes: 2> The detailed illustration of the content of change No.5 was added on page 3.
The description of the content of No.10 was corrected (F65BF56B) on page 3.
Topic
The firmware was upgraded as follows.
Content of Changes
1. Measures against JAM5001 (Bridge conveying sensor 3 non arrival jam)
2. Implementation of U605 [Data clear]
3. Measures against the image failure when adjusting the scanner magnification in the main scanning direction with
U065 [Adjusting the scanner magnification]
4. Support for KMTW
5. Change of the default display when the Favorite button is pressed
6. Measures against the model name change error after the main board was replaced (No problem arises with FSmodels.)
7. Implementation of U265 [Set Model Destination]
8. New customized operation panel using FMU
9. Measures against the address book search error
10. Measures against the system error F56B with SMB Send
<For more details, please refer to the next pages.>
Type
Upgrade Pack Ver.
Program No.
Ver.
(-->)2K3_V2.00
(-->)2.00
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
2K3_2F00.002.351
2K3_7000.002.347
2K3_1000.005.002
2K3_81BR.001.006
2K3_81KR.001.005
2K3_81CN.001.006
2K3_81TW.001.004
2K3_1E00.001.010
002.351
002.347
005.002
001.006
001.005
001.006
001.004
001.010
DP
3M8_9500.003.001
003.001
FAX BOOT/APL
5JR_5500.B02.001
B02.001
ES_SKIP.ON
----------
ESPECIAL
Remarks
For KMBR
For KMKR
For KTST
For KMTW
*1
*1
*1
*1
 New
 New
 New
 New
 New
 New
 New
upgrade
upgrade
upgrade
upgrade
upgrade
upgrade
firmware
BOOT(B01.019), APL(B01.019)
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware (MAIN, ENGINE and MMI) to
the latest version at the same time.
*1: The firmware above is not included in the upgrade pack. Please individually download it from the ESDC.net.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 2)
Service Bulletin
(Page.2/3)
Ref. No.
2K3-0011 (B124)
<Date> May 18, 2011
KMC’s Classification
Field Measure:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Please upgrade the firmware when the phenomenon described above arises.
Serial Nos. of the Affected Machines: Planned from April 2011 production
Contents of Changes
No. Item
1 Measures against JAM5001
(Bridge conveying sensor 3
non arrival jam)
Details
The leading edge of paper might stop at the roller on the DF side of the
bridge unit in the conditions below when paper is continuously fed from
the standard cassette and ejected to DF-470, which causes
JAM5001(Bridge conveying sensor 3 non arrival jam) might occur.
Therefore, this was corrected.
[Conditions]
Affected model: 25cpm machine with DF-470 and AK-470. (PF is not
installed.)
Paper size: Letter, A4 (fed widthwise)
[Change]
The time to remove the chattering of the bridge conveying sensor
(conveying sensor 2) varies depending on existence of PF. However,
there was little time margin. Accordingly, the time to remove the chattering
was changed from 20msec to 200mse to resolve this. (Chattering is
recognized as arrival of next paper and the machine waits for next paper.
However, J5001 appears after the jam detection timeout.)
CTL
Ver.
551944
ENG
535035
ENG
conveying sensor 2
2
3
4
5
Implementation of U605 [Data
clear]
Measures against the image
failure when adjusting the
scanner magnification in the
main scanning direction with
U065 [Adjusting the scanner
magnification]
Support for KMTW
Change of the default display
when the Favorite button is
pressed
U605 was newly implemented to execute [Data clear].
Black streaks might appear on the output after copying in monochrome
with enlargement set by U065 [Adjusting the scanner magnification].
Therefore, this was corrected.
The first production for KMTW is supported.
The default display after the Favorite button is pressed was changed so
that the function name layout can be easily changed.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
540401 ENG
TC-11-003
LAN
MAIN
(Revised Issue 2)
(Page.3/3)
Service Bulletin
Ref. No.
2K3-0011 (B124)
<Date> May 18, 2011
No. Item
6 Measures against the model
name change error after the
main board was replaced (No
problem arises with FSmodels.)
7
8
9
Implementation of U265 [Set
Model Destination]
New customized operation
panel using FMU
Measures against the address
book search error
10 Measures against the system
error (-->)F56B with SMB
Send
Details
The model name shown on the startup display and output reports might
be changed to FS-model name after the main board for service was
installed. Therefore, this was corrected.
[Cause]
Model name data stored in the engine board should be originally written to
the main board. However, the data in the main board was actually written
to the engine board. Since the default model name data in the main board
for service was FS-model, it was written to the engine board resulting in
operation with FS-model name.
[Change]
The change was made so that the data in the engine board can be written
to the main board (original operation).
U265 was newly implanted to set the model destination.
Customized operation panel is now available to support the workflow
template by using FMU (File Management Utility).
When searching data in the address book, [Not registered] message
might appear although the data was registered. Therefore, this was
corrected.
The system error F56B might appear when scanning large size data to
small size data with the settings below. Therefore, this was corrected.
(PDF file, B/W mode, Continuous scan ON, Table scan)
(-->)
5. Change of the default display when the Favorite button is pressed
(Old)
(New)
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
CTL
Ver.
MAIN
MAIN
MAIN
MMI
(Page.1/2)
Service Bulletin
Ref. No.
[Service Information]
2K3-0012 (B137)
<Date> May 20, 2011
Notes on the Replacement of the Main Board (Handling of
Subject
C0180 Error)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP,
Model
FS-C8025MFP
Topic
Since no HDD is equipped on the models listed above, some data is saved on the main board instead.
Therefore, the following operations are required when the main board was replaced.
1. Execute the maintenance mode U004 to resolve machine number mismatch which appears after main board was
replaced.
2. Adjust the scanner image.
1) Input the value in the auto scanner adjustment chart in the maintenance mode U425.
2) Execute the maintenance mode U411 by applying the auto scanner adjustment chart.
3) Execute [Halftone adjustment] from the system menu.
3. Reactivate the license for the optional product(s) if any installed.
1) Reactivate the ID CARD AUTHENTICATION KIT B).
2) Register the ID card again in the maintenance mode U222.
4. Import data in the maintenance mode U917 if any was exported from the machine before the main board was
replaced. (The export and import can be also performed via KM-Net Viewer.)
5. Register the initial user settings and FAX settings from the system menu or the Command Center.
6. Execute the maintenance mode as follows if necessary.
No.
U250
U251
U253
U260
U326
U341
U343
U345
U402
U403
U404
U407
U425
U429
U432
U470
Main unit related maintenance modes
Checking/clearing the maintenance
cycle
Checking/clearing the maintenance
counter
Switching between double and single
counts
Selecting the timing for copy counting
Setting the black line cleaning indication
Specific paper feed location setting for
printing function
Switching between duplex/simplex copy
mode
Setting the value for maintenance due
indication
Adjusting margins of image printing
Adjusting margins for scanning an
original on the contact glass
Adjusting margins for scanning an
original from the DP
Adjusting the leading edge registration
for memory image printing
Setting the target
Setting the offset for the color balance
Setting the center offset for the exposure
Setting the JPEG compression ratio
No.
U603
U604
U610
U611
U612
U615
U625
U695
Fax related maintenance modes
Setting user data 1
Setting user data 2
Setting system 1
Setting system 2
Setting system 3
Setting system 6
Setting the transmission system 1
FAX function customize
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/2)
Service Bulletin
Ref. No.
[Service Information]
2K3-0012 (B137)
<Date> May 20, 2011
KMC’s Classification
Field Measure:
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Please perform the operations described above when the main board was replaced.
Serial Nos. of the Affected Machines: This is only service information and will not affect the production.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/2)
Service Bulletin
Ref. No.
2K3-0013 (B149)
<Date> June 2, 2011
Subject
Firmware Upgrade (Upgrade Pack Ver. V3.00)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
FS-6025MFP_FS-6030MFP_v03.00.0010_(2011-04-14)
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item
1 Elimination of the
encrypted FAX
function for China
MAIN firmware FAX firmware
2
3
Details
CTL
B. Dialing is not processed after on-hook and it is recognized as the
communications error U04300 [Encrypted transmission failed because the
destination unit had no encrypted communication capability] in case that
(KTST only)
transmission was directed with the encryption related setting.
C. When an encrypted message was received, the sender receives the error
U04300/E04300 [Encrypted transmission failed because the destination
unit had no encrypted communication capability] since the receiver cannot
process the encrypted message.
Support of the
The country code for Russia was added and the settings for Russia are now
Russian country code supported.
- The default line setting is set to Dial Pulse.
- The line setting menu is displayed for users.
Support of the
Certain default line setting values were changed to support the Argentina line
Argentina line type
type which was approved.
Type
Program No.
Ver.
Upgrade Pack Ver.
2K3_V3.00E
3.00
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
2K3_2F00.003.002
2K3_7000.003.002
2K3_1000.005.002
2K3_81BR.001.006
2K3_81KR.001.005
2K3_81CN.001.007
2K3_81TW.001.004
2K3_1E00.001.010
003.002
003.002
005.002
001.006
001.005
001.007
001.004
001.010
DP
3M8_9500.003.001
003.001
FAX BOOT/APL
5JR_5500.B03.001
B03.001
FAX BOOT/APL
5JR_5700.B03.001
B03.001
Ver.
MAIN
MMI
LAN
A. Related menu is hidden to disable the encryption setting from the operation
panel.
(It is also hidden or disabled on the Command Center and KMNV.)
552343
FAX
541202
FAX
552323
FAX
Remarks
 New upgrade
 New upgrade
For KMBR
For KMKR *2
For KTST *2
For KMTW *2
Except KTST APL(B003.001)
*1
For KTST
APL(Z03.001) *1
*2
 New upgrade
 New upgrade
 New upgrade
ESPECIAL
ES_SKIP.ON
---------For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware (MAIN, ENGINE and MMI) to
the latest version at the same time.
*1: BOOT (Z02.001)
*2: The firmware above is not included in the upgrade pack. Please individually download it from the ESDC.net.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/2)
Service Bulletin
Ref. No.
2K3-0013 (B149)
<Date> June 2, 2011
KMC’s Classification
Field Measure:
Entire Stock Rework
In-Field modification by case
No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: Planned from May 2011 production
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/2)
Service Bulletin
Ref. No.
2K3-0014 (B185)
<Date> June 30, 2011
Improvement of the Paper Stacking Ability When Ejecting to
Subject
the Upper Tray
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
Topic
Depending on the condition of the paper printed in duplex, curled paper might push the sheet ejected before, and
the page order might not be correct in case that a large volume of paper was ejected with the bridge unit attached.
Therefore, the following change was made.
*The phenomenon described above does not occur in case of simplex printing.
Content of Changes
1) A stopper (No.1) was attached to the upper part of the inner tray in order to prevent the paper from being
pushed out. This stopper was registered as a service part.
<Stopper (No.1)>
(X: Stopper pulled down)
(Y: Stopper pulled up)
Insert the rib at
the stopper part
into this hole so
that it will be fixed
as shown on left.
Stopper
(Shaded area: Double-sided tape)
<Stopper (No.1) attachment procedures>
(Alignment)
Fig.1
Metal plate
A
Metal plate
No.1
Cover
No.1
B
Cover
<Attachment procedures>
1) Take the bridge unit out.
2) Attach the stopper (No.1) aligning to A and B above.
3) Pull up the stopper (No.1) and attach the bridge unit.
<Note when using the stopper (No.1)>
- Pull down the stopper (No.1) when using the bridge unit.
- Pull up the stopper (No.1) when using the job separator.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/2)
Service Bulletin
Ref. No.
2K3-0014 (B185)
<Date> June 30, 2011
No.
1
Old Part
No.
New Part
No.
----------
302K394860
2K394860
KMC’s Classification
Q’ty
Description
Old New
PARTS STOPPER PAPER C
ASSY SP
Entire Stock Rework
In-Field modification by case
-
1
Com patibi lity
Old New
-
Remarks
O
In-Field modification at next visit
No modification necessary
Field Measure:
Please attach the stopper (No.1) in case that the duplex pages are ejected in the wrong order. Please refer to
the bundled leaflet for the attachment procedure.
Serial Nos. of the Affected Machines: As this is a service part, no serial number information is available.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1)
(Page.1/3)
Service Bulletin
Ref. No.
2K3-0015 (B196)
<Date> March 16, 2012
Improvement of the USB Memory Insertion
(Change of the Shape of the USB Host Slot)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP,
FS-C8020MFP
Subject
Model
This time, the description with (-->) was revised from the previous information.
<Number of changes: 2> The Serial Nos. of the Affected Machines were adde (P-2, P-3).
Topic
The current USB host slot is located at the side of the operation panel and has a difference in depth. Accordingly,
USB memory stick may not be inserted enough and cannot be recognized depending on its shape. Therefore, the
following changes were made.
Contents of Changes
1. The depth difference in the USB host slot was abolished by changing the shape of the COVER OPERATION
LOW.
2. The shape of the MOUNT USB was changed due to the change above.
3. A set of the COVER and the MOUNT was registered in order to secure the compatibility due to the changes 1
and 2 above.
The USB memory stick with the shape
like the example above cannot be
completely inserted due to the bump.
MOUNT USB
A
*1
*1: Not registered as a service part
A
A: Extended by 2 mm so that the USB host slot will be
put forward to the level of the cover.
USB host slot (7.5x15 -> 9x16) *2
*2: The USB cable *3 was also changed for procurement ease after this change. The connector size of the new USB cable is
slightly larger, and the size of the USB host slot on the MOUNT USB was also changed.
*3: Not registered as a service part
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1)
(Page.2/3)
Service Bulletin
2K3-0015 (B196)
Ref. No.
<Date> March 16, 2012
Old Part
No.
No.
1
2
New Part
No.
---302K305021
2K305021
Q’ty
Description
Old New
302K394870
2K394870
302K305022
2K305022
Com patibi lity
Old New
PARTS COVER OPE LOW
SET SP
-
1
-
O
+COVER OPERATION LOW
1
1
X
X
Remarks
*4
*4: A set of No.2 and the MOUNT USB
KMC’s Classification
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
Please note that the old type cover is only compatible with the old type MOUNT USB.
Please use the set (No.1) when replacing the old type cover with the new type.
Serial Nos. of the Affected Machines: (-->) Please refer to the tables below.
(-->) Serial
Nos. of the Affected Machines
FS-6030MFP
KMJ
KMA 120V
CPY
KMA GSA
KMBR
KMA 220V
KME
UTAX
1102K39JP0
1102K32US0
1102K32CS0
1102K32US1
1102K32BR0
1102K34US0
1102K33NL0
1102K33UT0
Q6P1600659
Q6Q1Z02265
N6S NextPdct
NCX NextPdct
N8P1600151
N7T1700090
Q6R1502481
N6C1501159
Olivetti
KMAUS
KTST
KMKR
KMTW
KMHG
KMID
KMSG
1102K33LV0
1102K33AS0
1102K33KS0
1102K33KR0
1102K3TTW0
1102K33HK0
1102K33ND0
1102K33SG0
NCY1600350
Q6S1600205
NDJ1601041
N9R1600882
N9S1600081
N931600042
N941700022
N951700113
KMTH
Philcopy
1102K33TH0
1102K34PH0
N961600136
NM91900001
FS-6025MFP/FS-6025MFP/b
KMJ
KMJ
KMA
KMA GSA
CPY
CPY
KMA b
KMBR
1102L39JP0
1102L39JP1
1102L32US0
1102L32US2
1102L32CS0
1102L32CS1
1102L32US1
1102L32BR0
N671603200
N79 NextPdct
N681703421
ND2 NextPdct
N6T1X01226
N7V NextPdct
N75 NextPdct
N8R1600201
KMBR
KMA 220V
KMA b 220V
KME
UTAX
UTAX
Olivetti
KME
1102L32BR1
1102L34US0
1102L34US1
1102L33NL0
1102L33UT0
1102L33UT1
1102L33LV0
1102L33NL1
N8S1600141
N7U1900199
N7W NextPdct
N691607362
N6B1602209
N781600232
ND31600578
N77 NextPdct
RYAD
KMAUS
KMAUS
KTST
KTST b
KMKR
KMTW
KMHG
1102L33RY0
1102L33AS0
1102L33AS1
1102L33KS0
1102L33KS1
1102L33KR0
1102L3TTW0
1102L33HK0
NM31800001
N6A1600278
N76 NextPdct
NDL1601361
NG91600501
N9T1600833
N9U1600075
N971600059
KMHG
KMID
KMID
KMSG
KMSG
KMTH
KMTH
Philcopy
220V
1102L33HK1
1102L33ND0
1102L33ND2
1102L33SG0
1102L33SG1
1102L33TH0
1102L33TH1
1102L34PH0
N98 NextPdct
N991600080
N9A NextPdct
N9B1600237
N9C NextPdct
N9D1600159
N9E NextPdct
NMB1900001
Philcopy
220V
1102L34PH1
NMC NextPdct
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1)
(Page.3/3)
Service Bulletin
2K3-0015 (B196)
Ref. No.
<Date> March 16, 2012
FS-C8025MFP
KMJ
KMA
CPY
KMA GSA
KMBR
KMA 220V
KME
UTAX
1102K09JP0
1102K02US0
1102K02US1
NH51800021
1102K02BR0
N8N1600073
1102K04US0
NBD1600055
1102K03NL0
Q71
Q72
1102K02CS0
N8B NextPdct
Q73
1102K03UT0
N6U1600801
Olivetti
KMAUS
KMCHN
KMKR
KMTW
KMHG
KMID
KMSG
1102K03LV0
NJM1600281
1102K03AS0
1102K03KS0
NG71600200
1102K03KR0
NCV1700311
1102K0TTW0
NCW1600056
1102K03HK0
NAC1600032
1102K03ND0
NFP1X00026
1102K03SG0
NFQ1600042
Q74
KMTH
Philcopy
1102K03TH0
NFR1600027
1102K04PH0
NM81800001
FS-C8025MFP
KMA 220V
KMA 220V
1102KZ9JP0
KMJ
1102KZ2US0
1102KZ2CS0
1102KZ2US1
1102KZ2BR0
1102KZ4US0
1102KZ4US0
1102KZ3NL0
Q6W1601975
Q6X1Y01433
N8C NextPdct
NH8180002
N8Q1600121
NBE NextPdct
NFW1500091
Q6Y1604159
UTAX
KMA
Olivetti
CPY
KMAUS
KMA
KTST
KMBR
KTST
KMKR
KMTW
KME
KMHG
1102KZ3UT0
1102KZ3LV0
1102KZ3AS0
1102KZ3KS0
1102KZ3KS0
1102KZ3KR0
1102KZTTW0
1102KZ3HK0
N6V1501510
NJN1600381
Q6Z1600367
NG81600366
NG81600366
NCZ1600260
ND11600040
NFS1600079
KMHG
KMID
KMSG
KMSG
KMTH
Philcopy
220V
1102KZ3HK0
1102KZ3ND0
1102KZ3SG0
1102KZ3SG0
1102KZ3TH0
1102KZ4PH0
NFS1600079
NAH1600051
NFT1600112
NFT1600112
NAK1600043
NMA1900001
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/4)
Service Bulletin
2K3-0017 (B275)
Ref. No.
<Date> August 20, 2011
Firmware Upgrade (Upgrade Pack Ver. V4.00)
Subject (MAIN FW 004.019, etc.)
FS-6025MFP_FS-6030MFP_v04.00.0010_(2011-08-02)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
Topic
The firmware was upgraded as follows.
Content of Changes
1. Upgrade of the SheetExtension
2. Prohibition against the SMB error at startup
3. Improvement of the MP tray size setting
4. Change of the SMTP authentication error number in the Command Center
5. Indication of UTAX/TA model names on the reports
6. Change of the pause message
7. Support of Catalan language
8. Removal of the paper setting menu from the Quick Setup wizard
9. Measures against the font dropout with a certain PDF data
10. New operation panel display for the DF connection error
11. [FAX] Measures against the error at remote diagnostics in the deep sleep mode
12. Improvement of the startup time
13. ON/OFF switching of the main charger at low temperature
<For more details, please refer to the next pages.>
Type
Upgrade Pack Ver.
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
DP
Program No.
Ver.
2K3_V4.00E
4.00
2K3_2F00.004.019
2K3_7000.004.019
2K3_1000.006.001
2K3_81BR.001.009
2K3_81KR.001.006
2K3_81CN.001.008
2K3_81TW.001.005
2K3_1E00.001.010
3M8_9500.004.001
004.019
004.019
006.001
001.009
001.006
001.008
001.005
001.010
004.001
FAX BOOT/APL
5JR_5500.B04.003
B04.003
FAX BOOT/APL
5JR_5700.Z04.002
Z04.002
ES_SKIP.ON
----------
ESPECIAL
Remarks
← New upgrade
← New upgrade
← New upgrade
← New upgrade
For KMKR *2
For KTST *2
For KMTW *2
← New upgrade
← New upgrade
← New upgrade
← New upgrade
Except KTST *1
(APL B04.003)
For KTST
*1*2
(APL Z04.002)
← New upgrade
← New upgrade
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same
time.
*1: BOOT (B02.001)
*2: This firmware is not included in the upgrade pack. Please individually download it from the download center on the
ESDC.net.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/4)
Service Bulletin
Ref. No.
2K3-0017 (B275)
<Date> August 20, 2011
KMC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the problem described above arises.
Serial Nos. of the Affected Machines: Planned from the August 2011 production
Content of Changes
No. Item
1 Upgrade of the
SheetExtension
2 Prohibition against the
SMB error at startup
3
4
5
6
7
Details
FMU2.0 (File Management Utility) is now supported.
The start key is now disabled while showing the network startup until the
network was established.
- [Please wait. Network starting] appears in the upper line of the operation
display panel while waiting until the network is stable.
Improvement of the MP tray The MP tray size and media type can be now changed after the MP tray
size setting
was selected from the Paper Selection display which was only available
from the system menu before. <For more details, please refer to the next
pages.>
The Video Memory shortage might occur if originals are with the poor
Measures against the
SRLE compression rate. Therefore, the Video Memory can be now
memory overflow during
increased.
copying
The conventional memory allocation is also available.
- Scan Page Priority (SortMemory: 222.00MB / VideoMemory: 200.25MB)
･･･Conventional selection
- Scan Size Priority (SortMemory: 118.25MB / VideoMemory: 304.00MB)
･･･ Default
･The Scan Page Priority is conventionally selected after firmware update.
The setting will be changed after the system is restarted.
･This can be set from both the operation panel system menu and the
command center.
Operation panel: System menu System Main Memory
Command Center: Top display Basic Device Defaults
Main Memory
Change of the SMTP
The error number was different between the Command Center and the
authentication error number operation panel when a mail was sent out without setting the authentication
in the Command Center
to the SMTP authentication server. They are now unified.
Command Center: Error 0x8009
Operation Panel: Send Error 3101
Change: Command Center Error No. was changed to 3101.
Indication of UTAX/TA
The UTAX/TA model names are now indicated on the reports when the
model names on the
destination is set to UTAX/TA.
reports
Change of the pause
message
“Press [Resume All Print Jobs]” appears on the upper part of the main
display for copy when [Pause All Print Job] key was pressed in the status
display. The message was changed to show the location of the key to
resume.
New message: “Press [Resume All Print Jobs] in the Status display”
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
CTL
561164
TP-11-027
KMHG-SQ-110428
563016
557696
564747
TO-11-031
VOC20110525
(Page.3/4)
Service Bulletin
Ref. No.
2K3-0017 (B275)
<Date> August 20, 2011
No. Item
8 Support of Catalan
language
9
Removal of the paper
setting menu from the
Quick Setup wizard
10 New operation panel
display for the DF
connection error
11 [FAX] Measures against
the error at remote
diagnostics in the deep
sleep mode
Details
The main firmware was upgraded to support Catalan as a new optional
European language.
It is one of the specifications that an error occurs at the FAX output if all
cassette sizes were manually set. Therefore, the Paper Setup was
removed from the Quick Setup Wizard and the unnecessary cassette
paper size setting is now disabled. (It is available from the system menu as
before.)
The attachment shall be fitted to the bridge before they are attached to the
main unit when installing the DF. However, the bridge might be attached
without the attachment. Then, the C8990 of Document finisher
communication error occurs. Therefore, the text with the illustration was
added to the operation panel display so that the user can be notified that
attachment might be missing.
The communication error may appear if the remote diagnostics is
conducted in the deep sleep mode while the inbound ringer is set to once.
Therefore, this is corrected.
12 Improvement of the startup The drum refresh control will be disabled for 60 minutes after last print job.
･The change was made so that the regular drum refresh can be disabled if
time
the time after last print job is 60 minutes or less at power-up and restart
from the sleep mode.
- The low temperature main charger adjustment will be disabled in order to
13 ON/OFF switching of the
improve the startup time at low temperature.
main charger at low
- [Set Low Temp] was added to the U100 [Main HV Output] to switch ON
temperature
and OFF the main charger adjustment at low temperature.
<Default: OFF>
(Turn the main charger adjustment at low temperature ON if image failure
such as foggy background appears.)
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
CTL
568184
NP-Z11033
565608
TP-11-121
568914
567134
566847
566650
(Page.4/4)
Service Bulletin
Ref. No.
2K3-0017 (B275)
<Date> August 20, 2011
■ Improvement of the MP tray size setting
New display transition
The display jumps to the screen
to set size and media when
the MP tray is selected.
Jump to this setting was
not possible before.
Paper size selection display
Media type selection display
・
・
・
・
This setting is not to change the default setting of the MP tray, but to change size and media for a copy job.
The setting will be back to the default when the setting above is reset.
This setting is for copying, and it is not reflected to print output.
The default setting can be changed in the system menu as before.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 2)
(Page.1/3)
Service Bulletin
Subject
Model
2K3-0018 (B292)
Ref. No.
<Date> January 12, 2012
Measures against the Full-page Solid Image or the C3200
Error (Change of the Main Board)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP,
FS-C8020MFP
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The accurate serial numbers of the affected machiens were added (P2-3).
Phenomenon
The full-page solid image is output or the C3200 error (Exposure lamp error) occurs when copying.
Cause
When the digital transistor in the CCD power supply circuit on the main board is damaged and the CCD does not
function, the phenomenon described above might occur.
Corrective Measures
The constant of the digital transistor was changed.
No.
1
2
3
4
Old Part
No.
New Part
No.
302K394010
2K394010
302K394020
2K394020
302K094130
2K094130
302K094140
2K094140
302K394011
2K394011
302K394021
2K394021
302K094131
2K094131
302K094141
2K094141
*1: Other than Europe
KMC’s Classification
Q’ty
Description
Old New
Com patibi lity
Old New
Remarks
PARTS PWB MAIN ASSY SP
1
1
X
O
B/W machine *1
PARTS PWB MAIN ASSY SP
EU
1
1
X
O
B/W machine *2
PARTS PWB MAIN ASSY SP
1
1
X
O
Color machine *1
PARTS PWB MAIN ASSY SP
EU
1
1
X
O
Color machine *2
*2: Europe
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
Please replace the main board with the new one when the phenomenon described above appears due to main
board failure.
Serial Nos. of the Affected Machines: Please refer to the next page.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 2)
(Page.2/3)
Service Bulletin
2K3-0018 (B292)
Ref. No.
<Date> January 12, 2012
(-->)
FS-6030MFP
KMA
KME
KMAUS
UTAX/TA
CS
KMA220V
KMBR
1102K32US0
1102K33NL0
1102K33AS0
1102K33UT0
1102K32CS0
1102K34US0
1102K32BR0
Q6Q1401986
Q6R1401929
Q6S1400142
N6C1400671
N6S1501113
N7T1700090
N8P1400061
KMID
KMSG
KMTH
KMKR
KMTW
KMA (GSA)
1102K33HK0
KMHG
1102K33ND0
1102K33SG0
1102K33TH0
1102K33KR0
1102K3TTW0
1102K32US1
N931400021
N941400017
N951400110
N961400085
N9R1400501
N9S1400001
NCX1400099
UTAX/TA
CS
KMA220V
KMBR
Olivetti
KTST
1102K33LV0
1102K33KS0
NCY1400091
NDJ1400465
PHILIPINE
1102K34PH0
NM9
From the next
production
FS-6025MFP
KMA120V
KME
KMAUS
1102L32US0
1102L33NL0
1102L33AS0
1102L33UT0
1102L32CS0
1102L34US0
1102L32BR0
N681402865
N691405534
N6A1400187
N6B1401437
N6T1501153
N7U1400125
N8R1500061
KMKR
KMTW
KMA (GSA)
KMHG
KMID
KMSG
KMTH
1102L33HK0
1102L33ND0
1102L33SG0
1102L33TH0
1102L33KR0
1102L3TTW0
N971500041
N991400058
N9B1400083
N9D1400081
N9T1500606
N9U1400001
RY
PHILIPINE
CS
KMA220V
Olivetti
KTST
1102L33LV0
1102L33KS0
1102L33RY0
ND31400190
NDL1400501
NM31800001
KMAUS
KME
1102L32US2
ND2
From the next
production
1102L34PH0
NMB
From the next
production
FS-6025MFP/B
KMA120V
1102L32US1
N751400176
KMHG
1102L33HK1
N98
From the next
production
UTAX/TA
1102L33AS1
N76
From the next
production
KMID
1102L33NL1
1102L33UT1
N771400544
N781500192
1102L33ND2
1102L33SG1
N9C
From the next
production
N9A1500011
KMSG
KMTH
1102L33TH1
N9E
From the next
production
1102L32CS1
N7V
From the next
production
KTST
1102L34US1
N7W
From the next
production
PHILIPINE
1102L33KS1
1102L34PH1
NMC
From the next
production
NG91400301
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
KMBR
1102L32BR1
N8S1500061
(Revised Issue 2)
(Page.3/3)
Service Bulletin
2K3-0018 (B292)
Ref. No.
<Date> January 12, 2012
FS-C8025MFP
KMA120V
KME
KMAUS
UTAX/TA
CS
KMBR
KMHG
1102K02US0
1102K03NL0
1102K03AS0
1102K03UT0
1102K02CS0
1102K02BR0
1102K03HK0
Q721400781
Q731401741
Q741400136
N6U1400411
N8B1500435
N8N1500021
NAC1500015
KMA220V
KMKR
KMTW
KMID
KMSG
KMTH
KTST
1102K04US0
1102K03KR0
1102K0TTW0
1102K03ND0
1102K03SG0
1102K03TH0
1102K03KS0
NBD1500020
NCV1400158
NCW1400001
NFP1500021
NFQ1500015
NFR1500015
NG71700291
KMA (GSA)
Olivetti
1102K02US1
1102K03LV0
NH51500001
NJM1400151
PHILIPINE
1102K04PH0
NM8
From the next
production
FS-C8020MFP
KME
KMAUS
UTAX/TA
1102KZ2US0
KMA
1102KZ3NL0
1102KZ3AS0
1102KZ3UT0
Q6X1401197
Q6Y1502412
Q6Z1400158
N6V1400954
CS
KMBR
KMID
KMKR
KMTW
KMHG
1102KZ2CS0
N8C
From the next
production
KMSG
1102KZ3TH0
1102KZ3KR0
1102KZTTW0
1102KZ3HK0
1102KZ3SG0
1102KZ4US0
1102KZ3KS0
NAK1500019
NCZ1400080
ND11400001
NFS1500034
NFT1500028
NFW1500056
NG81600476
KMTH
KMA (GSA)
1102KZ2US1
NH8
From the next
production
Olivetti
1102KZ3LV0
NJN1400181
1102KZ2BR0
1102KZ3ND0
N8Q1500039
NAH1500041
KMA220V
PHILIPINE
1102KZ4PH0
NMA
From the next
production
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
KTST
(Revised Issue 3)
(Page.1/3)
Service Bulletin
Subject
Model
2K3-0018 (B292)
Ref. No.
<Date> January 8, 2013
Measures against the Full-page Solid Image or the C3200
Error (Change of the Main Board)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP,
FS-C8020MFP
l:
This time, the description with (-->) was revised from the previous information.
<Number of changes: 12> The affected serial numbers on the page 2 to 3 were corrected.
The serial numbers of the main PWB were added.
KMC’s Classification
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
Please replace the main board with the new one when the phenomenon described below appears due to main
board failure.
Serial Nos. of the Affected Machines: Please refer to the next page.
Phenomenon
The full-page solid image is output or the C3200 error (Exposure lamp error) occurs when copying.
Cause
When the digital transistor in the CCD power supply circuit on the main board is damaged and the CCD does not
function, the phenomenon described above might occur.
Corrective Measures
The constant of the digital transistor was changed.
No.
1
2
3
4
Old Part
No.
New Part
No.
302K394010
2K394010
302K394020
2K394020
302K094130
2K094130
302K094140
2K094140
302K394011
2K394011
302K394021
2K394021
302K094131
2K094131
302K094141
2K094141
*1: Other than Europe
Q’ty
Description
Old New
Com patibi lity
Old New
Remarks
PARTS PWB MAIN ASSY SP
1
1
X
O
B/W machine *1
PARTS PWB MAIN ASSY SP
EU
1
1
X
O
B/W machine *2
PARTS PWB MAIN ASSY SP
1
1
X
O
Color machine *1
PARTS PWB MAIN ASSY SP
EU
1
1
X
O
Color machine *2
*2: Europe
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 3)
(Page.2/3)
Service Bulletin
2K3-0018 (B292)
Ref. No.
<Date> January 8, 2013
Serial Nos. of the Affected Machines
FS-6030MFP
UTAX/TA
CS
KDA220V
KMBR
1102K32US0
KDA
1102K33NL0
KDE
1102K33AS0
1102K33UT0
1102K32CS0
1102K34US0
1102K32BR0
Q6Q1401986
Q6R1401929
Q6S1400142
N6C1400671
N6S1501113
N7T1700090
N8P1400061
KDHK
KDAU
KDID
KDSG
KDTH
(-->) KDKR
KDTW
KDA (GSA)
1102K33HK0
1102K33ND0
1102K33SG0
1102K33TH0
1102K33KR0
1102K3TTW0
1102K32US1
N931400021
N941400017
N951400110
N961400085
N9R1500558
N9S1400001
NCX1400099
UTAX/TA
CS
KDA220V
KDBR
Olivetti
KDCN
1102K33LV0
1102K33KS0
NCY1400091
NDJ1400465
Philcopy
1102K34PH0
NM9
From the next
production
FS-6025MFP
KDA120V
KDE
KDAU
1102L32US0
1102L33NL0
1102L33AS0
1102L33UT0
1102L32CS0
1102L34US0
1102L32BR0
N681402865
N691405534
N6A1400187
N6B1401437
N6T1501153
N7U1400125
N8R1500061
KDKR
KDTW
KDA (GSA)
KDHK
KDID
KDSG
KDTH
1102L33HK0
1102L33ND0
1102L33SG0
1102L33TH0
1102L33KR0
1102L3TTW0
N971500041
N991400058
N9B1400083
N9D1400081
N9T1500606
N9U1400001
CS
KDA220V
Olivetti
KDCN
RIYAD
1102L32US2
ND2
From the next
production
Philcopy
1102L33LV0
1102L33KS0
1102L33RY0
1102L34PH0
NMB
From the next
production
ND31400190
NDL1400501
NM31800001
KDA120V
KDAU
KDE
1102L32US1
1102L33AS1
N76
From the next
production on.
KDID
1102L33NL1
1102L33UT1
N771400544
N781500192
1102L33ND2
1102L33SG1
N9C
From the next
production
FS-6025MFP/B
N751400176
KDHK
1102L33HK1
N98
From the next
production
N9A1500011
KDSG
UTAX/TA
KDTH
1102L33TH1
N9E
From the next
production
1102L32CS1
N7V
From the next
production
(-->) KDCN
1102L34US1
N7W
From the next
production
Philcopy
1102L33KS1
1102L34PH1
NMC
From the next
production
NG91500401
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
KDBR
1102L32BR1
N8S1500061
(Revised Issue 3)
(Page.3/3)
Service Bulletin
2K3-0018 (B292)
Ref. No.
<Date> January 8, 2013
FS-C8025MFP
(-->) KDAU
UTAX/TA
1102K02US0
(-->) KDA120V
1102K03NL0
KDE
1102K03AS0
1102K03UT0
1102K02CS0
1102K02BR0
1102K03HK0
Q721400877
Q731401741
Q741400160
N6U1400411
N8B1500435
N8N1500022
NAC1500015
1102K04US0
1102K03KR0
1102K0TTW0
1102K03ND0
1102K03SG0
1102K03TH0
1102K03KS0
NBD1500020
NCV1400195
NCW1400001
NFP1500021
NFQ1500015
NFR1500015
NG71400081
1102K02US1
1102K03LV0
NH51500001
NJM1500201
KDSG
KDTH
KDHK
(-->) KDKR
(-->) Olivetti
KDID
(-->) KDBR
KDA220V
KDA (GSA)
KDTW
CS
(-->) KDCN
Philcopy
1102K04PH0
NM8
From the next
production
FS-C8020MFP
1102KZ2US0
1102KZ3NL0
1102KZ3AS0
(-->)
UTAX/TA
1102KZ3UT0
Q6X1401197
Q6Y1502412
Q6Z1400158
N6V1400997
KDA
KDTH
KDE
KDAU
KDKR
CS
KDTW
KDHK
1102KZ2CS0
N8C
From the next
production
KDSG
KDBR
KDID
1102KZ2BR0
1102KZ3ND0
N8Q1500039
NAH1500041
KDA220V
(-->) KDCN
1102KZ3TH0
1102KZ3KR0
1102KZTTW0
1102KZ3HK0
1102KZ3SG0
1102KZ4US0
1102KZ3KS0
NAK1500019
NCZ1400080
ND11400001
NFS1500034
NFT1500028
NFW1500056
NG81400149
KDA (GSA)
1102KZ2US1
NH8
From the next
production on.
(-->) Olivetti
1102KZ3LV0
NJN1500261
Philcopy
1102KZ4PH0
NMA
From the next
production
(-->)
Affected Serial Nos. of the New Main PWB
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
KDCN
From
KT5001402718
KDTW
From
KT6001400001
KDKR
From
KT7001401414
Others
From
KG5001323813
KDKR
From
KWM001400393
Others
From
KKU001311444
FS-C8025MFP, FS-C8020MFP
KDCN
From
KWP001400302
KDTW
From
KWN001400001
(The units with 1 or more as the 5th digit of the serial number (K**01*******) and the units after the serial numbers
listed above are all changed.)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.1/2)
Service Bulletin
Ref. No.
2K3-0019 (B293)
<Date> August 26, 2011
Measures against the Toner Container Detection Failure
Subject
(Change of the Engine Board)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
Phenomenon
The toner container is not detected and the message “Check the toner container” appears even though the toner
container is correctly installed.
Cause
The chip capacitor mounted on the toner container detection circuit on the engine board is damaged and therefore,
the toner container is not detected.
Corrective Measures
The constant of the chip capacitor was changed.
No.
1
*1:
Old Part
No.
New Part
No.
302K394040
2K394040
302K394040
2K394040
Q’ty
Description
Old New
PARTS PWB ENGINE ASSY
SP
1
1
Com patibi lity
Old New
X
O
Remarks
*1
The part already shipped out is all corrective one while the part number remains unchanged.
KMC’s Classification
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
Please replace the engine board with the new one when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: Please refer to the next page.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/2)
Service Bulletin
Ref. No.
2K3-0019 (B293)
<Date> August 26, 2011
[Serial numbers of the affected machines]
FS-6030MFP
KMA 120VI
1102K32US0
Q6Q1201816
KMAUS
1102K33AS0
Q6S1200111
FS-6025MFP
KMA 120VI
1102L32US0
N681201285
KMAUS
1102L33AS0
N6A1300098
KMBR
1102K32BR0
N8P1200021
KMTW
1102K3TTW0
N9S1400001
KMBR
1102L32BR0
N8R1200021
KMTW
1102L3TTW0
N9U1400001
FS-6025MFP/B
KMA 120VI
KMBR
1102L32US1 1102L32BR1
N751200154 N8S1200021
CPY
1102K32CS0
N6S1200858
KMHG
1102K33HK0
N931200017
KMA 220VI
1102K34US0
N7T1200071
KMID
1102K33ND0
N941200007
KME
1102K33NL0
Q6R1100763
KMKR
1102K33KR0
N9R1200001
UTAX
1102K33UT0
N6C1100363
KMSG
1102K33SG0
N951200005
Olivetti
1102K33LV0
NCY1300067
KMTH
1102K33TH0
N961200041
CPY
1102L32CS0
N6T1300741
KMHG
1102L33HK0
N971300017
KMA 220VI
1102L34US0
N7U1300071
KMID
1102L33ND0
N991300016
KME
1102L33NL0
N691302126
KMKR
1102L33KR0
N9T1200001
UTAX
1102L33UT0
N6B1300821
KMSG
1102L33SG0
N9B1300006
Olivetti
1102L33LV0
ND31300126
KMTH
1102L33TH0
N9D1300041
KMA 220VI
1102L34US1
N7W1200036
KME
1102L33NL1
N771200506
UTAX
1102L33UT1
N781200127
KMID
1102L33ND2
N9A1200006
KTST
1102L33KS1
NG91300001
For the destinations not listed above, the change will be applied at the next production.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
KTST
1102K33KS0
NDJ1300001
KTST
1102L33KS0
NDL1300001
(Page.1/2)
Service Bulletin
Subject
Model
2K3-0021 (B322)
Ref. No.
<Date> October 3, 2011
CD-ROM Upgrade (VER. 2.0) (KM Version Changed to DVD)
･･･KM
Version* and UTAX/TA Version
･･･
FS-6030MFP, FS-6025MFP, FS6025MFP/B
*KM version does not include the KME version.
Topic
The CD-ROM (Product Library) and the bundled printed matters were changed as follows.
A. KM version*
CD-ROM VER. 1.4 -> DVD VER. 2.0
B. UTAX/TA version CD-ROM VER. 1.2 -> CD-ROM VER. 2.0
C. Revision of the Quick Installation Guide (bundled)
[Changes of A and B: CD/DVD]
No. Item
1
2
3
4
5
6
7
8
9
Details
Change from CD-ROM to DVD
(KM version only)
(Except KME and UTAX/TA)
Upgrade of the KX Driver
5.2.1327d
Deletion of the XPS-mini driver
CTL
Two kinds of CD-ROMs were used depending on the destination. They
are now incorporated in one DVD for common use.
CD-ROM VER. 1.4 DVD VER. 2.0
It was upgraded to the latest version.
--
The KPX-mini driver was deleted since it is no more supported.
--
Upgrade of the KPDL mini-driver
- When selecting Finisher (Face Down) in the device option,
8.4 [08-01-2011]
rotation/sort is now disabled same as in the KX driver.
- When selecting rotated sort, Staple and Offset are now disabled.
Upgrade of Mac PPD
Some changes were made to make the operability closer to the KX
Driver.
10.5 and higher 8.4 [08-01-2011]
10.4 and lower 8.4 [08-01-2011] Main changes) – Implementation of the Job Settings function
- Implementation of the Job accounting function
- Implementation of the Cover mode/Transparency
interleave/Page insert functions
- Implementation of the watermark function
- Implementation of the User Login function, etc.
TWAIN
1.8.1928
When installing in Portuguese, installation might rarely fail.
KM-Net for Direct Printing
Therefore, this was corrected.
2.4.1314
Upgrade of the KM-Net Viewer
- Printer driver installation to the PC on the network is now supported.
5.3.1922c - The MFP supporting HyPAS application can be now managed. (To
install or to uninstall is now enabled.)
File Management Utility
File Management Utility was newly implemented.
2.0.0729
Revision of the Operation Guide
a. The descriptions on the CD-ROM were changed to the ones on the
DVD (except UTAX/TA version).
b. The article of [Loading Paper] was deleted from the Quick Setup
Wizard. (The change in the CD-ROM of the previous version was
reflected.)
c. The File Management Utility Operation Guide was added.
C. Revision of the Quick Installation Guide (bundled)
- (Same as No.9 above) The changes a. b. and c were implemented.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
--
517363
517413
518883
--
--
--
---
(Page.2/2)
Service Bulletin
Entire Stock Rework
In-Field modification by case
Field Measure: No particular problem is expected.
KMC’s Classification
2K3-0021 (B322)
Ref. No.
<Date> October 3, 2011
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: After using up the old stock
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/1)
Service Bulletin
2K3-0023 (B358)
Ref. No.
<Date> October 17, 2011
Firmware Upgrade (Upgrade Pack Ver. V4.01)
Subject (Main: Ver. 004.022, etc.)
FS-6025MFP_FS-6030MFP_v04.00.0020_(2011-09-22)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item
1 Measures against the image
dropout with a certain file
and when GDI compatible
mode is ON
2 Measures against the
massage display failure
when cancelling the direct
transmission
Type
Upgrade Pack Ver.
Details
Only approx. 5 mm from the leading edge of image was printed with a
certain file when the GDI compatible mode was enabled in the KX driver.
Therefore, this was corrected.
The FAX main message remains “Waiting” even if the direct transmission
was cancelled. Therefore, this was corrected so that “Ready to directly
transmit FAX” will be displayed after cancellation.
Program No.
Ver.
573538
573537
Remarks
2K3_V4.01E
4.01
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
DP
2K3_2F00.004.022
2K3_7000.004.023
2K3_1000.006.001
2K3_81BR.001.009
2K3_81KR.001.006
2K3_81CN.001.008
2K3_81TW.001.005
2K3_1E00.001.010
3M8_9500.004.001
004.022
004.023
006.001
001.009
001.006
001.008
001.005
001.010
004.001
FAX BOOT/APL
5JR_5500.B04.003
B04.003
Except KTST *1
(APL B04.003)
FAX BOOT/APL
5JR_5700.Z04.002
Z04.002
For KTST *1*2
(APL Z04.002)
ES_SKIP.ON
----------
ESPECIAL
CTL.
572194
NP-Z11045
← New upgrade
← New upgrade
For KMKR *2
For KTST *2
For KMTW *2
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
*1: BOOT (B02.001)
*2: This firmware is not included in the upgrade pack. Please individually download it from the download center on the
ESDC.net.
KMC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the problem described above arises.
Serial Nos. of the Affected Machines: Planned from the October 2011* production
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/2)
Service Bulletin
2K3-0024 (B432)
Ref. No.
<Date> December 15, 2011
Subject Measures against the Standard Cassette Withdrawing Failure
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP,
Model
FS-C8025MFP
Topic
If the conditions 1 to 3 below are met, the boss of the paper width cursor supporting point on the backside of the
cassette contacts the machine base edge protection material, which might make difficult to withdraw the cassette.
Therefore, the following was made.
Conditions
1. A3/11x17 size paper is fully loaded in the standard cassette. (No problem occurs with other cassette.)
2. A3/11x17 size paper load is applied for a prolonged time due to low copy volume.
3. The cassette heater is ON.
Content of Changes
A GUIDE was added to the backside of the cassette so that the boss will not contact the base edge protection
material and the cassette can be smoothly withdrawn.
Boss at the cassette backside and
base edge protection material
Contact with the base
edge protection material
Cassette
withdrawing
direction
Cassette
withdrawing
direction
Boss at the cassette backside
(Paper width cursor support point)
No.
1
2
3
4
5
Old Part
No.
New Part
No.
302K393170
2K393170
302K39K170
2K39K170
303NN93010
3NN93010
303NN9K010
3NN9K010
302K393171
2K393171
302K39K171
2K39K171
303NN93011
3NN93011
303NN9K011
3NN9K011
--------
302K394900
2K394900
Q’ty
Description
Old New
Com patibi lity
Old New
Remarks
CT-475
1
1
X
O
*1
CT-475(KR)
1
1
X
O
*1
CT-476
1
1
X
O
*2
CT-476(KR)
1
1
X
O
*2
+ PARTS GUIDE BOTTOM
CASSETTE ASSY SP
-
1
-
O
Set of the
GUIDE/Screw/leaflet
*3
*1: Machine’s standard cassette and the first cassette of PF
*2: Second cassette of PF (The cassette other than standard cassette and first PF cassette was also added for common use.)
*3: Please note that the final order for this part may be requested in three years after issue of this service bulletin.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/2)
Service Bulletin
2K3-0024 (B432)
Ref. No.
<Date> December 15, 2011
KMC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please install the part No.5 to the cassette when the phenomenon described above arises.
Serial Nos. of the Affected Machines: From the November 2011 production
<How to install the GUIDE>
A: GUIDE
B: Screw
Cassette backside
- Clean the area where to affix the GUIDE on the cassette
backside with alcohol.
- Peel off the release paper from the double-sided tape on the
GUIDE (marked A above) and affix the GUIDE aligning
to the boss and the screw hole, and fix it with the screw.
(For more details, please refer to the bundled leaflet.)
GUIDE attached on the
cassette backside
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
GUIDE attached and the
cassette installed in the
main unit
(Page.1/4)
Service Bulletin
2K3-0025 (B440)
Ref. No.
<Date> December 17, 2011
Subject Notes on Replacement of the ISU
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP,
Model
FS-C8020MFP
Topic
Abnormal images such as the samples below and an error at the U411 adjustment might appear when installing the
service parts ISU. In this case, please install the spacer to adjust the height after checking the image. The spacer
and the leaflet are now bundled in the service parts ISU.
Causes
Since the height and/or the warpage of the base to install the ISU slightly vary depending on the machine, the
optical axis might be shifted or interrupted by the reflector. If it is shifted to the optical guide plate, the LED light
might directly enter.
Whitish image partially from
the leading edge
No.
1
2
3
4
Background image
in the midstream
Old Part
No.
New Part
No.
302K393150
2K393150
302K39K150
2K39K150
302K093160
2K093160
302K09K160
2K09K160
302K393152
2K393152
302K39K152
2K39K152
302K093162
2K093162
302K09K162
2K09K162
Vertical streaks from leading
edge of image
Q’ty
Description
Old New
Horizontal white streaks in
the midstream of image
Com patibi lity
Old New
Remarks
PARTS ISU
1
1
X
O
B/W machine *1
PARTS ISU (KR)
1
1
X
O
B/W machine *2
PARTS ISU
1
1
X
O
Color machine *1
PARTS ISU (KR)
1
1
X
O
Color machine *2
*1: Except KMKR; *2: For KMKR
The new parts above are including the following additional parts:
･POLY SLIDER WASHER 5.1x12x0.2T 2 pcs.
･POLY SLIDER WASHER 5.2x16x0.5T 2 pcs.
･The leaflet describing how to check the image and how to attach the spacer (LEAFLET1) and the caution leaflet when
connecting the flat cable (LEAFLET2)
･1 as the last digit of the part number is for the part with the spacer and the leaflet.
2 as the last digit of the part number is for the part with the caution leaflet when connecting the flat cable (LEAFLET2)
(The part with 1 as the last digit can be converted to the one with 2 as the last digit.)
KMC’s Classification
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
･When replacing the ISU, please note the content of this service bulletin and install the bundled spacer if
necessary
･Also, please note that the U411 image adjustment is necessary.
･Please take care not to apply any load to the board when connecting the wire to the board on the unit.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/4)
Service Bulletin
2K3-0025 (B440)
Ref. No.
<Date> December 17, 2011
*Two leaflets (LEAFLET1, LEAFLET2) were added as informed in this bulletin. Please replace the ISU by
referring to the leaflet.
Serial Nos. of the Affected Machines: As this is a service part, no serial No. information will be
available.
[Notes when connecting the flat cable to replace the ISU]
･････The caution leaflet (LEAFLET2) is now bundled with the service part ISU describing the contents below
when connecting the flat cable.
*Please apply an earth band as the board will be touched.
1. Hold the flat cable at the point marked (A) to insert it.
2. Tighten the screw after inserting the flat cable.
* Connect the flat cable by following the procedures above so that no load will be applied to the CCD unit.
Flat cable
CCD unit
[Image adjustment after replacing the ISU]
・Execute [Table (Chart1)] in the U411 “Adjusting the scanner automatically”.
To automatically input target value:
1. Set the test chart (part number: 7505000005) on the scanner table.
2. Enter the maintenance mode U411.
3. Select [Target].
4. Select [Auto] and press the [Start] key.
5. Select [Table].
6. Select [ALL] for item to execute.
7. Press the [Start] key to start the automatic adjustment.
(For more details, please refer to the Service Manual.)
[When executing the above and after]
If an error appears when executing [Table] in the U411 Adjusting the scanner automatically or abnormal images
appear, please adjust it by installing the spacer for the ISU height adjustment after checking the image.
(Please see below.)
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.3/4)
Service Bulletin
2K3-0025 (B440)
Ref. No.
<Date> December 17, 2011
■Image check 1■･････The caution leaflet (LEAFLET1) is now bundled with the service part ISU for the image
checks 1 and 2 below.
A
A
A: Whitish image
partially from the
leading edge
B: Background image in
the midstream
B
■Where to attach the spacers■ (Against the image A or B above)
Attach the spacer in the ISU screw part on the machine right side.
Shim
Right side
Right side
Shim
■Attachment of the spacer■
1. Against the image like A or B above, install the spacer large (Diameter of 16 mm; thickness of 0.5 mm).
If abnormal image did not disappear, proceed to the next step.
2. Lay the spacer large (Diameter of 16 mm; thickness of 0.5 mm) and the spacer small (Diamenter of 12 mm;
thickness of 0.2 mm) together and insert.
3. Against the image like C or D on the next page, install the spacer small (Diameter of 12 mm; thickness of 0.2
mm).
1
2
Image A or B
3
Image A or B
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Image C or D
(Page.4/4)
Service Bulletin
2K3-0025 (B440)
Ref. No.
<Date> December 17, 2011
■Image check 2■
C
C
C: Vertical streaks from
the leading edge of image
D: Horizontal white streaks
in the midstream of image
D
■Attachment of the spacer■ (Against the image C or D above)
Attach the spacer in the ISU screw part on the machine left side.
Left side
Shim
■Attachment of the spacer■
1. Against the image like C or D above, install the spacer large (Diameter of 16 mm; thickness of 0.5 mm).
If the abnormal image did not disappear, proceed to the next step.
2. Lay the spacer large (Diameter of 16 mm; thickness of 0.5 mm) and the spacer small (Diamenter of 12 mm;
thickness of 0.2 mm) together and insert.
3. Against the image like A or B on the previous page, attach the spacer small (Diameter of 12 mm; thickness of
0.2 mm).
1
2
Image C or D
3
Image C or D
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Image A or B
(Page.1/2)
Service Bulletin
2K3-0027 (B446)
Ref. No.
<Date> December 21, 2011
Subject Measures against the J9000 Jam (No Original Feed Jam)
FS-C8020MFP, FS-C8025MFP, FS-6025FP, FS-6025MFP/B,
Model
FS-6030MFP
Phenomenon
The DP feed roller does not descend and the J9000 (No original feed jam) may appear.
Cause
If high stack of originals is forcibly pushed in, the stopper holding the leading edge of the originals hits the seal on
the top cover rib and sticks to it. If feeding from the DP is started in this state, the DP feed roller does not descend
enough, which causes J9000 (No original feed jam).
Corrective Measures
The seal affixed to the top cover rib on the machine rear side was removed in order to limit the adherence between
the stopper and the top cover rib.
<DP feed roller section>
Top cover rib
Top cover rib
X
Stopper
Seal removed
(Machine rear)
Stopper
[When originals are inserted]
The DP feed roller descends and
the stopper is separated from the
top cover rib.
[Before originals are inserted]
The DP feed roller is lifted up and the stopper
descends while the point marked X on the
stopper contacts the top cover rib.
*For more details on the mechanism, please refer to the next page.
No.
1
Old Part
No.
New Part
No.
303M894050
3M894050
303M894051
3M894051
Q’ty
Description
Old New
PARTS COVER PF ASSY SP
1
1
Com patibi lity
Old New
X
*Please use the new part for the new models.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
O
Remarks
(Page.2/2)
Service Bulletin
KMC’s Classification
2K3-0027 (B446)
Ref. No.
<Date> December 21, 2011
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
Please remove the seals affixed to the top cover rib at the machine rear side only if the phenomenon
described above appears.
(In order to maintain the stopper function, do not remove the seal on the machine front side which is same as
the one on the rear side.)
Serial Nos. of the Affected Machines: Planned from the November 2011* production
*The above is the plan at the present moment. Please note that this information is subject to change.
Mechanism
Normal Operation
When high stack of originals are forcibly set
High adherence between the rib seal
and the stopper
Top cover rib
Top cover rib
Stopper
Original forcibly set
Original
Stopper
1) Original is set.
1) High stack of originals is forcibly set.
2) Drive starts and the DP feed roller descends.
2) The stopper sticks to the seal affixed to the top cover
3) The stopper position is lowered with the motion
rib due to the impact and the stopper is not separated
above and separated from the top cover rib.
from the rib when the DP feed roller descends.
Then, the stopper can rotate.
3) The DP feed roller does not descend and No original
4) The original is fed.
feed jam occurs.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/2)
Service Bulletin
Subject
Model
2K3-0028 (C022)
Ref. No.
<Date> January 24, 2012
(Permanent Measures) Measures against the Standard
Cassette Withdrawing Failure
FS-C8020MFP, FS-C8025MFP, FS-6025FP, FS-6025MFP/B,
FS-6030MFP, PF-470, PF-471
(Installation target models of PF-470 and PF-471:
FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B,
FS-6030MFP)
Topic
It was informed by the service bulletin SB-2K3-0024-B432 that the guide (No.5) was added as the measures against
the standard cassette withdrawing failure due to the stiffness.
This time, the following changes were made as the permanent measures.
Content of Changes
1) The shape of the cassette backside was changed so that the paper width cursor support point will not contact the
base edge protection material.
2) The guide (No.5) for the cassette CT-475/476(No.1 to 4) was abolished due to the change above.
<Backside of cassette>
Ribs added
Ribs added
Paper width
cursor support
point boss
<Permanent measures: Abolishment of the
guide (No.5) >
Guide (No.5)
abolished
Arm
No.
1
2
3
4
5
Old Part
No.
New Part
No.
302K393171
2K393171
302K39K171
2K39K171
303NN93011
3NN93011
303NN9K011
3NN9K011
302K394900
2K394900
302K393172
2K393172
302K39K172
2K39K172
303NN93012
3NN93012
303NN9K012
3NN9K012
----------
Q’ty
Description
Old New
Com patibi lity
Old New
Remarks
CT-475
1
1
O
O
*1
CT-475 (KR)
1
1
O
O
*1
CT-476
1
1
O
O
*2
CT-476 (KR)
1
1
O
O
*2
+ PARTS GUIDE BOTTOM
CASSETTE ASSY SP
1
-
X
-
Set of the guide,
screw and leaflet
“+” at the head of the part name indicates that it is a component part.
*1: Standard cassette for main unit, first cassette of PF-471 and PF-470; *2: Second cassette of PF-470
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/2)
Service Bulletin
KMC’s Classification
Entire Stock Rework
In-Field modification by case
2K3-0028 (C022)
Ref. No.
<Date> January 24, 2012
In-Field modification at next visit
No modification necessary
Field Measure:
Please install the guide (No.5) if it is hard to withdraw the old type cassette.
(For more details on the phenomenon, please refer to the service bulletin SB-2K3-0024-B432.)
Serial Nos. of the Affected Machines:
PF-470/PF-471: Planned from the January 2012* production
Others: After using up the old stock
*The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/1)
Service Bulletin
2K3-0029 (C058)
Ref. No.
<Date> March 19, 2012
[Service information]
Subject Notes on the J9000 Jam (No Original Feed jam) at the DP
FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B,
Model
FS-6030MFP
Topic
The J9000 (No original feed) jam may occur if some impact was applied by some action such as aligning originals
on the DP top cover. Therefore, please avoid such actions.
[Mechanism (example)]
(1) Impact is applied to the DP top cover when aligning originals there.
(2) The pick-up holder goes down by the impact, and the stopper is dislocated beyond the limiter.
Stopper is normally regulated by the rib marked in red.
Pick-up holder goes down by the impact, and stopper is
dislocated.
When normally set
Stopper
Pick-up holder
gradually goes down
by the impact
Original stack
(3) If setting originals in the state of (2), the bundle of originals enters too far and the stopper will be the load to
cause the J9000 jam.
When abnormally set
Stopper is the load to cause jam
Original stack
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/1)
Service Bulletin
2K3-0030 (C073)
Ref. No.
<Date>
[Service information]
March 26, 2012
Subject Abnormal Noise from the Drum Unit
Model
FS-6025MFP, FS-6025MFP/B, FS-6030MFP
Topic
Some abnormal noise (squeaking sound) may be recognized from the shaft of the ROLLER, MC CLN* and its
bushing.
Handling
Please apply the conductive grease to the point below when the abnormal noise is generated around the main
charger and the drum unit.
*Component of 302K39414_MC-475 and 302K39K14_MC-475(KR)
[Where to apply]
Apply a rice grain size of the conductive grease (GE-334C: P/N A0199040) to the area marked in yellow.
ROLLER, MC
*
ROLLER, MC CLN*
Apply a rice grain size of grease here.
*Make sure not to put it on surroundings!
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/5)
Service Bulletin
2K3-0031 (C082)
Ref. No.
<Date>
Subject
Firmware Upgrade (Upgrade Pack Ver.5.00)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
April 2, 2012
FS-6025MFP_FS-6030MFP_v05.00.0010_(2012-03-05)
Topic
The firmware was upgraded as follows.
Content of Changes
1. Support of the auto rotated manual copy setting
2. Support of the file attachment for the maintenance mail during sleep mode
3. Support of the offset one page document
4. Change of the humidity indication in the U0139
5. Support of U977 [Data capture mode]
6. Measures against the lock-up when processing a large data in the utility
7. Measures against the last page output failure after the scanner memory shortage occurred
8. Measures against the lock-up at FAX transmission
9. Measures against the indication dropout for the cassette partial operation
10. Improvement of the connection accuracy with the on-hook key on the pulse line
<For more details, please refer to the next pages.>
Type
Program No.
Ver.
Upgrade Pack
Ver.
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
DP
2K3_V5.00E
5.00
2K3_2F00.005.015
2K3_7000.005.016
2K3_1000.007.002
2K3_81BR.001.012
2K3_81KR.001.010
2K3_81CN.001.011
2K3_81TW.001.009
2K3_1E00.001.010
3M8_9500.004.001
005.015
005.016
007.002
001.012
001.010
001.011
001.009
001.010
004.001
FAX BOOT/APL
5JR_5500.B04.003
B04.003
FAX BOOT/APL
5JR_5700.Z04.002
Z04.002
ES_SKIP.ON
----------
ESPECIAL
Remarks
← New upgrade
← New upgrade
← New upgrade
← New upgrade
For KDKR *2
For KDCN
For KDTW *2
Except KDCN
APL B04.003)
For KDCN
(APL Z04.002)
← New upgrade
*2
← New upgrade
← New upgrade
*1
*1*2
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest
version at the same time.
*1: BOOT (B02.001)
*2: This firmware is not included in the upgrade pack. Please individually download it at the download center on the ESDC.net.
KMC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the problem described above arises.
Serial Nos. of the Affected Machines: Planned from the March 2012* production
*The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.2/5)
Service Bulletin
2K3-0031 (C082)
Ref. No.
<Date>
April 2, 2012
[Content of changes]
No. Item
1 Support of the auto rotated
manual copy setting
<For more details, please refer
to the next pages.>
2 Support of the file attachment
for the maintenance mail during
sleep mode
3 Support of the offset one page
document
<For more details, please refer
to the next pages.>
4
Change of the humidity
indication in the U0139
5 Support of U977 [Data capture
mode]
6
Measures against the lock-up
when processing a large data
in the utility
7 Measures against the last page
output failure after the scanner
memory shortage occurred
8
9
10
11
12
13
Measures against the lock-up
at FAX transmission
Measures against the
indication dropout for the
cassette partial operation
Improvement of the connection
accuracy with the on-hook key
on the pulse line
Measures against the image
failure when outputting a
certain file from Mac
Measures against the F248
error
Measures against the illegible
Korean Command Center
14 Measures against the scanning
failure with large volume
originals
Content
[Auto Image Rotation] might result in the unexpected output. Therefore,
the auto image rotation is now switchable for manual copy.
[Change]
A sub menu was added.
[System menu] [Copy] [Auto Image Rotation Action]
File was not attached to the maintenance mail during the sleep mode.
This is now supported.
Offset was not applied to one page document when printing multiple sets.
This was changed so that offset can be applied when printing one set
with one-page original.
[Change]
The sub menu was added.
[System menu] [Common Settings] [Offset One Page Documents]
*Offset will not be applied to print of one set with one-page original if
Collate is selected.
The humidity indication in the U0139 was changed from absolute
humidity to relative humidity.
The maintenance mode U977 was added in order to enable to save the
print data sent to the main unit in a USB memory same as for the
conventional models.
- U977 [Data capture mode] was newly added.
The machine might lock up when processing large volume data in the
utility, etc. Therefore, this was corrected.
CTL
573108
575544
569877
575672
578125
607557
The scan memory might run short when scanning A3 size originals in
ACS to output 3 copies to the DF-470 with unsorted copy and parallel
output. If output was continued, the last page was not output but the drive
was stopped. Therefore, this was corrected.
607846
519977
The machine might lock up with displaying the message “Waiting for
scan” during FAX transmission. Therefore, this was corrected.
The partial operation indication might disappear when the MP tray size
was changed while a cassette was separated. Therefore, this was
corrected.
The dialing accuracy was improved for the on-hook dialing on the pulse
line.
TO-12-030
619861
Imaging failure, letter dropout and garbled letters occurred when
outputting a certain file from Mac. Therefore, this was corrected.
TP-11-216
NP-Z11057
580232
The F248 error might appear when sending print data during the sleep
mode. Therefore, this was corrected.
571077
Hangul fonts in Korean Command Center looked corrupted.
Therefore, the magnification of the browser was changed to 120% for
Korean only.
Scanning might fail with large volume originals if initiated from the PC.
Therefore, this was corrected.
TO-11-051
571588
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
582021
598954
598929
TO-11-048,
KMA-D1107-03
604770
(Page.3/5)
Service Bulletin
No. Item
15 Measures against the image
failure when outputting from a
certain CAD software
16 Measures against the F186
error after power-up
17 Measures against the F515
error
2K3-0031 (C082)
Ref. No.
<Date>
April 2, 2012
Content
White streaks image may be output when printing from certain CAD
software. Therefore, this is corrected.
CTL
TP-11-140
NP-Z11037
568349
The F186 error might appear when outputting received FAX data after
power-up. Therefore, this was corrected.
The F515 error might appear when [Start] button was pressed just after
feeding A3 originals to the DP with 4in1 multiple pages per sheet set and
A5 size selection. Therefore, this was corrected.
(The phenomenon above occurs due to the non-conformance depending
on the timing to recognize the original size.)
If [Cancel] button was pressed during image scanning, the machine
might lock up with displaying the message “Cancelling” and the F214
error might appear. Therefore, this was corrected.
The F486 error might appear after image scanning when [Start] button
was pressed to send A3 original in ACS in 600dpi for TIFF with Bleedthrough prevention ON and Top edge on Top original orientation setting.
Therefore, this was corrected.
The mail received from the Exchange Server 2007 might not be able to
be printed. Therefore, this was corrected.
573909
The LF code was ignored and a new line was not started when printing
via network with SMB protocol in a users system. Therefore, this was
corrected.
The operation panel of the main unit might lock up while operating the
Command Center and the F000 error might also appear. Therefore, this
was corrected.
126% of the magnification was indicated on the copy image display with
216 mm x 340 mm original to be output to Ledger size and AMS set while
it is actually 127%. Therefore, this was corrected.
TP-11-109
NP-Z11031
564045
24 Measures against the F040
error
25 Measures against the lock-up
after recovery from the sleep
mode
The F040 error might appear when the machine entered the sleep mode.
Therefore, this was corrected.
The copy display kept displaying the message "Please wait" when setting
B4 size original on the DP after the machine recovered from the sleep
mode. Therefore, this was corrected.
610138
26 Measures against the failure
with the local authentication ON
The login user name appeared at the user name column on the status
display when sending NW-FAX with the local authentication enabled.
Therefore, this was corrected.
The image might drop out when printing a certain file in Landscape via
the KPDL mini driver. Therefore, this was corrected.
610303
610273
The Memory LED might keep blinking after a file was printed from a USB
memory. Therefore, this was corrected.
611767
585750
30 Measures against the failure
with print from the AS-400
No more operation was enabled if cancelling the continuous scan in the
U066 (Table Timing) by pressing the [Cancel] button. Therefore, this was
corrected.
Characters may be replaced with other characters on the print job which
was sent from the AS-400. Therefore, this was corrected.
31 Measures against the lock-up
with a certain file
The machine locked up displaying the message ”Processing” when
printing a certain file. Therefore, this was corrected.
18 Measures against the F214
error when pressing [Cancel]
button
19 Measures against the F486
error
20 Measures against the failure of
printing mail received from the
Exchange Server 2007
21 Measures against the LF error
with a user system
22 Measures against the F000
error during the Command
Center operation
23 Magnification display correction
27 Measures against the image
dropout with a certain file in
Landscape output
28 Measures against the Memory
LED blinking after printing a file
from a USB memory
29 Measures against the failure
with the U066 (Table Timing)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
549334
573148
572846
575080
574788
610461
581209
582971
TP-11-238,
UT-S11-045
582585
TP-11-024,
#1181037
617688
(Page.4/5)
Service Bulletin
No. Item
32 Measures against the
IB-50 received data buffer
overflow
33 Measures against the F246
error after changing the IB-50
settings
34 Measures against the F24B
error after installing the IB-50
and starting up the system
35 Measures against the offline
issue when outputting from the
driver after installing the IB-50
36 Measures against the streaks in
the image when outputting from
the PCL mini driver
37 Measures against the error
code appearing at failed SMTP
authentication
38 Measures against the F245
error at on-hook sending in the
FAX display
39 Measures against the
connection failure with the mail
server at power-up
40 Measures against printing
failure at trailing edge
2K3-0031 (C082)
Ref. No.
<Date>
April 2, 2012
Content
The machine might lock up if the IB-50 received data buffer was
overflowing. Therefore, this was corrected.
CTL
601688
The F246 error might appear with the discrepancy in the port and device
after changing the IB-50 settings and restarting the system. Therefore,
this was corrected.
The F24B (ProcessDown) error might appear after installing the IB-50
and starting up the system. Therefore, this was corrected.
619790
The system might become offline when outputting from the driver after
installing the IB-50. Therefore, this was corrected.
619888
Multiple streaks might appear on the image when outputting in the
reduction mode from the PCL mini driver. Therefore, this was corrected.
581714
549010
The error code on the operation panel and the one in the Command
Center were different when SMTP authentication failed. Therefore, this
was corrected.
The F245 error might appear if on-hook transmission was performed
from the FAX display with the branch exchange turned OFF and with the
network administrator authentication ON. Therefore, this was corrected.
The change was made so that the report mail transmission can be retried
if failing in connecting to the mail server after power-off.
TP-11-027,
KMHG-SQ11-0428
When printing a certain file, point, line or dotted line might appear in the
area at the trailing edge (within 1 mm from the edge). Therefore, it was
corrected.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
619784
499939
TC-10-018
479725
(Page.5/5)
Service Bulletin
2K3-0031 (C082)
Ref. No.
<Date>
April 2, 2012
Support of the auto rotated manual copy setting
SYSTEM MENU Copy Auto Image Rotation Action
- Unrotated Manual Copy
- Apply All
 Default (current setting)
- Follow Image Size
Auto Image Rotation
OFF
Auto Image Rotation Action
-
Rotation Action
No auto image rotation in any case
ON
ON
ON
Unrotated Manual Copy
Apply All
Follow Image Size
No auto image rotation for manual copy only (New)
Auto image rotation in any case
Auto image rotation except custom size if rotated image
fits the paper for manual copy (New)
Support of the offset one page document
SYSTEM MENU -> Common Settings -> Offset One Page Documents
･････ not indicated when no finisher is installed
- Off
- On
 Default
Offset one page document is now switchable while it is not currently supported.
*Offset is not applied to multiple sets consisted of one-page originals.
<Old>
<New>
JOB1
JOB1
JOB2
JOB2
JOB3
JOB3
JOB4
JOB4
JOB5
JOB5
JOB6
JOB6
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
(Page.1/6)
Service Bulletin
2K3-0031 (C082)
Ref. No.
<Date>
October 17, 2012
Subject Firmware Upgrade (Upgrade Pack Ver.5.00)
FS-6025MFP_FS-6030MFP_v05.00.0010_(2012-03-05)
Model
l:
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
This time, the description with (-->) was revised from the previous information.
<Number of changes: 2> The accurate serial numbers were added.
KMC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the problem described below arises.
Serial Nos. of the Affected Machines: (-->) Please refer to the page 6.
Topic
The firmware was upgraded as follows.
Content of Changes
1. Support of the auto rotated manual copy setting
2. Support of the file attachment for the maintenance mail during sleep mode
3. Support of the offset one page document
4. Change of the humidity indication in the U0139
5. Support of U977 [Data capture mode]
6. Measures against the lock-up when processing a large data in the utility
7. Measures against the last page output failure after the scanner memory shortage occurred
8. Measures against the lock-up at FAX transmission
9. Measures against the indication dropout for the cassette partial operation
10. Improvement of the connection accuracy with the on-hook key on the pulse line
<For more details, please refer to the next pages.>
Type
Program No.
Ver.
2K3_V5.00E
5.00
2K3_2F00.005.015
2K3_7000.005.016
2K3_1000.007.002
2K3_81BR.001.012
2K3_81KR.001.010
2K3_81CN.001.011
2K3_81TW.001.009
2K3_1E00.001.010
3M8_9500.004.001
005.015
005.016
007.002
001.012
001.010
001.011
001.009
001.010
004.001
FAX BOOT/APL
5JR_5500.B04.003
B04.003
FAX BOOT/APL
5JR_5700.Z04.002
Z04.002
ES_SKIP.ON
----------
Upgrade Pack
Ver.
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
DP
ESPECIAL
Remarks
← New upgrade
← New upgrade
← New upgrade
← New upgrade
For KDKR *2
For KDCN
For KDTW *2
Except KDCN
APL B04.003)
For KDCN
(APL Z04.002)
← New upgrade
*2
← New upgrade
← New upgrade
*1
*1*2
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest
version at the same time.
*1: BOOT (B02.001)
*2: This firmware is not included in the upgrade pack. Please individually download it at the download center on the ESDC.net.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
Service Bulletin
(Page.2/6)
Ref. No.
2K3-0031 (C082)
<Date>
October 17, 2012
[Content of changes]
No. Item
1 Support of the auto rotated
manual copy setting
<For more details, please refer
to the next pages.>
2 Support of the file attachment
for the maintenance mail during
sleep mode
3 Support of the offset one page
document
<For more details, please refer
to the next pages.>
4
Change of the humidity
indication in the U0139
5 Support of U977 [Data capture
mode]
6
Measures against the lock-up
when processing a large data
in the utility
7 Measures against the last page
output failure after the scanner
memory shortage occurred
8
9
10
11
12
13
Measures against the lock-up
at FAX transmission
Measures against the
indication dropout for the
cassette partial operation
Improvement of the connection
accuracy with the on-hook key
on the pulse line
Measures against the image
failure when outputting a
certain file from Mac
Measures against the F248
error
Measures against the illegible
Korean Command Center
14 Measures against the scanning
failure with large volume
originals
Content
[Auto Image Rotation] might result in the unexpected output. Therefore,
the auto image rotation is now switchable for manual copy.
[Change]
A sub menu was added.
[System menu]  [Copy]  [Auto Image Rotation Action]
File was not attached to the maintenance mail during the sleep mode.
This is now supported.
Offset was not applied to one page document when printing multiple sets.
This was changed so that offset can be applied when printing one set
with one-page original.
[Change]
The sub menu was added.
[System menu]  [Common Settings]  [Offset One Page Documents]
*Offset will not be applied to print of one set with one-page original if
Collate is selected.
The humidity indication in the U0139 was changed from absolute
humidity to relative humidity.
The maintenance mode U977 was added in order to enable to save the
print data sent to the main unit in a USB memory same as for the
conventional models.
- U977 [Data capture mode] was newly added.
The machine might lock up when processing large volume data in the
utility, etc. Therefore, this was corrected.
CTL
573108
575544
569877
575672
578125
607557
The scan memory might run short when scanning A3 size originals in
ACS to output 3 copies to the DF-470 with unsorted copy and parallel
output. If output was continued, the last page was not output but the drive
was stopped. Therefore, this was corrected.
607846
519977
The machine might lock up with displaying the message “Waiting for
scan” during FAX transmission. Therefore, this was corrected.
The partial operation indication might disappear when the MP tray size
was changed while a cassette was separated. Therefore, this was
corrected.
The dialing accuracy was improved for the on-hook dialing on the pulse
line.
TO-12-030
619861
Imaging failure, letter dropout and garbled letters occurred when
outputting a certain file from Mac. Therefore, this was corrected.
TP-11-216
NP-Z11057
580232
The F248 error might appear when sending print data during the sleep
mode. Therefore, this was corrected.
571077
Hangul fonts in Korean Command Center looked corrupted.
Therefore, the magnification of the browser was changed to 120% for
Korean only.
Scanning might fail with large volume originals if initiated from the PC.
Therefore, this was corrected.
TO-11-051
571588
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
582021
598954
598929
TO-11-048,
KMA-D1107-03
604770
(Revised Issue 1)
Service Bulletin
(Page.3/6)
Ref. No.
2K3-0031 (C082)
<Date>
No. Item
15 Measures against the image
failure when outputting from a
certain CAD software
16 Measures against the F186
error after power-up
17 Measures against the F515
error
October 17, 2012
Content
White streaks image may be output when printing from certain CAD
software. Therefore, this is corrected.
CTL
TP-11-140
NP-Z11037
568349
The F186 error might appear when outputting received FAX data after
power-up. Therefore, this was corrected.
The F515 error might appear when [Start] button was pressed just after
feeding A3 originals to the DP with 4in1 multiple pages per sheet set and
A5 size selection. Therefore, this was corrected.
(The phenomenon above occurs due to the non-conformance depending
on the timing to recognize the original size.)
If [Cancel] button was pressed during image scanning, the machine
might lock up with displaying the message “Cancelling” and the F214
error might appear. Therefore, this was corrected.
The F486 error might appear after image scanning when [Start] button
was pressed to send A3 original in ACS in 600dpi for TIFF with Bleedthrough prevention ON and Top edge on Top original orientation setting.
Therefore, this was corrected.
The mail received from the Exchange Server 2007 might not be able to
be printed. Therefore, this was corrected.
573909
The LF code was ignored and a new line was not started when printing
via network with SMB protocol in a users system. Therefore, this was
corrected.
The operation panel of the main unit might lock up while operating the
Command Center and the F000 error might also appear. Therefore, this
was corrected.
126% of the magnification was indicated on the copy image display with
216 mm x 340 mm original to be output to Ledger size and AMS set while
it is actually 127%. Therefore, this was corrected.
TP-11-109
NP-Z11031
564045
24 Measures against the F040
error
25 Measures against the lock-up
after recovery from the sleep
mode
The F040 error might appear when the machine entered the sleep mode.
Therefore, this was corrected.
The copy display kept displaying the message "Please wait" when setting
B4 size original on the DP after the machine recovered from the sleep
mode. Therefore, this was corrected.
610138
26 Measures against the failure
with the local authentication ON
The login user name appeared at the user name column on the status
display when sending NW-FAX with the local authentication enabled.
Therefore, this was corrected.
The image might drop out when printing a certain file in Landscape via
the KPDL mini driver. Therefore, this was corrected.
610303
610273
The Memory LED might keep blinking after a file was printed from a USB
memory. Therefore, this was corrected.
611767
585750
30 Measures against the failure
with print from the AS-400
No more operation was enabled if cancelling the continuous scan in the
U066 (Table Timing) by pressing the [Cancel] button. Therefore, this was
corrected.
Characters may be replaced with other characters on the print job which
was sent from the AS-400. Therefore, this was corrected.
31 Measures against the lock-up
with a certain file
The machine locked up displaying the message ”Processing” when
printing a certain file. Therefore, this was corrected.
18 Measures against the F214
error when pressing [Cancel]
button
19 Measures against the F486
error
20 Measures against the failure of
printing mail received from the
Exchange Server 2007
21 Measures against the LF error
with a user system
22 Measures against the F000
error during the Command
Center operation
23 Magnification display correction
27 Measures against the image
dropout with a certain file in
Landscape output
28 Measures against the Memory
LED blinking after printing a file
from a USB memory
29 Measures against the failure
with the U066 (Table Timing)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
549334
573148
572846
575080
574788
610461
581209
582971
TP-11-238,
UT-S11-045
582585
TP-11-024,
#1181037
617688
(Revised Issue 1)
Service Bulletin
(Page.4/6)
Ref. No.
2K3-0031 (C082)
<Date>
No. Item
32 Measures against the
IB-50 received data buffer
overflow
33 Measures against the F246
error after changing the IB-50
settings
34 Measures against the F24B
error after installing the IB-50
and starting up the system
35 Measures against the offline
issue when outputting from the
driver after installing the IB-50
36 Measures against the streaks in
the image when outputting from
the PCL mini driver
37 Measures against the error
code appearing at failed SMTP
authentication
38 Measures against the F245
error at on-hook sending in the
FAX display
39 Measures against the
connection failure with the mail
server at power-up
40 Measures against printing
failure at trailing edge
October 17, 2012
Content
The machine might lock up if the IB-50 received data buffer was
overflowing. Therefore, this was corrected.
CTL
601688
The F246 error might appear with the discrepancy in the port and device
after changing the IB-50 settings and restarting the system. Therefore,
this was corrected.
The F24B (ProcessDown) error might appear after installing the IB-50
and starting up the system. Therefore, this was corrected.
619790
The system might become offline when outputting from the driver after
installing the IB-50. Therefore, this was corrected.
619888
Multiple streaks might appear on the image when outputting in the
reduction mode from the PCL mini driver. Therefore, this was corrected.
581714
549010
The error code on the operation panel and the one in the Command
Center were different when SMTP authentication failed. Therefore, this
was corrected.
The F245 error might appear if on-hook transmission was performed
from the FAX display with the branch exchange turned OFF and with the
network administrator authentication ON. Therefore, this was corrected.
The change was made so that the report mail transmission can be retried
if failing in connecting to the mail server after power-off.
TP-11-027,
KMHG-SQ11-0428
When printing a certain file, point, line or dotted line might appear in the
area at the trailing edge (within 1 mm from the edge). Therefore, it was
corrected.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
619784
499939
TC-10-018
479725
(Revised Issue 1)
(Page.5/6)
Service Bulletin
Ref. No.
2K3-0031 (C082)
<Date>
October 17, 2012
Support of the auto rotated manual copy setting
SYSTEM MENU  Copy  Auto Image Rotation Action
- Unrotated Manual Copy
- Apply All
 Default (current setting)
- Follow Image Size
Auto Image Rotation
OFF
Auto Image Rotation Action
-
Rotation Action
No auto image rotation in any case
ON
ON
ON
Unrotated Manual Copy
Apply All
Follow Image Size
No auto image rotation for manual copy only (New)
Auto image rotation in any case
Auto image rotation except custom size if rotated image
fits the paper for manual copy (New)
Support of the offset one page document
SYSTEM MENU -> Common Settings -> Offset One Page Documents
･････ not indicated when no finisher is installed
- Off
- On
 Default
Offset one page document is now switchable while it is not currently supported.
*Offset is not applied to multiple sets consisted of one-page originals.
<Old>
<New>
JOB1
JOB1
JOB2
JOB2
JOB3
JOB3
JOB4
JOB4
JOB5
JOB5
JOB6
JOB6
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
(Page.6/6)
Service Bulletin
Ref. No.
2K3-0031 (C082)
<Date>
(-->)
October 17, 2012
Serial Nos. of the Affected Machines
FS-6030MFP
KDA
1102K32US0
Q6Q2502356
UTAX
1102K33UT0
N6C Next
KDKR
1102K33KR0
N9R Next
KDA (GSA)
1102K32US1
NCX2500101
KDID
1102K33ND0
N942300103
Philcopy
1102K34PH0
NM9 Next
KDA 220V
1102K34US0
N7T Next
KDSG
1102K33SG0
N952400702
KDAU
1102K33AS0
Q6S Next
KDBR
1102K32BR0
N8P Next
KDTH
1102K33TH0
N962300407
CPY
1102K32CS0
N6S2401355
KDHG
1102K33HK0
N93 Next
KDE
1102K33NL0
Q6R2303734
KDCN
1102K33KS0
NDJ2401771
Olivetti
1102K33LV0
NCY Next
KDTW
1102K3TTW0
N9S2600166
KDA
1102L32US0
KDA (GSA)
1102L32US2
KDA 220V
1102L34US0
KDBR
1102L32BR0
CPY
1102L32CS0
KDE
1102L33NL0
Olivetti
1102L33LV0
N682306446
ND2 Next
N7U2300453
N8R Next
N6T2402118
N692314674
ND32301497
RIYAD
1102L33RY0
UTAX
1102L33UT0
KDID
1102L33ND0
KDSG
1102L33SG0
KDTH
1102L33TH0
KDHG
1102L33HK0
KDCN
1102L33KS0
NM32501001
N6B Next
N992300498
N9B2500782
N9D2300822
N972300103
NDL2304949
KDTW
1102L3TTW0
KDKR
1102L33KR0
Philcopy
1102L34PH0
KDAU
1102L33AS0
N9U2500430
N9T2601774
NMB Next
N6A Next
KDA
1102L32US1
Next
KDA 220V
1102L34US1
Next
KDBR
1102L32BR1
Next
CPY
1102L32CS1
Next
KDE
1102L33NL1
Next
UTAX
1102L33UT1
Next
KDID
1102L33ND2
Next
KDSG
1102L33SG1
Next
KDTH
1102L33TH1
Next
KDHG
1102L33HK1
Next
KDCN
1102L33KS1
Next
Philcopy
1102L34PH1
Next
KDAU
1102L33AS1
Next
FS-6025MFP
FS-6025MFP/B
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.1/1)
Service Bulletin
2K3-0032 (C091)
Ref. No.
<Date>
April 9, 2012
Measures against the Cover Abrasion When Opening and
Subject
Closing the DP
FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B,
Model
FS-6030MFP
Topic
The texture density of the cover (No.1 to No.3) was changed from 100% to 20% in order to reduce the cover
abrasion when opening/closing the DP.
No.1
No.2, 3
Texture density reduced
No.
1
2
3
Old Part
No.
New Part
No.
302K304130
2K304130
302K304120
2K304120
302K004120
2K004120
302K304131
2K304131
302K304121
2K304121
302K004121
2K004121
Texture density reduced
Q’ty
Description
Old New
Com patibi lity
Old New
Remarks
COVER ISU LEFT
1
1
O
O
COVER ISU FRONT
1
1
O
O
*1
COVER ISU FRONT
1
1
O
O
*2
*1: FS-6025MFP, FS-6025MFP/B, FS-6030MFP
*2: FS-C8020MFP, FS-C8025MFP
*Please use the new parts for the new models.
KDC’s Classification
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
Please replace the cover with the new type one (No.1 to 3) when it is abraded.
Serial Nos. of the Affected Machines: After using up the old stock
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
Service Bulletin
(Page.1/2)
2K3-0033 (C094)
Ref. No.
<Date>
July 12, 2012
Subject DVD-ROM Upgrade (VER.2.0) --- KDE Version
Model
FS-6030MFP, FS-6025MFP, FS6025MFP/B
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The accurate serial numbers were added.
Topic
The DVD-ROM (Product Library) for KDE was upgraded to the equivalent to the KM version VER.2.0.
Reference [Content of changes in the KM version VER.2.0]
No. Item
Details
1
Change from CD-ROM- to
DVD-ROM
2
KX Driver upgrade
3
5.2.1327d
Deletion of the XPS-mini driver The XPS-mini driver was deleted since it is no more supported.
4
Upgrade of the KPDL minidriver
8.4 [08-01-2011]
5 Mac PPD upgrade
10.5 and higher 8.4 [08-01-2011]
10.4 and lower 8.4 [08-01-2011]
6
7
8
9
Two kinds of the CD-ROM are currently used depending on the destination.
They were incorporated in a DVD for common use.
CD-ROM VER.1.4 DVD VER.2.0
The KX Driver was upgraded to the latest version.
CTL
--
---
- When Finisher (Face Down) is selected as the device option, rotation/sort 517363
517413
is now disabled same as in the KX driver.
- When rotated sort is selected, Staple and Offset are now disabled.
518883
-The following changes were made for the operability like the KX Driver.
Main changes)
- Implementation of the job settings function
- Implementation of the job accounting function
- Implementation of the Cover mode/Transparency interleave/Page insert
functions
- Implementation of the watermark function
- Implementation of the user Login function, etc.
When installing in Portuguese, installation might rarely fails. Therefore,
-this was corrected.
TWAIN
1.8.1928
KM-Net for Direct Printing
2.4.1314
KM-Net Viewer upgrade
- Printer driver installation in the PC on the network is now supported.
5.3.1922c - The MFP supporting HyPAS application can be managed.
(Installation/Uninstallation is now enabled.)
File Management Utility
The File Management Utility was newly implemented.
2.0.0729
Revision of the Operation
a. The descriptions for CD-ROM were changed to the one for DVD.
Guide
b. The article of [Loading Paper] was deleted from the Quick Setup Wizard.
(The change of the CD-ROM in the previous version was reflected.)
c. The File Management Utility Operation Guide was implemented.
KYOCERA DOCUMENT SOLUTIONS Europe
Technical Customer Service Division (TCSD)
--
---
(Revised Issue 1)
Service Bulletin
KMC’s Classification
Entire Stock Rework
In-Field modification by case
Field Measure: No particular problem is expected.
Serial Nos. of the Affected Machines: (-->)
FS-6030MFP
FS-6025MFP/B
KDE
KDE
1102K33NL0
1102L33NL1
Next production
Next production
(Not affected until Q6R2403802) (Not affected until N771400590)
(Page.2/2)
2K3-0033 (C094)
Ref. No.
<Date>
July 12, 2012
In-Field modification at next visit
No modification necessary
FS-6025MFP
KDE
RYAD
1102L33NL0
1102L33RY0
N692414879
NM32501001
KYOCERA DOCUMENT SOLUTIONS Europe
Technical Customer Service Division (TCSD)
(Page.1/6)
Service Bulletin
Ref. No.
2K3-0034 (C113)
<Date>
Subject
Model
May 18, 2012
Measures against Faulty Detection of Cassette Paper Level
(Faulty Detection of Paper Empty)
FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B,
FS-6030MFP, FS-6525MFP, FS-6530MFP, PF-470, PF-471,
l:
(TASKalfa 2550ci, PF-790)*
Installation target models of PF-470/PF-471:
PF-790:
*TASKalfa 2550ci and PF-790: Changed for common use of the part
FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP,
FS-C8025MFP, FS-6525MFP, FS-6530MFP
TASKalfa 2550ci)
Topic
The cassette lift plate might be deformed by deterioration and accordingly the paper position might be lowered if the
conditions below are met (especially for the main unit cassette). Then, the remaining paper might not reach the
remaining paper detection actuator, which caused faulty detection of paper empty. Therefore, the following changes
were made. Since some attention is required when replacing the parts, please refer to [Field Measures] below.
Conditions
- The cassette heater is always ON (influence of heat).
- A large stack of maximum size paper is loaded for a prolonged time (influence of roads)s
Content of changes
No.
Details
Affected Models
The material of the lift plate was changed for heat
1 resistance. (No.5,No.7)
All models
Lift plate
(PC+ABS  PC) (*1)
change
The lift plate was newly set up as service part
2
Except TASKalfa 2550ci, PF-790
(No.5) due to the change 1) above.
The shape of the actuator (No.8) was changed due
to the change 1) above.
FS-6025MFP, FS-6025MFP/B, FS-6030MFP,
Actuator
3 (The new type lift plate is heat-resistant, but less FS-6525MFP, FS-6530MFP,
change
rigid. It may bend and fail to detect paper full. PF-470, PF-471, PF-790
Therefore, it was changed as above.) (*2)
(*1) This phenomenon does not occur on the TASKalfa 2550ci and PF-790 since the metal plate under the lift plate has
drawing compound. However, the change was also applied for common use of the part.
(*2) The actuator was not changed for the FS-C8020MFP, FS-C8025MFP and TASKalfa 2550ci since the shape of the actuator
and mechanical structure are different.
<Cassette>
<Cross section>
Actuator (No.8)
Actuator
Lift plate
Lift plate
(No.5, No.7)
The lift plate deforms and the remaining
paper sensing range for [Low] may be
shifted which causes misdetection of
[Empty]
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.2/6)
Service Bulletin
Ref. No.
2K3-0034 (C113)
<Date>
KDC’s Classification
Entire Stock Rework
In-Field modification by case
May 18, 2012
In-Field modification at next visit
No modification necessary
Field Measure:
(1) FS-6025MFP, FS-6025MFP/B, PF-470, PF-471, FS-6525MFP, FS-6530MFP
Replace the lift plate (No.5, No.7) and actuator (No.8) with the new ones at the same time when the
phenomenon described above arises.
(2) FS-C8020MFP, FS-C8025MFP
Replace the lift plate (No.5) with the new one when the phenomenon described above arises.
*Please refer to the page 4 and after for the procedures how to replace the lift plate and the actuator.
(3) PF-790
Use a set of the old types or the new types when replacing the parts.
(4) TASKalfa 2550ci No particular problem is expected.
Serial Nos. of the Affected Machines: Please refer to the page 6.
No.
1
2
3
4
5
6
7
Old Part
No.
New Part
No.
302K393172
2K393172
302K39K172
2K39K172
303NN93012
3NN93012
303NN9K012
3NN9K012
302K393173
2K393173
302K39K173
2K39K173
303NN93013
3NN93013
303NN9K013
3NN9K013
302K309021
2K309021
---------302MV93100
302MV931
302MV09020
2MV09020
302MV93101
2MV93101
302MV09021
2MV09021
Q’ty
Description
Old New
Remarks
*1
Except KDKR
*1
For KMKR
PF-471
(2nd cassette)
PF-471 (2nd cassette)
For KDKR
CT-475
1
1
X
O
CT-475(KR)
1
1
X
O
CT-476
1
1
X
O
CT-476(KR)
1
1
X
O
+ BASE CASSETTE
-
(*2)
-
X
Registered as service part
this time
CT-8315
2
2
O
O
TASKalfa 2550ci,
PF-790
+ BASE CASSETTE
2
2
(*3)
O
(*4)
X
X
302K302810
302K302811
ACTUATOR PAPER EMPTY
(*4)
2K302810
2K302811
“+” at the beginning of the part name indicates that it is a component part.
8
Com patibi lity
Old New
*4
*1: FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6525MFP, FS-6530MFP,
PF-470, PF-471(1st cassette)
*2: PF-471Qty. 2 pcs; Other models (models in *1 above)Qty.1 pc.
*3: The PF-790 does not have compatibility with the ACTUATOR PAPER EMPTY (No.8). Therefore, please use a set of the old
type parts or the new type parts.
The actuator of the TASKalfa 2550ci is for exclusive use, and either the old or new type may be used.
*4: FS-6025MFP, FS-6025MFP/B, FS-6030MFP (Qty.1 pc.)
PF-470 (1 pc.)
PF-471 (2 pcs.)
PF-790 (2 pcs.)
*The lift plate (No.5, No.7) and the actuator (No.8) are physically compatible between the old and new types.
However, the following must be concerned in mixed use.
Lift Plate
Old
New
Actuator
New
Old
Failure to occur
[Empty] is detected although paper is still remaining.
The lift plate might be bent and fail to detect paper full.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.3/6)
Service Bulletin
Ref. No.
2K3-0034 (C113)
<Date>
May 18, 2012
[Details of phenomenon]
Actuator
Sensor 2
Sensor 1
<Remaining paper level detail>
Empty
Low
Normal
High-Full
Sensor 2
Sensor 1
Actuator
The old type lift plate deforms and the paper position
is lowered so that the actuator cannot reach the
sensor 1 and [Empty] is mistakenly detected.
 The material of the lift plate was changed.
[Changes of the lift plate (No.5, No.7)]
The initial bend of the lift plate increases in use of the
new type one. The actuator might fail to reach [HighFull] range and mistakenly detect [Normal].
 The shape of the actuator was changed.
[Change of the actuator (No.8)]
Emboss applied
in the new type
Cut by 2mm
(Cross section)
Material, material indication
(Old) >PC+ABS FR(40)< FR-3006HF
↓
(New) >PC< LV-2225Y
Lower side is cut by 2 mm to
widen [Full] detection range.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.4/6)
Service Bulletin
Ref. No.
2K3-0034 (C113)
<Date>
[Procedures how to replace the lift plate]
No.
Procedure
May 18, 2012
Details
A
1
B
Take out the cassette from the machine.
Lift plate
Machine front side
Hook
Remove the side A of the lift plate
as indicated in the procedure 1.
2
Bend and lift up the lift plate while pushing
the hook of the cassette frame.
Lift plate
Remove the side B of the lift plate
as indicated in the procedure 1.
3
Lift plate
Unlatch the lift plate from the hook of the
cassette frame while pushing it to the
direction of the red arrow.
Hook
C
Lift up the lift plate and remove it from C on
the cassette frame.
4
Assemble the new type lift plate (No5,
No.7) in the reverse manner of
disassembly.
C
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.5/6)
Service Bulletin
Ref. No.
2K3-0034 (C113)
<Date>
[Procedures how to replace the actuator]
No.
Procedure
May 18, 2012
Details
D
E
1
Unlatch the hook (D) of the actuator from
the latch and unlatch the cross shape
emboss (E) while pulling it toward the
machine front side (to the direction of the
red arrow).
Machine
rear side
(Viewed from the machine rear side)
E
Machine
front side
D
Machine
rear side
Fit the hook (D) of the new type actuator
(No.8) halfway.
2
Fit the cross shape emboss (E) and fit the
hook (D) to the end.
Latch for the hook (D)
Latch for the cross shape emboss (E)
Machine
rear side
Actuator
3
Check if the actuator normally functions.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.6/6)
Service Bulletin
Ref. No.
2K3-0034 (C113)
<Date>
Serial Nos. of the Affected Machines
FS-6025MFP
KDCN
1102L33KS0
NDL2506249
TASKalfa 2550ci
UTAX/TA
1102MV3UT0
NZC2500437
FS-6530MFP
KDA120V
KDAS
KDE
UTAX/TA
1102MW2US0
1102MW3AS0
1102MW3NL0
1102MW3UT0
NWV2500066
NWW2500001 NWX2500215
L2F2500001
FS-6525MFP
KDA120V
KDAS
KDE
UTAX/TA
1102MX2US0
1102MX3AS0
1102MX3NL0
1102MX3UT0
NWZ2500111
NX22500001
NX42500569
L2G2500001
PF-470
KDA120V
KDE
1203NP2US0
1203NP3NL0
Q792509305
Q7A2422735
Other models/destinations: From the next production
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
May 18, 2012
(Page.1/2)
Service Bulletin
Ref. No.
2K3-0035 (C199)
<Date>
Subject
Model
July 19, 2012
Upgrade of the Firmware for the Enhancement Units
(ENHANCE Pack Ver. V1.1)
FS-6525MFP_FS-6530MFP_v.02.00.0020_(2012-05-21)
FS-6025MFP_FS-6030MFP_v05.00.0030_(2012-04-12)
FS-C8020MFP_FS-C8025MFP_v05.00.0020_(2012-03-05)
PF-470, DF-470, AK-470, FAX System (U)
(Installation target models) Common models with PF-470, DF-470, AK-470 and FAX System (U)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B,
FS-C8025MFP, FS-C8020MFP, FS-6530MFP, FS-6525MFP
Topic
The firmware for the enhancement units was upgraded as follows.
Content of Changes
No. Item
1 Measures against the
J6423 jam
2
3
Details
When paper in the cassette became empty at the state that 30 or more sheets of
A4R paper remaining for stapling process at the front side in the processing tray,
the paper bundle was not ejected and the paper jam (J6423) might occur even if
J6423: DF eject paper
the job was cancelled. Therefore, this was corrected.
sensor remaining jam
- Affected models: FS-C8025MFP, FS-C8020MFP
- J6423 occurs due to this cause only when A4R paper is used.
The line might not be cut off during dialing when pressing the on-hook key on the
Measures against the
failure when picking up a operation panel after dialing by the dial pulse setting even if a handset (on-hook)
was reseated after picking up the handset (off-hook).
handset during dial
- The line is cut off by pressing the on-hook key on the operation panel or by
picking up and reseating the handset.
- The dial is not correctly sent and becomes busy in the state described above
(in case of picking up the handset). So, please try again.
- Transmission error might appear during the remote diagnostics (Memory Dump
Measures against the
request) in the case of the specific data size. Therefore, this was corrected.
transmission error
- The F14D error might appear if printing document from the poling box or the F
during the remote
code box during the remote diagnostics (Memory Dump request). Therefore,
diagnostics
this was corrected.
Type ENHANCE
Program No.
ENHANCE Pack Ver.
2K3EN_V1.1
Ver.
MEMO
DF-470
FAX
638226
FAX
638218
Remarks
PF-470
3NN_9000.001.018
001.018
DF-470
5JS_9200.003.002
003.002
AK-470
3NS_9B00.001.018
001.018
FAX System(U)
5JR_5500.B05.002
B05.002
Except KDCN
New Upgrade
FAX System(U)
5JR_5600.Z05.002
Z05.002
For KDCN
New Upgrade
ES_SKIP.ON
----------
ESPECIAL
New Upgrade
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.2/2)
Service Bulletin
Ref. No.
2K3-0035 (C199)
<Date>
July 19, 2012
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the phenomenon described above occurs.
KDC’s Classification
Serial Nos. of the Affected Machines: DF-470 : Please refer to the table below.
FAX System (U): Planned from the August 2012* production
* The above is the plan at the present moment. Please note that this information is subject to change.
Serial Nos. of the Ver.003.002
DF-470
Others
1205JS0UN0
N6H1301829
KDKR
1205JS3KR0
N9X1200002
KDCN
1205JS3KS0
NGN1300011
UTAX/TA
1205JS3UT0
N921300541
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
Olivetti
1205JS3LV0
NG31300016
(Revised Issue 1)
(Page.1/3)
Service Bulletin
Ref. No.
2K3-0036 (C210)
<Date>
August 22, 2012
Firmware Upgrade (Upgrade Pack Ver. V6.00)
Subject
FS-6025MFP_FS-6030MFP_v06.00.0010_(2012-07-04)
FS-C8020MFP_FS-C8025MFP_v06.00.0010_(2012-07-04)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
l:
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> Translation was corrected.
Topic
The firmware was upgraded as follows.
Content of Changes
1. Measures against the F356 error
2. Handling of the setting [Send and Forward]
3. Measures against the F515 error
4. Measures against the margin operation failure
5. Measures against the F248 error when using the web driver
6. Correction to German translation
7. Measures against the F124 error when scanning
8. Change of the initial setting of U248 [Setting service status page] for UTAX/TA only
9. Change of the elapse time to enter the drum refresh mode
10. Display change of the black line cleaning guidance
11. Measures against the C1030 service call error [PF lift motor 2 error]
<For more details, please refer to next pages.>
Type
Program No.
VER.
Upgrade Pack Ver.
2K3_V6.00E
6.00
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
DP
FAX BOOT/APL
FAX BOOT/APL
ESPECIAL
2K3_2F00.005.020
->2K3_2F00.006.004
2K3_7000.005.016
2K3_1000.008.012
2K3_81BR.001.012
2K3_81KR.001.010
2K3_81CN.001.011
2K3_81TW.001.009
2K3_1E00.001.010
3M8_9500.005.001
<Deleted from the pack
for the main machine>
<Deleted from the pack
for the main machine>
ES_SKIP.ON
Remarks
New upgrade
006.004
005.016
008.012
001.012
001.010
001.011
001.009
001.010
005.001
New upgrade
For KDKR
For KDCN
For KDTW
*1
*1
*1
New upgrade
Refer to the enhance pack.
*2
New upgrade
Refer to the enhance pack.
*2
New upgrade
----------
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the
latest version at the same time.
*1: This firmware is not included in the upgrade pack. Please individually download it at the download center.
*2: The upgrade pack for the enhancement unit has been informed by the service bulletin SB-2K3-0035-C199 which is the
latest one as of August 8, 2012. However, please check the latest service bulletin since the upgrade pack version may be
upgraded again. (It will be informed per as 2K3-****.)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
Service Bulletin
(Page.2/3)
Ref. No.
2K3-0036 (C210)
<Date>
August 22, 2012
KDC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: From the July 2012 production
Content of Changes
No. Item
MAIN firmware ver.005.020
Change at production line
1
2
3
4
5
6
7
8
Details
The command for checking the board was changed in order to improve the
productivity.
MAIN firmware ver.006.004
Measures against the F356
error
CTL
639435
The F356 system error might appear after completing transmission of network 634157
fax with simultaneous print function from the network user. Therefore, this was
corrected.
624974
The destination of [Send and Forward] might be indicated on the status of
Handling of the setting [Send
662105
transmission
job
when
[Send
and
Forward]
was
set.
Therefore,
this
was
and forward]
corrected so that they will not be indicated.
589400
Measures against the F515
The F515 system error might appear if the start key was pressed
error
immediately after setting the A3 size original on the DP when the combine 4
in 1 and A5 size paper were selected. Therefore, this was corrected.
(This error appears when misalignment occurs depending on the detection
timing of original size.)
Measures against the "Margin" "Margin" in copy function did not function if "Auto Image Rotation" was set to TO-11-092
616408
operation failure
"OFF". Therefore, this was corrected.
TP-11-040
The F248 error might appear when performing a print job after setting the
Measures against the F248
KMAmachine
not
by
the
auto
recognition
of
the
installing
model,
but
by
inputting
error when using the web
CID472368
the IP address using the web driver (UPD: Universal Printing Driver).
driver
Therefore, this was corrected.
TO-12-046
Correction to German
The following strings in German were corrected.
TA-S12-018
translation
- (Wrong) "Install"
--> (Correct) "Installiert"
- (Wrong) "Keine Anwort"
--> (Correct) "Keine Antwort"
TO-12-036
- (Wrong) "Universalzuführ"
--> (Correct) "Universalzufuhr"
640194
- (Wrong) "Prüfen"
--> (Correct) "Qualität"
640170
- (Wrong) "Druckvorgang läuft" --> (Correct) "Drucken"
595198
The F124 system error might appear during original scanning if pressing the
Measures against the F124
593457
start key from the sending screen after calling up the function from the
error when scanning
registered program. Therefore, this was corrected.
661227
Change of the initial setting in The initial setting of the maintenance mode U285 was changed from “OFF”
to
“ON”
which
had
been
done
only
for
TA/UTAX.
The
print
coverage
will
be
the U285 [Setting service
indicated on the service status page by setting U285 ON.
status page] for TA/UTAX only
Engine firmware
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
Service Bulletin
(Page.3/3)
Ref. No.
2K3-0036 (C210)
<Date>
No. Item
9 Change of the elapse time to
enter the drum refresh mode
10 Display change of the black
line cleaning guidance
11 Measures against the C1030
service call error [PF lift motor
2 error] (for the optional paper
feeder only)
DP firmware
12 Support for the new models
August 22, 2012
Details
The elapse time to enter the drum refresh mode after last printing job was
changed as follows.
1. The elapse time when returning from the sleep mode was changed from
the fixed 60 minutes to the time depending on the temperature/humidity
conditions.
(This change will be applied only when [Short] or [Standard] is selected in
the auto drum refresh mode. The fixed 60 minutes remains unchanged
when [Long] is selected.)
2. The elapse time to enter the drum refresh mode when recovering from the
power save mode was changed to 90 minutes.
The change was made so that the black line cleaning guidance will be
displayed whenever black line is detected even if the black line reduction
mode is ON.
Although the service call error shall be normally displayed if the cassette lift
error was detected five times continuously, it was displayed after the
cassette lift error was detected five times in total. Therefore, this was
corrected.
The upgraded firmware to support the FS-6530MFP and FS-6525MFP will be
used for these models as rollout.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
CTL
587146
589325
595245
589230
(Revised Issue 2)
(Page.1/4)
Service Bulletin
Ref. No.
2K3-0036 (C210)
<Date>
October 31, 2012
Firmware Upgrade (Upgrade Pack Ver. V6.00)
Subject
FS-6025MFP_FS-6030MFP_v06.00.0010_(2012-07-04)
FS-C8020MFP_FS-C8025MFP_v06.00.0010_(2012-07-04)
Model
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
This time, the description with (-->) was revised from the previous information.
<Number of changes: 5>
(Page 1) Ver. 2K3_2F00.005.017 was added.
(Page 2) The contents regarding Ver.2K3_2F00.005.017 were added.
(Page3) The accurate serial numbers were added.
KDC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: (-->) Please refer to the page 3.
Topic
The firmware was upgraded as follows.
Content of Changes
1. Measures against the F356 error
2. Handling of the setting [Send and Forward]
3. Measures against the F515 error
4. Measures against the margin operation failure
5. Measures against the F248 error when using the web driver
6. Correction to German translation
7. Measures against the F124 error when scanning
8. Change of the initial setting of U248 [Setting service status page] for UTAX/TA only
9. Change of the elapse time to enter the drum refresh mode
10. Display change of the black line cleaning guidance
11. Measures against the C1030 service call error [PF lift motor 2 error]
<For more details, please refer to next pages.>
KYOCERA Document Solutions Europe
Technical Customer Service Division (TC SD)
l:
(Revised Issue 2)
(Page.2/4)
Service Bulletin
Ref. No.
2K3-0036 (C210)
<Date>
Type
Program No.
Ver.
Upgrade Pack Ver.
2K3_V6.00E
6.00
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
DP
FAX BOOT/APL
FAX BOOT/APL
ESPECIAL
(-->) 2K3_2F00.005.017
->2K3_2F00.005.020
->2K3_2F00.006.004
2K3_7000.005.016
2K3_1000.008.012
2K3_81BR.001.012
2K3_81KR.001.010
2K3_81CN.001.011
2K3_81TW.001.009
2K3_1E00.001.010
3M8_9500.005.001
<Deleted from the pack
for the main machine>
<Deleted from the pack
for the main machine>
ES_SKIP.ON
Remarks
New upgrade
006.004
005.016
008.012
001.012
001.010
001.011
001.009
001.010
005.001
October 31, 2012
New upgrade
For KDKR
For KDCN
For KDTW
*1
*1
*1
New upgrade
Refer to the enhance pack.
*2
New upgrade
Refer to the enhance pack.
*2
New upgrade
----------
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the
latest version at the same time.
*1: This firmware is not included in the upgrade pack. Please individually download it at the download center.
*2: The upgrade pack for the enhancement unit has been informed by the service bulletin SB-2K3-0035-C199 which is the
latest one as of August 8, 2012. However, please check the latest service bulletin since the upgrade pack version may be
upgraded again. (It will be informed per as 2K3-****.)
Content of Changes
No. Item
(-->) MAIN firmware ver.005.017
(-->) Change at production line
MAIN firmware ver.005.020
Change at production line
1
2
3
4
5
Content
CTL
The change was made so that the problems can be recorded at the
production line for investigation.
The command for checking the board was changed in order to improve the
productivity.
MAIN firmware ver.006.004
Measures against the F356
error
The F356 system error might appear after completing transmission of network
fax with simultaneous print function from the network user. Therefore, this was
corrected.
The destination of [Send and Forward] might be indicated on the status of
Handling of the setting [Send
transmission job when [Send and Forward] was set. Therefore, this was
and forward]
corrected so that they will not be indicated.
Measures against the F515
The F515 system error might appear if the start key was pressed
error
immediately after setting the A3 size original on the DP when the combine 4
in 1 and A5 size paper were selected. Therefore, this was corrected.
(This error appears when misalignment occurs depending on the detection
timing of original size.)
Measures against the "Margin" "Margin" in copy function did not function if "Auto Image Rotation" was set to
operation failure
"OFF". Therefore, this was corrected.
The F248 error might appear when performing a print job after setting the
Measures against the F248
machine not by the auto recognition of the installing model, but by inputting
error when using the web
the IP address using the web driver (UPD: Universal Printing Driver).
driver
Therefore, this was corrected.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TC SD)
639435
634157
624974
662105
589400
TO-11-092
616408
TP-11-040
KMACID472368
(Revised Issue 2)
(Page.3/4)
Service Bulletin
Ref. No.
2K3-0036 (C210)
<Date>
No. Item
6 Correction to German
translation
7
Measures against the F124
error when scanning
8
Change of the initial setting in
the U285 [Setting service
status page] for TA/UTAX only
9
Engine firmware
Change of the elapse time to
enter the drum refresh mode
10 Display change of the black
line cleaning guidance
11 Measures against the C1030
service call error [PF lift motor
2 error] (for the optional paper
feeder only)
DP firmware
12 Support for the new models
(-->)
October 31, 2012
Content
The following strings in German were corrected.
- (Wrong) "Install"
--> (Correct) "Installiert"
- (Wrong) "Keine Anwort"
--> (Correct) "Keine Antwort"
- (Wrong) "Universalzuführ"
--> (Correct) "Universalzufuhr"
- (Wrong) "Prüfen"
--> (Correct) "Qualität"
- (Wrong) "Druckvorgang läuft" --> (Correct) "Drucken"
The F124 system error might appear during original scanning if pressing the
start key from the sending screen after calling up the function from the
registered program. Therefore, this was corrected.
The initial setting of the maintenance mode U285 was changed from “OFF”
to “ON” which had been done only for TA/UTAX. The print coverage will be
indicated on the service status page by setting U285 ON.
The elapse time to enter the drum refresh mode after last printing job was
changed as follows.
1. The elapse time when returning from the sleep mode was changed from
the fixed 60 minutes to the time depending on the temperature/humidity
conditions.
(This change will be applied only when [Short] or [Standard] is selected in
the auto drum refresh mode. The fixed 60 minutes remains unchanged
when [Long] is selected.)
2. The elapse time to enter the drum refresh mode when recovering from the
power save mode was changed to 90 minutes.
The change was made so that the black line cleaning guidance will be
displayed whenever black line is detected even if the black line reduction
mode is ON.
Although the service call error shall be normally displayed if the cassette lift
error was detected five times continuously, it was displayed after the
cassette lift error was detected five times in total. Therefore, this was
corrected.
The upgraded firmware to support the FS-6530MFP and FS-6525MFP will be
used for these models as rollout.
Serial Nos. of the Affected Machines
<MAIN Ver.005.017>
FS-6030MFP
KDCN
Other
1102K33KS0
NDJ2401771~
Will be supported by the
next or later version
FS-6025MFP
KDSG
KDID
KDCN
KDTW
RIYAD
1102L33SG0
1102L33ND0
1102L33KS0
1102L3TTW0
1102L33RY0
N9B2500782~
N992400529~
NDL2406004~
N9U2500430~
NM32501001~
FS-6025MFP/B: Not applicable (Will be supported by the next version or later.)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TC SD)
Other
Will be supported by the
next version or later.
CTL
TO-12-046
TA-S12-018
TO-12-036
640194
640170
595198
593457
661227
587146
589325
595245
589230
(Revised Issue 2)
(Page.4/4)
Service Bulletin
Ref. No.
2K3-0036 (C210)
<Date>
October 31, 2012
<MAIN Ver.005.020>
FS-6030MFP
KDCN
KDTW
Other
1102K33KS0
1102K3TTW0
NDJ2602021~
N9S2600166~
Will be supported by the
next version or later
KDJ
1102L39JP0
KDID
1102L33ND0
KDSG
1102L33SG0
KDTW
1102L3TTW0
KDCN
1102L33KS0
KDKR
1102L33KR0
RIYAD
1102L33RY0
N672608465~
N992600554~
N9B2600852~
N9U2600438
~
NDL2607349~
N9T2601774~
NM32602597~
FS-6025MFP
Other
Will be supported by the next
version or later
FS-6025MFP/B: Not applicable (Will be supported by the next version or later.)
<MAIN Ver.006.004/ENGINE Ver.008.012>
FS-6030MFP
KDCN
Other
1102K33KS0
NDJ2702413
Next
FS-6025MFP
KDSG
KDCN
1102L33SG0
1102L33KS0
N9B2701078
NDL2708149
Other
Next
FS-6025MFP/B: Not applicable (Will be applied from the next production.)
<DP FW Ver.005.001>
FS-6030MFP
KDTW
KDCN
1102K3TTW0
1102K33KS0
N9S2600166
NDJ2602021
FS-6025MFP
RIYAD
KDID
KDSG
KDCN
1102L33RY0
1102L33ND0
1102L33SG0
1102L33KS0
NM32502251
N992600554
N9B2600852
NDL2607349
KDTW
1102L3TTW
0
N9U2600438
KDKR
1102L33KR0
N9T2601774
(Other specs. is not applicable. Will be applied from the next production.)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TC SD)
(Page.1/6)
Service Bulletin
Ref. No.
2K3-0037 (C234)
<Date> September 7, 2012
Measure against the Developer Unit Detection Failure
(Measure against the Erroneous Display of “The developing
Subject
unit is not installed” or the Deformed Connector Terminal at
the Developer Unit)
FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-6525MFP,
Model
l:
FS-6530MFP
Topic
The detection PWB for the developer unit may be slightly slanted in counterclockwise direction depending on
structural variation since there is backlash between the detection PWB and its holder in the main unit.
If trying to install the developer unit to the main unit under this condition, the message “The developing unit is not
installed” may not disappear, or the connector terminal on the developer unit’s rear side may be deformed due to
the contact with the connector holder on the detection PWB.
Field Measures
Please correct the angle of the detection PWB in the main unit and the deformed connector terminal on the
developing unit side by following the procedures described on the next pages.
Content of Changes (For more details, please refer to the page 3.)
(Temporary measures) - The detection PWB in the holder is attached while aligning it rightwards.
- It is checked at factory if the main unit can detect the detection PWB for the developer unit.
(Permanent measure) - The rib was added to the holder to attach the detection PWB in order to prevent the
detection PWB from slanting counterclockwise.
(Machine inner side)
NG condition
<Connector on the developer unit rear side>
(View from the main unit inner side)
The connector terminal at the
developing unit may be
deformed by contact with the
connector on the detection
PWB attached while being
slanted when installing the
developer unit.
OK condition
Detection PWB
Detection PWB slants
counterclockwise.
Holder
(Not individually supplied to the field)
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.2/6)
Service Bulletin
Ref. No.
2K3-0037 (C234)
<Date> September 7, 2012
KMC’s Classification
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measures:
When the phenomenon described above occurs, please 1) correct the tilt of the detection PWB, and 2) check
the condition of the connector terminal at the developer unit by following the procedures described below.
Additionally, if the connector terminal is deformed, please correct it.
(Please make sure to wear earth strap when performing the correction above.)
Serial Nos. of the Affected Machines: Please refer to the pages 4 to 6.
[Field Measures] * Please make sure to wear earth strap when performing the procedures 2 and 3.
No. Procedure
Details
1. Open the right cover 1 and the front cover.
2. Release the lock lever and then remove the waste
toner box.
3. Release the toner container lever (blue) and then
remove the toner container.
* Please refer to the Service Manual for each
4. Release the lock lever (x2) (yellow) and open the
1
procedure to remove the parts.
developing cover.
5. Release the lock lever (yellow) and then remove
the developer unit.
6. Release the lock lever (yellow) and then remove
the drum unit.
(Machine inner side)
Correct the angle of the slanted detection PWB on
the machine inner side.
(Please make sure to wear earth strap.)
2
Align the connector of the detection PWB rightwards
by hand inserting from the opening in front of the
main unit in order to uniform the gap (X) between the
holder opening and the connector.
(NG figure to the right shows the state that the upper
gap (X) is narrowed and the lower gap (X) is wider.
That means that the detection PWB is slanted
counterclockwise.)
Detection PWB
(Connector of the detection PWB)
Opening of the holder
NG
OK
Narrow
Wide
Connector on the
detection PWB
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
X (Uniform the gap.)
(Page.3/6)
Service Bulletin
Ref. No.
2K3-0037 (C234)
<Date> September 7, 2012
Developing
unit rear
side
3
4
5
Check the connector terminal on the developing unit
rear side.
If it is deformed, correct its deformation by a tool
such as needle nose pliers.
(Please make sure to wear earth strap.)
NG
OK
Check if the connector terminal on the developing
unit rear side is not deformed after the developer unit
was reinstalled to the main unit.
Reassemble the removed parts in the reverse order
of disassembly.
Detailed Content of Changes
(Temporary measures) - The detection PWB in the holder is attached while aligning it rightwards.
- It is checked at factory if the main unit can detect the detection PWB for the developer unit.
(Backside of the left figure)
Holder
(Not individually supplied)
The detection PWB is
horizontally movable
since it is fixed not by
screw but the claws of
the holder.
Detection PWB
(302K39409_)
Put rightwards
(Permanent measure) - The rib was added to the holder to attach the detection PWB in order to prevent the
detection PWB from slanting counterclockwise.
(New holder)
Rib
added
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.4/6)
Service Bulletin
Ref. No.
2K3-0037 (C234)
<Date> September 7, 2012
Serial Nos. of the Affected Machines
(Temporary measures)
FS-6030MFP
KDJ
1102K39JP0
Q6P Next
UTAX
1102K33UT0
N6C Next
KDTW
1102K3TTW0
N9S Next
KDA
1102K32US0
Q6Q Next
KDAU
1102K33AS0
Q6S Next
KDKR
1102K33KR0
N9R Next
CPY
1102K32CS0
N6S Next
KDHG
1102K33HK0
N93 Next
Philcopy
1102K34PH0
NM9 Next
KDA 220V
1102K34US0
N7T Next
KDSG
1102K33SG0
N95 Next
KDBR
1102K32BR0
N8P Next
KDTH
1102K33TH0
N96 Next
KDE
1102K33NL0
Q6R Next
KDID
1102K33ND0
N94 Next
Olivetti
1102K33LV0
NCY Next
KDCN
1102K33KS0
NDJ2802615
KDA
1102L32US0
N68 Next
RYAD
1102L33RY0
NM3 Next
KDCN
1102L33KS0
NDL2809680
CPY
1102L32CS0
N6T Next
UTAX
1102L33UT0
N6B Next
KDTW
1102L3TTW0
N9U Next
KDA (GSA)
1102L32US2
ND2 Next
KDAU
1102L33AS0
N6A Next
KDKR
1102L33KR0
N9T2802095
KDA 220V
1102L34US0
N7U Next
KDHG
1102L33HK0
N97 Next
Philcopy
1102L34PH0
NMB Next
KDBR
1102L32BR0
N8R Next
KDSG
1102L33SG0
N9B Next
KDE
1102L33NL0
N69 Next
KDTH
1102L33TH0
N9D Next
KDA
1102L32US1
N75 Next
KDHG
1102L33HK1
N98 Next
CPY
1102L32CS1
N7V Next
KDSG
1102L33SG1
N9C Next
KDA 220V
1102L34US1
N7W Next
KDTH
1102L33TH1
N9E Next
KDBR
1102L32BR1
N8S Next
KDID
1102L33ND2
N9A Next
KDE
1102L33NL1
N77 Next
KDCN
1102L33KS1
NG9 Next
UTAX
1102L33UT1
N78 Next
Philcopy
1102L34PH1
NMC Next
KDA
1102MW2US0
NWV2800678
Olivetti
1102MW3LV0
L44 Next
KDTW
1102MWTTW0
L2U Next
KDA (GSA)
1102MW2US1
L4S Next
RYAD
1102MW3RY0
L7A Next
KDKR
1102MW3KR0
L2P Next
CPY
1102MW2CS0
NXT Next
UTAX
1102MW3UT0
L2F2800295
Philcopy
1102MW4PH0
L4B Next
KDA 220VI
1102MW4US0
NXG2800037
KDSG
1102MW3SG0
L2S Next
KDBR
1102MW2BR0
NXL Next
KDTH
1102MW3TH0
L2T Next
KDAU
1102MW3AS0
NWW2800061
KDID
1102MW3ND0
L2R2800031
FS-6025MFP
KDJ
1102L39JP0
N67 Next
Olivetti
1102L33LV0
ND3 Next
KDID
1102L33ND0
N99 Next
FS-6025MFP/B
KDJ
1102L39JP1
N79 Next
KDAU
1102L33AS1
N76 Next
FS-6530MFP
KDJ
1102MW9JP0
NWY2800164
KDE
1102MW3NL0
NWX2801082
KDCN
1102MW3KS0
L2Q2800001
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.5/6)
Service Bulletin
Ref. No.
2K3-0037 (C234)
<Date> September 7, 2012
FS-6525MFP
KDJ
1102MX9JP0
NX62802156
KDE
1102MX3NL0
NX42803284
KDCN
1102MX3KS0
L2W2800001
KDA
1102MX2US0
NWZ Next
Olivetti
1102MX3LV0
L452800704
KDTW
1102MXTTW0
L2Z Next
CPY
1102MX2CS0
NXS Next
RYAD
1102MX3RY0
L6Y2800652
KDKR
1102MX3KR0
L2V2800001
KDA 220V
1102MX4US0
NXH2800057
UTAX
1102MX3UT0
L2G2801160
Philcopy
1102MX4PH0
L4C Next
KDBR
1102MX2BR0
NXM Next
KDSG
1102MX3SG0
L282800140
KDAU
1102MX3AS0
NX22800136
KDTH
1102MX3TH0
L2Y2800191
KDID
1102MX3ND0
L2X2800469
KDA
1102K32US0
Q6Q Next
KDAU
1102K33AS0
Q6S Next
KDKR
1102K33KR0
N9R Next
CPY
1102K32CS0
N6S Next
KDHG
1102K33HK0
N93 Next
Philcopy
1102K34PH0
NM9 Next
KDA 220V
1102K34US0
N7T Next
KDSG
1102K33SG0
N95 Next
KDBR
1102K32BR0
N8P Next
KDTH
1102K33TH0
N96 Next
KDE
1102K33NL0
Q6R Next
KDID
1102K33ND0
N94 Next
Olivetti
1102K33LV0
NCY Next
KDCN
1102K33KS0
NDJ Next
KDA
1102L32US0
N68 Next
RYAD
1102L33RY0
NM3 Next
KDCN
1102L33KS0
NDL2810326
CPY
1102L32CS0
N6T Next
UTAX
1102L33UT0
N6B Next
KDTW
1102L3TTW0
N9U Next
KDA (GSA)
1102L32US2
ND2 Next
KDAU
1102L33AS0
N6A Next
KDKR
1102L33KR0
N9T Next
KDA 220V
1102L34US0
N7U Next
KDHG
1102L33HK0
N97 Next
Philcopy
1102L34PH0
NMB Next
KDBR
1102L32BR0
N8R Next
KDSG
1102L33SG0
N9B Next
KDE
1102L33NL0
N69 Next
KDTH
1102L33TH0
N9D Next
KDA
1102L32US1
N75 Next
KDHG
1102L33HK1
N98 Next
CPY
1102L32CS1
N7V Next
KDSG
1102L33SG1
N9C Next
KDA 220V
1102L34US1
N7W Next
KDTH
1102L33TH1
N9E Next
KDBR
1102L32BR1
N8S Next
KDID
1102L33ND2
N9A Next
KDE
1102L33NL1
N77 Next
KDCN
1102L33KS1
NG9 Next
UTAX
1102L33UT1
N78 Next
Philcopy
1102L34PH1
NMC Next
(Permanent measure)
FS-6030MFP
KDJ
1102K39JP0
Q6P Next
UTAX
1102K33UT0
N6C Next
KDTW
1102K3TTW0
N9S Next
FS-6025MFP
KDJ
1102L39JP0
N67 Next
Olivetti
1102L33LV0
ND3 Next
KDID
1102L33ND0
N99 Next
FS-6025MFP/B
KDJ
1102L39JP1
N79 Next
KDAU
1102L33AS1
N76 Next
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.6/6)
Service Bulletin
Ref. No.
2K3-0037 (C234)
<Date> September 7, 2012
FS-6530MFP
KDJ
1102MW9JP0
NWY2800215
KDE
1102MW3NL0
NWX Next
KDCN
1102MW3KS0
L2Q Next
KDA
1102MW2US0
NWV Next
Olivetti
1102MW3LV0
L44 Next
KDTW
1102MWTTW0
L2U Next
KDA (GSA)
1102MW2US1
L4S Next
RYAD
1102MW3RY0
L7A Next
KDKR
1102MW3KR0
L2P Next
CPY
1102MW2CS0
NXT Next
UTAX
1102MW3UT0
L2F Next
Philcopy
1102MW4PH0
L4B Next
KDA 220VI
1102MW4US0
NXG Next
KDSG
1102MW3SG0
L2S Next
KDBR
1102MW2BR0
NXL Next
KDTH
1102MW3TH0
L2T Next
KDAU
1102MW3AS0
NWW Next
KDID
1102MW3ND0
L2R Next
KDA
1102MX2US0
NWZ Next
Olivetti
1102MX3LV0
L452900723
KDTW
1102MXTTW0
L2Z Next
CPY
1102MX2CS0
NXS Next
RYAD
1102MX3RY0
L6Y Next
KDKR
1102MX3KR0
L2V2800001
KDA 220V
1102MX4US0
NXH Next
UTAX
1102MX3UT0
L2G2901319
Philcopy
1102MX4PH0
L4C Next
KDBR
1102MX2BR0
NXM Next
KDSG
1102MX3SG0
L282900174
KDAU
1102MX3AS0
NX22800188
KDTH
1102MX3TH0
L2Y2900271
KDID
1102MX3ND0
L2X Next
FS-6525MFP
KDJ
1102MX9JP0
NX62902416
KDE
1102MX3NL0
NX42903300
KDCN
1102MX3KS0
L2W Next
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
(Page.1/2)
Service Bulletin
Ref. No.
2MW-0001 (C130)
<Date>
July 12, 2012
Subject Notes on Replacement of the Parts (Change of the LSU)
Model
FS-6525MFP, FS-6530MFP
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The accurate serial numbers were added (page 2).
Topic
The APC PWB for the LSU was changed in order to improve the assembly process.
Accordingly, some attention is required when replacing the parts. Therefore, please refer to [Field Measures] below.
Content of Changes
1) The APC PWB for the LSU (No.1, 2) was changed in order to improve noise resistance.
2) The noise resistance parts (the ferrite core (A in the figure below) and the conductive clamp (B)) were abolished
as they became unnecessary after the change 1) above. Additionally, the wires (C, D) were changed.
(Old)
LSU (No.1, 2)
Old type LSU (No.1, 2)
A: Ferrite core --- Disused
APC PWB
Old type wire(C)
B: Conductive clamp --- Disused Old type wire (D)
(New)
New type LSU (No.1, 2)
APC PWB
New type
wire (C)
New type
wire (D)
* A to D above are not for field supply.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
(Page.2/2)
Service Bulletin
Ref. No.
2MW-0001 (C130)
<Date>
No.
1
2
Old Part
No.
New Part
No.
302K393071
2K393071
302K39K071
2K39K071
302K393072
2K393072
302K39K072
2K39K072
KDC’s Classification
Q’ty
Description
Old New
Com patibi lity
Old New
July 12, 2012
Remarks
LK-475
1
1
X
O
Except KDKR
LK-475(KR)
1
1
X
O
For KDKR
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measure:
Please use the new type LSU (No.1, 2) when replacing the LSU for the machine after this change.
(The noise resistance margins will not be secured if the old type LSU is installed on the machine without the
noise resistance parts.) The new type LSU can be installed on the machine before this change. (Do not
remove the noise resistance parts such as ferrite core and conductive clamp.)
Serial Nos. of the Affected Machines: (-->) Please refer to the tables below.
(-->)
Serial Nos. of the Affected Machines
FS-6530MFP
KDA
1102MW2US0
NWV2600090
CPY
1102MW2CS0
Planned from the
1st production
KDA 220VI
1102MW4US0
Planned from the 1st
production
KDBR
1102MW2BR0
KDE
1102MW3NL0
KDAU
1102MW3AS0
1st production
NWX2600377
NWW2600023
KDBR
1102MX2BR0
KDE
1102MX3NL0
KDAU
1102MX3AS0
1st production
NX42501025
NX22600051
FS-6525MFP
KDA
1102MX2US0
NWZ2600324
CPY
KDA 220VI
1102MX2CS0
1102MX4US0
Planned from the 1st
NXH2600021
production
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
(Page.1/2)
Service Bulletin
Ref. No.
2MW-0003 (C164)
<Date> October 17, 2012
Subject
Firmware Upgrade (Upgrade Pack Ver. V2.00)
Model
FS-6530MFP, FS-6525MFP
FS-6525MFP_FS-6530MFP_v.02.00.0010_(2012-05-21)
l:
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The accurate serial numbers were added.
KDC’s Classification
Entire Stock Rework
In-Field modification by case
In-Field modification at next visit
No modification necessary
Field Measures:
Please upgrade the firmware when the phenomenon described below occurs.
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item
1 Support for the Cloud connect
Type
Upgrade Pack Ver.
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE CN
LANGUAGE KR
LANGUAGE TW
BROWSER
IO
DP
ESPECIAL
Details
-----------------
Program No.
CTL
MAIN
MMI
LAN
Ver.
Remarks
2MW_V2.00E
2MW_2F00.002.006
2MY_7000.001.113
2K3_1000.008.012
2MY_81BR.001.009
2MY_81CN.001.002
2MY_81KR.001.001
2MY_81TW.001.001
2M8_F000.001.002
2K3_1E00.001.010
3M8_9500.005.001
ES_SKIP.ON
002.006
001.113
008.012
001.009
001.002
001.001
001.001
001.002
001.010
005.001
 New Upgrade
 New Upgrade
 New Upgrade
For KDCN
For KDKR
For KDTW
*1
*1
*1
----------
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest
version at the same time.
*1: This firmware is not included in the upgrade pack. Please individually download it at the download center.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1)
(Page.2/2)
Service Bulletin
Ref. No.
2MW-0003 (C164)
<Date> October 17, 2012
(-->)
Serial Nos. of the Affected Machines
FS-6530MFP
KDA
1102MW2US0
NWV2600090
UTAX
1102MW3UT0
L2F2600081
KDA (GSA)
1102MW2US1
L4S2800001
KDAU
1102MW3AS0
NWW2600023
KDA 220V
1102MW4US0
NXG2700001
KDID
1102MW3ND0
L2R2700016
KDBR
1102MW2BR0
NXL2600001
KDSG
1102MW3SG0
L2S2600001
KDE
1102MW3NL0
NWX2600377
KDTH
1102MW3TH0
L2T2900029
Olivetti
1102MW3LV0
L442900001
KDCN
1102MW3KS0
L2Q2800001
RYAD
1102MW3RY0
L7A2700001
KDTW
1102MWTTW0
L2U2900001
KDA
1102MX2US0
NWZ2600768
KDA 220V
1102MX4US0
NXH2500001
KDBR
1102MX2BR0
NXM2700001
KDE
1102MX3NL0
NX42601588
Olivetti
1102MX3LV0
L452500001
RYAD
1102MX3RY0
L6Y2700001
UTAX
1102MX3UT0
L2G2500355
KDAU
1102MX3AS0
KDSG
1102MX3SG0
KDTH
1102MX3TH0
KDID
1102MX3ND0
KDCN
1102MX3KS0
KDTW
1102MXTTW0
KDKR
1102MX3KR0
NX22500038
L282600001
L2Y2500001
L2X2600063
L2W2800001
L2Z2900001
L2V2800001
FS-6525MFP
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.1/5)
Service Bulletin
Ref. No.
2MW-0006 (C339)
<Date>December 21, 2012
Firmware Upgrade
--- Engine Firmware and PF Firmware
Subject
Model
FS-6525MFP_FS-6530MFP_v.04.00.0010_(2012-12-20)
FS-6025MFP_FS-6030MFP_v06.00.0030_(2012-07-04)
FS-C8520MFP_FS-C8525MFP_v.04.00.0010_(2012_12_20)
FS-C8020MFP_FS-C8025MFP_v06.00.0020_(2012-07-04)
FS-6530MFP, FS-6525MFP, FS-6030MFP, FS-6025MFP,
FS-6025MFP/B, FS-C8525MFP, FS-C8520MFP,
FS-C8025MFP, FS-C8020MFP, PF-470, PF-471
l:
KDC’s Classification
Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary
Field Measure: Please upgrade the firmware when the phenomenon described below occurs.
Serial Nos. of the Affected Machines: From the available timing in the December 2012 production
Topic
The engine firmware and the PF firmware were upgraded as follows.
Content of changes
1. Measures against the wrong detection of the cassette.
2. Measures against the JAM0100 (for monochrome MFPs only)
3. Improvement for the cleaning failure in the intermediate transfer unit (for color MFPs only)
* Upgrade Packs for the HyPAS models will be set up when the main firmware is upgraded next time.
Please refer to the page 3 and following for the firmware version table.
CTL
Details
No. Item
Function improvement
The message [Error occurred at cassette X] might be displayed if the
1 Measures against the wrong
machine was left without operation after turning the main power ON. (The
detection of the cassette
message is displayed when the lift plate does not arrive at the detecting
point within a certain time, and it can be reset by opening and closing of
the cassette.) Therefore, this was corrected.
[Cause]
[Affected cassettes]
The upper limit detection of the cassette lift plate may fail because of the
Cassettes in the main unit,
misalignment between the software and hardware detections due to slight
PF-471, PF-470
change of voltage output from the waiting detection sensor.
[Change]
Engine firmware
The change was made so that the lift plate can be detected and lifted up at
PF-471/470 firmware
the following timing only while the upper limit of the lift plate is
conventionally always detected.
- While feeding paper (same timing to turn the feeding clutch ON)
- When the cassette is opened and closed
- When the main power is turned OFF and ON
- When the machine recovers from the sleep mode
<Error indication (Sample)>
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.2/5)
Service Bulletin
Ref. No.
2MW-0006 (C339)
<Date>December 21, 2012
No. Item
Details
2 Measures against the JAM0100 If KYOcontrol is installed, JAM0100 might occur when outputting.
Therefore, this was corrected.
JAM0100: Secondary paper
feed request time out
3
[Affected model]
Monochrome MFPs only
Specifications change
Improvement for the cleaning
failure in the intermediate
transfer unit.
[Affected model]
Color MFPs only
The following changes were made in order to improve the cleaning
function after the use count and the timing to apply the cleaning voltage
were reviewed.
1) The initial settings of the voltage for the intermediate transfer cleaning
were changed. Also, the compensation function was added to reset
the setting value when 20K is reached.
U107 [Setting the voltage for the intermediate transfer cleaning]
--> Belt(A)
25 ppm
Display
Before
01
02
03
04
05
06
Full
Half
3/4
B/W Full
B/W Half
B/W 3/4
13
9
10
13
9
10
20 ppm
Display
Before
01
02
03
04
05
06
Full
Half
3/4
B/W Full
B/W Half
B/W 3/4
10
9
9
10
9
9
→
→
After
20k or less
60
30
45
60
30
45
After
Over 20k
35
20
30
35
20
30
After
20k or less
48
30
36
48
30
36
After
Over 20k
28
20
24
28
20
24
The voltage control shifts to the value for over 20K although the value
indicated on the panel at the maintenance mode U107 remains
unchanged after the count exceeds 20K.
(Related Service Bulletins: SB-2MY-0005-C240 and SB-2KZ-0031C258)
2)
The timing to turn the brush motor ON is now 150msec later than the
timing to turn the cleaning voltage ON since the cleaning voltage may
not be output due to the friction electrical current generated by turning
the cleaning voltage and the brush motor ON at the same time.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
CTL
(Page.3/5)
Service Bulletin
Ref. No.
2MW-0006 (C339)
<Date>December 21, 2012
<FS-6530MFP, FS-6525MFP>
Type
Upgrade Pack Ver.
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE CN
LANGUAGE KR
LANGUAGE TW
BROWSER
IO
DP
ESPECIAL
Program No.
Ver.
Remarks
(Note 1)
2MW_2F00.003.007
2MY_7000.003.005
2K3_1000.009.001
2MY_81BR.001.012
2MY_81CN.001.006
2MY_81KR.001.005
2MY_81TW.001.005
2M8_F000.001.002
2K3_1E00.001.010
3M8_9500.005.001
003.007
003.005
009.001
001.012
001.006
001.005
001.005
001.002
001.010
005.001
ES_SKIP.ON
----------
*2
←New upgrade
For KDCN *1 *2
For KDKR *1 *2
For KDTW *1 *2
(Note 1) The new upgrade pack will not be supplied due to this ENGINE firmware upgrade. It will be supplied with this ENGINE
firmware when other firmware is upgraded later.
*1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
World.
*2: Under the following NG firmware combination, the F245 system error appears if outputting the status page with the affected
language set. Please use each firmware with the combination of the latest firmware version.
NG combination: New MAIN firmware (003.007 or later) <-> Old LANGUAGE firmware
(BR: Older than 001.012)) (CN: Older than 001.006) (KR/TW: Older than 001.005)
<FS-6030MFP, FS-6025MFP, FS-6025MFP/B>
Type
Program No.
Ver.
Upgrade Pack Ver.
2K3_V6.01E
6.01
2K3_2F00.006.004
2K3_7000.005.016
2K3_1000.009.001
2K3_81BR.001.012
2K3_81KR.001.010
2K3_81CN.001.011
2K3_81TW.001.009
2K3_1E00.001.010
3M8_9500.005.001
006.004
005.016
009.001
001.012
001.010
001.011
001.009
001.010
005.001
ES_SKIP.ON
----------
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
DP
ESPECIAL
Remarks
←New upgrade
For KDCN *1
For KDKR *1
For KDTW *1
*1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
World.
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the
latest version at the same time.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.4/5)
Service Bulletin
Ref. No.
2MW-0006 (C339)
<Date>December 21, 2012
<FS-C8525MFP, FS-C8520MFP>
Type
Upgrade Pack Ver.
Program No.
Ver.
Remarks
(Note 1)
MAIN
2MY_2F00.003.008
003.008
MMI
ENGINE
LANGUAGE BR
LANGUAGE CN
LANGUAGE KR
LANGUAGE TW
BROWSER
IO
IH
LSU
DP
ESPECIAL
2MY_7000.003.005
2K0_1000.011.002
2MY_81BR.001.012
2MY_81CN.001.006
2MY_81KR.001.005
2MY_81TW.001.005
2M8_F000.001.002
2K0_1E00.001.020
2LC_1A00.002.001
2K0_1C00.002.002
3M8_9500.005.001
ES_SKIP.ON
003.005
011.002
001.012
001.006
001.005
001.005
001.002
001.020
002.001
002.002
005.001
----------
*2
←New upgrade
For KDCN *1 *2
For KDKR *1 *2
For KDTW *1 *2
(Note 1) The new upgrade pack will not be supplied due to this ENGINE firmware upgrade. It will be supplied with this ENGINE
firmware when other firmware is upgraded later.
*1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
World.
*2: Under the following NG firmware combination, the F245 system error appears if outputting the status page with the affected
language set. Please use each firmware with the combination of the latest firmware version.
NG combination: New MAIN firmware (003.007 or later) <-> Old LANGUAGE firmware
(BR: Older than 001.012)) (CN: Older than 001.006) (KR/TW: Older than 001.005)
<FS-C8020MFP, FS-C8025MFP>
Type
Upgrade Pack Ver.
MAIN
MMI
ENGINE
LANGUAGE BR
LANGUAGE KR
LANGUAGE CN
LANGUAGE TW
IO
IH
LSU
DP
ESPECIAL
Program No.
Ver.
2KZ_V6.01E
6.01
2KZ_2F00.006.004
2KZ_7000.005.016
2K0_1000.011.002
2KZ_81BR.001.012
2KZ_81KR.001.010
2KZ_81CN.001.011
2KZ_81TW.001.009
2K0_1E00.001.020
2LC_1A00.002.001
2K0_1C00.002.002
3M8_9500.005.001
006.004
005.016
011.002
001.012
001.010
001.011
001.009
001.020
002.001
002.002
005.001
ES_SKIP.ON
----------
Remarks
←New upgrade
For KDCN *1
For KDKR *1
For KDTW *1
*1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
World.
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest
version at the same time.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.5/5)
Service Bulletin
Ref. No.
2MW-0006 (C339)
<Date>December 21, 2012
< ENHANCEMENT FW>
Type ENHANCE
ENHANCE Pack Ver.
Program No.
2K3EN_V1.2
Ver.
1.2
PF-471/PF-470
3NN_9000.002.001
002.001
DF-470
5JS_9200.003.002
003.002
AK-470
3NS_9B00.001.018
001.018
FAX System (U)
5JR_5500.B05.002
B05.002
Except KDCN
FAX System (U)
5JR_5600.Z05.002
Z05.002
For KDCN
ES_SKIP.ON
----------
ESPECIAL
Remarks
←New upgrade
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.1/2)
Service Bulletin
Ref. No.
5JR-0002 (B104)
<Date> April 14 2011
Subject
Firmware Upgrade (BOOT/APL Ver.B02.001)
Model
FAX System (U)
FS-6025MFP_FS-6030MFP_v02.00.0010_(2011-04-11)
(Installation target models: FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP and FS-C8025MFP)
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item
1 Improvement the
connection between the
controller board and
FAX board
Details
There was not enough margin to detect the connection between the controller
board and FAX board and in case that the condition got worse depending on
the variation of the resistance values on the FAX board, system error *CF14A
or CF378 might rarely appear. Therefore, the following change was made.
[Change]
The register setting which is affected by the resistance value on the FAX board
was changed in order to improve the margin.
CTL
Ver.
541776
FAX
*CF14A/CF378: The error indicated when communication between boards is
disconnected
<FS-6030MFP, FS-6025MFP, FS-6025MFP/B>
Type
Program No.
Upgrade Pack Ver.
2K3_V1.04E
MAIN
2K3_2F00.001.504
MMI
2K3_7000.001.500
ENGINE
2K3_1000.004.002
LANGUAGE BR
2K3_81BR.001.004
LANGUAGE KR
2K3_81KR.001.002
LANGUAGE CN
2K3_81CN001.003
IO
2K3_1E00.001.010
DP
3M8_9500.003.001
FAX BOOT/APL
5JR_5500.B02.001
ESPECIAL
ES_SKIP.ON
Ver.
1.04
001.504
001.500
004.002
001.004
001.002
001.003
001.010
003.001
B02.001
----------
Remarks
<--New Upgrade
For Brazilian Portuguese
For KMKR *
For KTST *
BOOT(B02.001), APL(B02.001)
<--New Upgrade
<FS-C8020MFP, FS-C8025MFP>
Type
Program No.
Ver.
Remarks
Upgrade Pack Ver.
2KZ_V1.02E
1.02
<--New Upgrade
MAIN
2KZ_2F00.001.504
001.504
MMI
2KZ_7000.001.504
001.504
ENGINE
2K0_1000.002.002
002.002
LANGUAGE BR
2KZ_81BR.001.006
001.006
For Brazilian Portuguese
LANGUAGE KR
2KZ_81KR.001.003
001.003
For KMKR *
LANGUAGE CN
2KZ_81CN.001.003
001.003
For KTST *
IO
2K0_1E00.001.020
001.020
IH
2LC_1A00.001.013
001.013
LSU
2K0_1C00.001.012
001.012
DP
3M8_9500.003.001
003.001
FAX BOOT/APL
5JR_5500.B02.001
B02.001
BOOT(B02.001), APL(B02.001)
<--New Upgrade
ESPECIAL
ES_SKIP.ON
---------For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same
time.
*: This firmware is not included in the upgrade pack. Please individually download it from the download center.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/2)
Service Bulletin
Ref. No.
5JR-0002 (B104)
<Date> April 14 2011
KMC’s Classification
Field Measure:
Entire Stock Rework
In-Field modification by case
No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: Planned from the March 2011* production
* The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/1)
Service Bulletin
Ref. No.
5JV-0002 (D092)
<Date> May 15, 2013
Subject
Model
New CE Label to Comply with RoHS2
--- European Specs (KDE, UTAX/TA and Olivetti Specs.) only
l:
IB-23, IB-50, IB-51
Affected models:
IB-23
IB-50
IB-51
FS-1370DN, FS-C2026MFP, FS-C2126MFP
FS-2020D, FS-3920DN, FS-4020DN, FS-6970DN, FS-1350DN,
FS-C2026MFP+, FS-C2126MFP+
FS-C8025MFP, FS-C8020MFP, TASKalfa 2550ci
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
TASKalfa 5550ci/4550ci/3550ci/3050ci/7550ci/6550ci/8000i/6500i/5500i/4500i/3500i
FS-4300DN, FS-4200DN, FS-4100DN
FS-2100DN, FS-2100D
KDC's Classification
Field Measure:
Entire Stock Rework
In-Field modification by case
No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: ----------
Topic
The label showing the CE marking and the company name was added to the individual case in order to comply with
the RoHS2.
<IB-23>
<IB-51>
<IB-50>
[New CE marking labels]
(For KDE)
(For UTAX/TA)
---IB-50, IB-51 only
(For Olivetti)
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
(Page.1/2)
Service Bulletin
Ref. No.
5JV-0003 (D103)
<Date>
June 5, 2013
Firmware Upgrade (Ver.2.1.0)
Subject
ib50_v210f_c2.zip
ib51_v210f_c2.zip
Model
IB-50, IB-51
l:
Affected models:
IB-50: FS-C8025MFP, FS-C8020MFP, TASKalfa 2550ci, FS-C8650DN, FS-C8600DN, FS-6030MFP, FS-6025MFP, FS6025MFP/B, FS-C8525MFP, FS-C8520MFP, FS-6530MFP, FS-6525MFP, FS-C2526MFP/C2626MFP, TASKalfa
5550ci/4550ci/3550ci/3050ci/7550ci/6550ci/8000i/6500i/5500i/4500i/3500i
IB-51: FS-4100DN, FS-4200DN, FS-4300DN, FS-2100D, FS-2100DN, FS-C8650DN, FS-C8600DN,
TASKalfa 5550ci/4550ci/3550ci/3050ci//5500i/4500i/3500i
KDC’s Classification
Field Measure:
Entire Stock Rework
In-Field modification by case
Please see below.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines:
Please distinguish the new item from the old one by checking the label since no serial number is applied.
Topic
The firmware was upgraded to support the Step2 functions and the new model.
Firmware version: 2.1.0
Content of Changes
1. Support of the Step2 functions (main changes)････[IB-50]
- Scan to function (Scanner)
- COMMAND CENTER support (CCRX link)
- Network authentication
- Panel set, etc. (Please refer to the next page.)
2. New model support････[IB-50*/IB-51]
- TASKalfa 5550ci/4550ci/3550ci/3050ci/5500i/4500i/3500i
(The main firmware should be also upgraded. Please refer to the service bulletin SB-2LC-0116-D089. FW
PackV5.00)
* Only printer function is supported on TASKalfa 7550ci/6550ci/8000i/6500i.
- Next generation models of the above
VER 2.1.0 marked
Master box distinction
Distinction label added
Marked VER 2.1.0
Distinction label added
Individual box
distinction
*The same label is applied to the B-51 for distinction.
Version
Remarks
1
IB50 firmware
V2.1.0
 New Upgrade
2
IB51 firmware
IB Version-up
Tool
V2.1.0
 New Upgrade
3
IBVERUP v302
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
(Page.2/2)
Service Bulletin
Ref. No.
5JV-0003 (D103)
<Date>
June 5, 2013
Supported Functions
Alphard2
TASKalfa
5501i/4501i/3501i
8001i/6501i
5551ci/4551ci
3551ci/3051ci
7551ci/6551ci
IB-50
VER 2.1.0
IB-51
VER 2.1.0
Printer
CCRX link
Scanner
NW authen.
Panel set
Printer
CCRX link
Scanner
NW authen.
Panel set
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
Gemini-HyPAS
FS-C2526MFP
FS-C2626MFP
IB-50
VER 2.1.0
IB-51
VER 2.1.0
Printer
CCRX link
Scanner
NW authen.
Panel set
Printer
CCRX link
Scanner
NW authen.
Panel set
YES
-
Zeus1
TASKalfa
8000i/6500i
IB-50
VER 2.1.0
IB-51
VER 2.1.0
Printer
CCRX link
Scanner
NW authen,
Panel set
Printer
CCRX link
Scanner
NW authen,
Panel set
YES
-
Venus1
TASKalfa
5550ci/4550ci
3550ci/3050ci
Matsuri-HyPAS
FS-6530MFP
FS-6525MFP
YES
-
Mercury1
TASKalfa
7500ci/6500ci
YES
-
Gaia1
TASKalfa
5500i/4500i/3500i
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
Hanabi-HyPAS
FS-C8525MFP
FS-C8520MFP
YES
-
Matsuri
FS-6030MFP
FS-6025MFP
YES
-
Venus Printer
FS-C8650DN
FS-C8600DN
YES
YES
YES
YES
YES
YES
YES
YES
6th Printer
FS-4100DN
FS-4200DN
FS-4300DN
FS-2100D
FS-2100DN
YES
YES
YES
YES
YES
YES
YES
YES
Jupiter
TASKalfa2550ci
YES
-
Hanabi
FS-C8025MFP
FS-C8020MFP
YES
-
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
YES: Supported
- : Not supported
Main functions
implemented in
Ver.2.1.0:
-CCRX link
-Scanner
-NW Authen.
-Panel set
(Revised Issue 1)
(Page.1/1)
Service Bulletin
Ref. No.
COM-0215 (B039)
<Date> August 3, 2011
Subject
Model
Upgrade of the CD/DVE-ROM for KME
--- For KME only
TASKalfa420i, TASKalfa520i, FS-6025MFP, FS-6025MFP/B,
FS-6030MFP
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The Serial Numbers of the Affected Machine were added.
Topic
The CD/DVE-ROM for KME was upgraded as follows.
Content of Changes
TASKalfa420i, TASKalfa520i
- The CD/DVD-ROM was upgraded. ----- Product Library Ver.2.1
FS-6025MFP, FS-6025MFP/B and FS-6030MFP
- The DVD which was locally bundled at KME before is now bundled at the production line. ----- Product Library
Ver.1.1
KMC’s Classification
Field Measure:
Entire Stock Rework
In-Field modification by case
No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines:
TASKalfa420i, TASKalfa520i
: Currently no production
FS-6025MFP, FS-6025MFP/B and FS-6030MFP: Please see below.
(-->)
FS--6030MFP
1102K33NL0
Q6R1100644
FS-6025MFP
1102L33NL0
N691201593
*1
FS-6025MFP/B
1102L33NL1
N771100417
From Next Production
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1)
(Page.1/1)
Service Bulletin
Ref. No.
COM-0223 (B076)
<Date>
Subject
August 3, 2011
Upgrade of the DVD-ROM for KME
FS-C8020MFP, FS-C8025MFP, FS-6030MFP, FS-6025MFP,
TASKalfa500ci, TASKalfa400ci, TASKalfa300ci, TASKalfa250ci
Model
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The Serial Numbers of the affected machines were added.
Topic
The DVD-ROM for KME was upgraded accompanied by the change of the KMC standard CD-ROM.
Model
New Version*
1
FS-C8020MFP, FS-C8025MFP
Ver.1.1
2
FS-6030MFP, FS-6025MFP, FS-6025MFP/B
Ver.1.2
3
TASKalfa500ci, TASKalfa400ci, TASKalfa300ci, TASKalfa250ci
Ver.4.0
* The new version is same as the one for KMC.
KMC’s Classification
Entire Stock Rework
In-Field modification by case
Field Measure: No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: Please refer to the table below.
(-->) Serial Nos. of the Affected Machines
FS-C8025MFP
1102K03NL0
Q731301257
*1
FS-C8020MFP
1102KZ3NL0
Q6Y1301455
FS-6030MFP
1102K33NL0
Q6R1502480
FS-6025MFP/B
1102L33NL0
N691506583
TASKalfa500ci
1102H73NL1
QHW1603461
TASKalfa400ci
1102JV3NL0
*1
No production
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
TASKalfa300ci
1102JX3NL0
*1
TASKalfa250ci
1102JZ3NL0
QJK1638212
(Page.1/1)
Service Bulletin
Ref. No.
COM-0238 (B206)
<Date> July 11, 2011
Subject CD-ROM Upgrade
FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP,
Model
FS-C8025MFP
Topic
The CD-ROM (Document Library) was upgraded as follows.
FS-6030MFP, FS-6025MFP and FS-6025MFP/B
KM Ver.1.4
/
UTAX/TA Ver.1.2
FS-C8020MFP and FS-C8025MFP
KM Ver.1.3
/
UTAX/TA Ver.1.2
Content of Changes
No. Item
1
Ver.
Details
Revision of the Operation For the color machines:
- The troubleshooting was added after the developer refresh menu was added.･･
Guide
A
- The illustration for the toner container replacement was changed.･･B-1/B-2
Common content:
- The illustration for the waste toner box replacement was changed.･･C
- A note when refilling the staples was added. ･･D
Color
1.3/1.2
B/W
1.4/1.2
A: The description how to execute the developer refresh (DEV-CLN) was added in case of image failures such as
faint print and partially faint image or blurred image at intervals.
B-1:
Box added
Old
C:
B-2
Toner container added
New
D: The description below was added as a note when taking out
the staple cartridge holder.
Check that the cartridge holder is back to the original position and
open the staple cover to take out the cartridge holder.
KMC’s Classification
Entire Stock Rework
In-Field modification by case
Field Measure: No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: After using up the old stock
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/1)
Service Bulletin
Ref. No.
COM-0246 (B255)
<Date> August 10, 2011
Subject Disuse of the PaperPort (CD-ROM)
Model
(Please see below)
Affected products:
FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B, TASKalfa 500ci, TASKalfa 400ci,
TASKalfa 300ci, TASKalfa 250ci, KM-2560, KM-3060, TASKalfa300i, TASKalfa 221, TASKalfa 181, TASKalfa 220,
TASKalfa 180, TASKalfa 420i, TASKalfa 520i , KM-4050, Scan System (F), Scan System (H)
FS-C2026MFP, FS-C2126MFP, FS-3040MFP, FS-3140MFP,
FS-1028MFP, FS-1128MFP, FS-1018MFP, FS-1118MFP
Topic
The PaperPort (CD-ROM) for all models listed above is now disused where it was bundled.
Background
The PaperPort is an entry-level document management tool which was bundled in order to promote usage of the
scanning function. However, it has turned to be difficult to fulfill today’s high-level customer requirements for the
document management. Therefore, it has been decided that the PaperPort should be disused.
KMC’s Classification
Entire Stock Rework
In-Field modification by case
Field Measure: No particular problem is expected.
In-Field modification at next visit
No modification necessary
Serial Nos. of the Affected Machines: Planned from the July 2011 production*
*The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.1/6)
Service Bulletin
Ref. No.
PCI-0295 (B204)
[Parts Change Information
<Date>
June 22, 2011
Subject Part Change information
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci,
TASKalfa3050ci, TASKalfa5500i,
TASKalfa4500i,
TASKalfa3500i,
TASKalfa8000i,
TASKalfa6500i,
FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8025MFP,
Model
FS-C8020MFP, TASKalfa550c, TASKalfa650c, TASKalfa750c,
TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221,
KM-1620, KM-2020, KM-1650, KM-2050, KM-2550, KM-1635,
KM-2035, KM-2530, KM-3530, KM-4030, FS-9100DN,
FS-9500DN, PF-410, PF-420
Affected models:
PF-410
KM-1620/2020/1650/2050/2550/1635/2035/1635CHN/2035CHN/1648
PF-420
TASKalfa180/220/181/221
Topic
The following parts were changed.
P2
<Common use of the part>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci
P2
<Common use of the part>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci
P3
<Common use of the part>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci
P3
<Change from the first mass production>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i
P4
<Change from the first mass production>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i
P4
<Part number of the filter in the inner unit>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i, TASKalfa8000i, TASKalfa6500i
P4
<Change from the first mass production>
TASKalfa8000i, TASKalfa6500i
P5
<Common use of the part>
TASKalfa8000i, TASKalfa6500i
P5 <Part number information (SENSOR ORIGINAL)>
FS-6030MFP, FS-6025MFP, FS-6025MFP/B,
FS-C8025MFP, FS-C8020MFP
P6 <Part number information (RADF)>
TASKalfa550c, TASKalfa650c, TASKalfa750c
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/6)
Service Bulletin
Ref. No.
PCI-0295 (B204)
[Parts Change Information
<Date>
June 22, 2011
P6 <Common use of the part>
TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221, KM-1620, KM-2020, KM-1650,
KM-2050, KM-2550, KM-1635, KM-2035,
KM-2530, KM-3530, KM-4030, FS-9100DN, FS-9500DN, PF-410, PF-420
<Common use of the part After using up the old stock>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci
The following part (No.1) was changed for common use with other models.
Duct added for cooling air
No.1
No.
Old Part
No.
New Part
No.
1
302LC04220
2LC04220
302LF04071
2LF04071
Com patibility
Old New Old New
Q’ty
Description
COVER REAR UPPER
1
1
O
Remarks
O
<Common use of the part After using up the old stock>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci, TASKalfa7550ci,
TASKalfa6550ci
1) Names of the LK unit were changed as follows.
<LK name change (Parts list)>
Affected Models
Fig. Ref.
TASKalfa5550ci/4550ci/3550ci (Colro/BK)
11
6
TASKalfa3050ci (Color/BK)
11
6
TASKalfa7550ci (Color) /6550ci (Color/BK)
16
6
TASKlafa7550ci (BK)
16
7
Part No.
302LC93061
2LC93061
302LK93050
2LK93050
302LC93061
2LC93061
302K993190
2K993190
Old Part
Name
New Part
Name
Remarks
LK-8505
LK-8705
LK-8305
LK-8305
LK-8505
LK-8705
 Changed
LK-8705
LK-8706
 Changed
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
 Changed
(Page.3/6)
Service Bulletin
Ref. No.
PCI-0295 (B204)
[Parts Change Information
<Date>
June 22, 2011
2) The following part number was changed for common use between TASKalfa7550ci and 6550ci.
Com patibility
Old New Old New
Q’ty
No.
Old Part
No.
New Part
No.
1
302LC93060
2LC93060
302LC93061
2LC93061
LK-8705
4
4
O
O
2
302LC9K060
2LC9K060
302LC9K061
2LC9K061
LK-8705(KR)
4
4
O
O
*1:
Description
Remarks
*1
Old name:
LK-8505
*1
(For KMKR)
Affected models: TASKalfa5550ci/4550ci/3550ci, TASKalfa7550ci(Color LK)/6550ci(Color/Bk LK)
Please use the new parts for the TASKalfa7550ci/6550ci.
<Common use of the part After using up the old stock>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci
The following part (No.1) was changed for common use with other models.
No.
Old Part
No.
New Part
No.
1
302LC93170
2LC93170
302K993060
2K993060
Description
MC-8705
Com patibility
Old New Old New
Q’ty
4
4
O
Remarks
O
<Change from the first mass production From the first mass production>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i
The following parts were changed since the first mass production.
FIG. 17 Exit Section
No.2No.1
Com patibility
Old New Old New
Q’ty
No.
Old Part
No.
New Part
No.
1
----------
302LH94290
2LH94290
PARTS ROLLER EXIT SP
-
1
-
O
2
302LC94350
2LC94350
302LC94350
2LC94350
PARTS ROLLER EXIT SP
2
1
X
-
Description
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Remarks
1 of 2 was
changed to
No.1
(Page.4/6)
Service Bulletin
Ref. No.
PCI-0295 (B204)
[Parts Change Information
<Date> June 22, 2011
<Change from the first mass production From the first mass production>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i
The following parts were changed since the first mass production.
No.
1
2
Old Part
No.
New Part
No.
302LK93070
2LK93070
302LK9K070
2LK9K070
302LH93070
2LH93070
302LH9K070
2LH9K070
Description
Com patibility
Old New Old New
Q’ty
PARTS STORAGE DEVICE SP
1
1
X
O
PARTS STORAGE DEVICE SP(KR)
1
1
X
O
Remarks
KMKR spec
<Part number of the filter in the inner unit>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i, TASKalfa8000i, TASKalfa6500i
A part number was set up for the filter attached to the inner unit.
The part is supplied with the cover attached.
No2
No.
Old Part
No.
1
-------
2
-------
Inner unit
New Part
No.
302LF94310
2LF94310
302LF94320
2LF94320
Description
No1
Com patibility
Old New Old New
Q’ty
PARTS FILTER DRUM SP
-
1
-
O
PARTS FILTER DLP SP
-
1
-
O
Remarks
<Change from the first mass production From the first mass production>
TASKalfa8000i, TASKalfa6500i
The following parts were changed since the first mass production.
Com patibility
Old New Old New
Q’ty
No.
Old Part
No.
New Part
No.
1
2BC06510
28107310
BUSH 8
6
6
X
O
2
3CY07080
302K324450
2K324450
BUSH 6
*
*
X
O
Description
*All Qty. to be used
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Remarks
(Page.5/6)
Service Bulletin
Ref. No.
PCI-0295 (B204)
[Parts Change Information
<Date>
June 22, 2011
<Common use of the part From May 2011 production>
TASKalfa8000i, TASKalfa6500i
The exit roller was changed for common use with other models.
FIG. 22 Exit Section
No.2No.1
Com patibility
Old New Old New
Q’ty
No.
Old Part
No.
New Part
No.
1
----------
302K994A40
2K994A40
PARTS ROLLER EXIT B SP
-
1
-
O
2
302K994910
2K994910
302K994910
2K994910
PARTS ROLLER EXIT SP
2
1
O
-
Description
Remarks
1 of 2 was
changed to
No.1
<Part number information (SENSOR ORIGINAL)>
FS-6030MFP, FS-6025MFP, FS-6025MFP/B,
FS-C8025MFP, FS-C8020MFP
The following part was registered as a service part.
No.1
PART ISU
No.
Old Part
No.
New Part
No.
1
----------
302H044110
2H044110
Description
SENSOR ORIGINAL
Com patibility
Old New Old New
Q’ty
-
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
1
-
O
Remarks
(Page.6/6)
Service Bulletin
Ref. No.
PCI-0295 (B204)
[Parts Change Information
<Date>
June 22, 2011
<Part number information (RADF)>
TASKalfa550c, TASKalfa650c, TASKalfa750c
The part number was set up for the following part.
<Detail view for location of LEVER: LEV-READ-IN (No.1)>
FIG. 77 RADF-FEED-6-ASM
No.1
No.1
No.
Old Part
No.
New Part
No.
1
----------
305JN72R90
5JN72R90
Description
LEVER:LEV-READ-IN
Com patibility
Old New Old New
Q’ty
-
2
-
Remarks
O
<Common use of the part After using up the old stock>
TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221, KM-1620, KM-2020, KM-1650,
KM-2050,KM-2550, KM-1635, KM-2035, KM-1635CHN, KM-2035CHN, KM-1648, KM-2530/2531,
KM-3530/3531, KM-4030/4031, FS-9100DN, FS-9500DN, PF-410, PF-420
The pick-up roller (No.1) was changed as follows due to the difficulty with material procurement.
<PULLEY FEED A (No.1)>
Material: (Old) MUPS-2 (New) EPDM
No.
Old Part
No.
New Part
No.
1
2AR07240
2BJ06010
Description
PULLEY FEED A
Com patibility
Old New Old New
Q’ty
*
*All qty. to be used for each model
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
*
O
O
Remarks
(Page.1/11)
Service Bulletin
Ref. No.
[Parts Change Information]
PCI-0298 (B248)
<Date>
August 19, 2011
Subject Part Change information
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci,
TASKalfa3050ci, TASKalfa5500i,
TASKalfa4500i,
TASKalfa3500ci, TASKalfa8000i,
TASKalfa6500i,
TASKalfa7550ci, TASKalfa6550ci, FS-6025MFP,
Model
FS-6025MFP/B,
FS-6030MFP, FS-C8025MFP, FS-C8020MFP,
TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221,
TASKalfa550c, TASKalfa650c, TASKalfa750c,
TASKalfa2420w, TASKalfa4820w, DP-750/DP-750(B),
DP-760/DP-760(B), DP-770,DP-771, PF-730, PF-780, BF-730
Affected models:
PF-730
TASKalfa5550ci/4550ci/3550ci/3050ci, TASKalfa5500i/4500i/3500i, TASKalfa8000i/6500i, TASKalfa7550ci/6550ci
PF-780
TASKalfa5550ci/4550ci, TASKalfa8000i/6500i, TASKalfa7550ci/6550ci
DP-750/DP-760
TASKalfa500ci/400ci/300ci/250ci
DP-750(B)/DP-760(B) TASKalfa500ci/400ci/600ci/250ci, TASKalfa552ci, TASKalfa420i/520i
DP-770
TASKalfa5550ci/4550ci/3550ci/3050ci, TASKalfa5500i/4500i/3500i
DP-771
TASKalfa5550ci/4550ci/3550ci/3050ci, TASKalfa5500i/4500i/3500i
BF-730
DF-790 (Main unit: TASKalfa5550ci/4550ci/3550ci/3050ci,TASKalfa5500i/4500i/3500i,TASKalfa8000i/6500i,TASKalfa7550ci/6550ci)
Topic
The following parts were changed.
P2
<Change since the first production>
TASKalfa7550ci, TASKalfa6550ci
P3
<Part number registration of the glass table part>
TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci
P3
<Change since the first production>
TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci
P3
<(DP section) Change of the SPONGE ORIGINAL MAT A>
TASKalfa7550ci, TASKalfa6550ci, TASKalfa8000i, TASKalfa6500i, DP-750/DP-750(B),
DP-760/DP-760(B), DP-770, DP-771
P4
<(Olivetti specs.) Change of the Emblem>
TASKalfa8000i, TASKalfa6500i, FS-6030MFP, FS-6025MFP, FS-C8025MFP,
FS-C8020MFP
P4
<Correction of the Parts List>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i
P5
<Improvement of the toner installation operability>
FS-C8025MFP, FS-C8020MFP
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/11)
Service Bulletin
Ref. No.
[Parts Change Information]
P5
PCI-0298 (B248)
<Date>
August 19, 2011
<Improvement of the assembly process>
TASKalfa550c, TASKalfa650c, TASKalfa750c
P6
<Improvement of the assembly process>
TASKalfa550c, TASKalfa650c, TASKalfa750c
P7
<(PF-800) Improvement of the LCF rear side latch>
TASKalfa550c, TASKalfa650c, TASKalfa750c
P7 <Part number information>
TASKalfa550c, TASKalfa650c, TASKalfa750c
P8
<(DF-800/810) Correction of the Parts List>
TASKalfa550c, TASKalfa650c, TASKalfa750c
P8
<Common use of part>
TASKalfa4820w
P8 <Part number information>
TASKalfa2420w, TASKalfa4820w
P9 <Part number registration of the ARM PAPER EJECT HOLDER>
BF-730
P10 <Change of the waste toner bottle cap>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci,TASKalfa5500i,
TASKalfa4500i, TASKalfa3500i
P11 <Correction of the parts list>
TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221
<Change since the first production>
TASKalfa7550ci, TASKalfa6550ci
The following parts were changed since the first production.
No.
1
2
Old Part
No.
New Part
No.
302K994110
2K994110
302LC94180
2LC94180
302K994B00
2K994B00
302K994B10
2K994B10
Description
Com patibi lity
Old New Old New
Q’ty
PARTS CLN WT UNIT(M) SP
1
1
X
O
PARTS CLN WT MOTOR ASSY (M) SP
1
1
X
O
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Remarks
(Page.3/11)
Service Bulletin
PCI-0298 (B248)
Ref. No.
[Parts Change Information]
<Date>
August 19, 2011
<Part number registration of the glass table part>
TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci
The part number of the glass table assembly was registered.
No.1
No.1 bottom view
Machine front side
No.
Old Part
No.
1
-------302K904031
2K904031
302K904520
2K904520
302LC04340
2LC04340
2
3
4
New Part
No.
302K994A70
2K994A70
302K904031
2K904031
302K904520
2K904520
302LC04340
2LC04340
Description
Com patibi lity
Old New Old New
Q’ty
Remarks
PARTS GLASS TABLE ASSY SP
-
1
-
O
Newly registered
+COVER FRONT TOP
1
1
-
-
*1
+COVER GLASS TABLE
1
1
-
-
*1
+COVER ISU LEFT SUB
1
1
-
-
*1
*1: Listed in the Parts List
<Change since the first production Since the first production>
TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci
The following part was changed since the first production.
No.
Old Part
No.
New Part
No.
1
302K994310
2K994310
302K994A80
2K994A80
Description
PARTS MOTOR HB MID SP
Com patibi lity
Old New Old New
Q’ty
1
1
X
Remarks
O
<(DP section) Change of the SPONGE ORIGINAL MAT A From available timing in
June 2011 production>
TASKalfa7550ci, TASKalfa6550ci, TASKalfa8000i, TASKalfa6500i, DP-750/DP-750(B),
DP-760/DP-760(B), DP-770, DP-771
The following part was changed in order to strengthen the sponge applied between the DP original mat and the
hook & loop fastener.
・Material: (Old) F-2G (New) RL-150FR
・Thickness: (Old) 3 mm (New) 2.5 mm
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.4/11)
Service Bulletin
Ref. No.
[Parts Change Information]
No.
Old Part
No.
New Part
No.
1
303J902091
3J902091
303M802320
3M802320
PCI-0298 (B248)
<Date>
August 19, 2011
Com patibi lity
Old New Old New
Q’ty
Description
SPONGE ORIGINAL MAT A
1
1
O
Remarks
O
<(Olivetti specs.) Change of the emblem Planned from available timing in July 2011
production>
TASKalfa8000i,TASKalfa6500i,FS-6030MFP,FS-6025MFP,FS-C8025MFP, FS-C8020MFP
The color of the emblem applied to the front cover was changed as follows.
<Emblem> (The illustration below is for the TASKalfa6500i.)
(Old)
(New)
PANTONE COOL GRAY 10c
No.
1
2
Old Part
No.
New Part
No.
302LG61020
2LG61020
302LF61020
2LF61020
302LG61020
2LG61020
302LF61020
2LF61020
PANTONE COOL GRAY 11c
Compatibi lity
New Old New
Q’ty
Description
Old
SHEET EMBLEM 6500(LV)
1
1
O
O
SHEET EMBLEM 8000(LV)
1
1
O
O
Remarks
*1
TASKalfa6500i
*1
TASKalfa8000i
*1: The part number remains unchanged.
<Correction of the Parts List>
TASKalfa5500i, TASKalfa4500i, TASKalfa3500i
The part name listed in the Parts List was corrected as follows.
Fig. Ref.
11
12
[Wrong]
Part No.
302LG93010
2LG93010
Description
LK-6706
[Correct]
Part No.
302LG93010
2LG93010
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Description
LK-6705
(Page.5/11)
Service Bulletin
Ref. No.
PCI-0298 (B248)
[Parts Change Information]
<Date>
August 19, 2011
<Improvement of the toner installation operability After using up the old stock>
FS-C8025MFP, FS-C8020MFP
The illustration on the label applied to the front cover and the one in the leaflet bundled in the toner kit were
changed as follows in order to improve the installation ability of the toner.
<Change of the toner kit leaflet>
(Old)
(New)
(Old)
<Change of the front cover label>
(New)
Front cover (302KZ9401-/302KZ9406-/302KZ9402-/302K09436-)
<Improvement of the assembly process After using up the old stock>
TASKalfa550c, TASKalfa650c, TASKalfa750c
The following part (No.1) was changed in order to improve the assembly process.
No.
Old Part
No.
New Part
No.
1
305JN70XY0
5JN70XY0
305JN72GU0
5JN72GU0
Description
BUSH-6-NU4
Com patibi lity
Old New Old New
Q’ty
*
*The qty. to be used is for one model.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
*
O
O
Remarks
(Page.6/11)
Service Bulletin
Ref. No.
PCI-0298 (B248)
[Parts Change Information]
<Date>
August 19, 2011
<Assembly process improvement From available timing in March 2011 production>
TASKalfa550c, TASKalfa650c, TASKalfa750c
The machine front side bearing (No.1) of two bearings at the both ends of the transfer roller was changed in order
to improve the assembly process.
<Change of the bushing>
(No.2)
(No.1)
11 mm
13 mm
Material: Conductive polyacetal
Color: Black
Grease: Apply
FIG. 30 TRANSFER-BELT-1
Material: POM
Color: White
Grease: Not required
FIG. 31 TRANSFER-BELT-2
No.2No.1
Com patibi lity
Old New Old New
Q’ty
No.
Old Part
No.
New Part
No.
1
----------
305JN72RM0
5JN72RM0
BUSH-TR1-TBU
-
2
-
O
2
305JN70170
5JN70170
305JN70170
5JN70170
HOLDER:HLDR-TR-ROLL
4
2
O
-
Description
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Remarks
Two of them
were changed
to No.1.
(Page.7/11)
Service Bulletin
Ref. No.
PCI-0298 (B248)
[Parts Change Information]
<Date>
August 19, 2011
<(PF-800) Improvement of the LCF rear side latch After using up the old stock>
TASKalfa550c, TASKalfa650c, TASKalfa750c
The PF-800’s rear side latch might very rarely come off from the machine when the upper part of the front cover
was strongly pressed by hand while fully pulling the tray unit out. Therefore, the tension of the spring was
X
increased in order to improve the margin.
Release button
Rear side hook (view from X)
Hook coming off
Front side hook
(No.2 Spring) --- No change
No.
Old Part
No.
1
------------
2
305JN703E0
5JN703E0
New Part
No.
305JN72RP0
5JN72RP0
305JN703E0
5JN703E0
Spring change
(No.2: Silver →No.1: Black)
Description
Com patibi lity
Old New Old New
Q’ty
Remarks
SPRING:SPG-E-7R5XR8X42R2
-
1
-
O
Machine rear
Spring (Black)
SPRING:SPE-LOCK
2
1
O
-
*1 (Silver)
*1: (Old) Used for machine front/rear hooks (New) Used for the machine front hook only; changed to No.1 for the machine
rear side
<Part number information>
TASKalfa550c, TASKalfa650c, TASKalfa750c
The below is the new part number of the part in the Parts List illustration. (The part number only was already
listed in the No.16 of Fig.91 HARNESS-DRV_ADU in the Parts List.)
FIG. 45 REAR-FRAME-1-ASM
No.1
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.8/11)
Service Bulletin
Ref. No.
[Parts Change Information]
No.
Old Part
No.
New Part
No.
1
----------
305JN72C00
5JN72C00
PCI-0298 (B248)
<Date>
August 19, 2011
Com patibi lity
Old New Old New
Q’ty
Description
WIRE HARNESS:HRNS-RLY-430
-
1
-
Remarks
O
<(DF-800/810) Correction of the Parts List>
TASKalfa550c, TASKalfa650c, TASKalfa750c
The part name in the Parts List was changed as follows.
Fig. Ref.
1
1
[Wrong]
Part No.
[Correct]
Part No.
Description
305JN70SX0
5JN70SX0
Description
305JN70SX0
5JN70SX0
COVER-FRT-EPU-434T
HANDLE:HNDL-JCT-PIT
<Common use of the part After using up the old stock>
TASKalfa4820w
The following part (No.1) was changed for common use.
No.
Old Part
No.
New Part
No.
1
305H675880
5H675880
305J071320
5J071320
Description
PLATE GRID
Com patibi lity
Old New Old New
Q’ty
1
<Part number information>
TASKalfa2420w, TASKalfa4820w
The part number of the CPU (No.1) was registered.
Also, the washer for the eject unit was corrected as follows.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
1
O
O
Remarks
(Page.9/11)
Service Bulletin
Ref. No.
[Parts Change Information]
PCI-0298 (B248)
<Date>
FIG. 1 ASSEMBLY LOCATION 1
---Affected model TASKalfa2420w, TASKalfa4820w
August 19, 2011
FIG. 24 PAPER EXIT ASSY 1 (Inside)
----Affected model TASKalfa4820w
No.1
No.2
<TASKalfa2420w>
[120/230V]CONTROLLER ASSY: IPS DC1 CONTROLLER (305JZ7004-)
<TASKalfa4820w>
[120V] CONTROLLER ASSY: IPS DC1 CONTROLLER (305JZ7004-)
[230V] PARTS CONTROLLER ASSY EU SP (305JZ9401-)
No.
Old Part
No.
1
----------
2
305JZ70290
5JZ70290
New Part
No.
Old
305J071300
5J071300
305H678150
5H678150
Compatibi lity
New Old New
Q’ty
Description
Remarks
CPU: CELERON2.0G
-
1
-
O
TASKalfa2420w
TASKalfa4820w
WASHER SPECIAL
2
2
X
O
TASKalfa4820w
<Part number registration of the ARM PAPER EJECT HOLDER>
BF-730
The part number was registered to the assembly and the individual part
for the ARM PAPER EJECT HOLDER.
303J128300
FILM EJECT PAPER
HOLDER
303J128280
PAD EJECT PAPER
HOLDER
303J128251
SHAFT EXIT
PAPER HOLDER
303J128290
COVER EJECT PAPER
HOLDER
No.1
303ND28101
ARM PAPER EJECT
HOLDER
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
No.1 backside view
(Page.10/11)
Service Bulletin
Ref. No.
[Parts Change Information]
No.
Old Part
No.
1
--------
2
--------
3
--------
4
--------
5
--------
6
--------
New Part
No.
303ND94100
3ND94100
303ND28101
3ND28101
303J128290
3J128290
303J128300
3J128300
303J128280
3J128280
303J128251
3J128251
PCI-0298 (B248)
<Date>
Description
August 19, 2011
Com patibi lity
Old New Old New
Q’ty
PARTS ARM PAPER EJECT HOLDER
ASSY SP
-
1
-
O
+ARM PAPER EJECT HOLDER
-
1
-
O
+COVER EJECT PAPER HOLDER
-
1
-
O
+FILM EJECT PAPER HOLDER
-
1
-
O
+PAD EJECT PAPER HOLDER
-
1
-
O
+SHAFT EXIT PAPER HOLDER
-
1
-
O
Remarks
Newly
registered
<Change of the waste toner bottle cap From available timing in June 2011
production>
TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci,TASKalfa5500i,
TASKalfa4500i, TASKalfa3500i
The waste toner bottle cap was changed as follows in order to tightly close and to strengthen the hinge part.
・Tight close —Size A: 22->22.1 Size B: 22->21.8
Projection D: 0.1±0.2 -> 0.1+0.02/-0.05
・Strengthen ——Size C: Thinned and chamfered
(Unit: mm)
A projection was applied
to the changed part at the
rear side of the lid.
Size A
Size C
Projection D
Size B
The cap is not the part for field supply as it ca not be replaced there.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.11/11)
Service Bulletin
Ref. No.
[Parts Change Information]
PCI-0298 (B248)
<Date>
August 19, 2011
<Correction of the Parts List>
TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221
The following part names listed in the Parts List were changed.
Fig. Ref.
20
2
20
3
17
2
17
3
[Wrong]
Part No.
302KH46020
2KH46020
302KH46030
2KH46030
302KK46250
2KK46250
302KK46260
2KK46260
Description
FFC PANEL LEFT
FFC PANEL RIGHT
FFC PANEL LEFT
FFC PANEL RIGHT
[Correct]
Part No.
302KH46030
2KH46030
302KH46020
2KH46020
302KK46260
2KK46260
302KK46250
2KK46250
Description
FFC PANEL RIGHT
FFC PANEL LEFT
FFC PANEL RIGHT
FFC PANEL LEFT
“+” at the head of part name indicates that it is a component part.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
TASKalfa181
TASKalfa221
TASKalfa181
TASKalfa221
TASKalfa180
TASKalfa220
TASKalfa180
TASKalfa220
(Page.1/3)
Service Bulletin
PCI-0302 (B329)
Ref. No.
<Date>
[Parts Change Information]
October 17, 2011
Subject Part Change Information
TASKalfa 5550ci, TASKalfa 4550ci, TASKalfa 3550ci,
TASKalfa 3050ci, TASKalfa 5500i, TASKalfa 4500i,
TASKalfa 3500i TASKalfa 8000i, TASKalfa 6500i,
Model
TASKalfa 7550ci, TASKalfa 6550ci, FS-6025MFP,
FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-8025MFP,
DF-790
Affected models:
DF-790
TASKalfa 5550ci/4550ci/3550ci/3050ci, TASKalfa 5500i/4500i/3500i, TASKlafa 8000i/6500i and TASKalfa 7550ci/6550ci
Topic
The following parts were changed.
P1
<Corrections to the Parts List>
TASKalfa 5550ci, TASKalfa 4550ci, TASKalfa 3550ci, TASKalfa 3050ci, TASKalfa 8000i,
TASKalfa 6500i, TASKalfa 7550ci, TASKalfa 6550ci, FS-C8020MFP, FS-8025MFP
P2 <(DP section) Part number information>
FS-6025MFP, FS-6025MFP/B, FS-6030MFP,
FS-C8020MFP, FS-C8025MFP
P3
<Part number information>
DF-790
<Corrections to the Parts List>
TASKalfa 5550ci, TASKalfa 4550ci, TASKalfa 3550ci, TASKalfa 3050ci, TASKalfa 8000i,
TASKalfa 6500i, TASKalfa 7550ci, TASKalfa 6550ci, FS-C8020MFP, FS-8025MFP
The part names listed in the Parts Lists were corrected as follows.
[Wrong]
Model
Fig. Ref.
TASKalfa 7550ci/6550ci
TASKalfa 8000i/6500i
TASKalfa 7550ci/6550ci
TASKalfa 8000i/6500i
20
18
20
18
TASKalfa 8000i/6500i
18
2
TASKalfa255c/FS-C8025MFP
TAKSalfa205c/FS-C8020MFP
13
1
TASKalfa 5550ci/4550ci/3550ci
/3050ci
16
2
2
2
Part No.
302K993140
2K993140
302K993150
2K993150
302K99K150
2K99K150
302LC93080
2LC93080
Part name
[Correct]
Part name
FK-8708
FK-8708 IH
FK-8709
FK-8709 IH
FK-8709(KR)
FK-8709 IH(KR)
FK-8506
FK-8506 IH
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/3)
Service Bulletin
PCI-0302 (B329)
Ref. No.
<Date>
[Parts Change Information]
October 17, 2011
<(DP section) Part number information>
FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP
The following is the part numbers for the parts at the DP side hook and loop fasteners (No.1 to No.4) holding the
original mat (303JC0420-).
X
[Hook and loop fastener/sponge position]
X
Hook and loop
fastener
Sponge
Y
DP cover side
DP cover
No.
Old Part
No.
1
----------
2
----------
3
----------
4
----------
New Part
No.
303MX02031
3MX02031
303K502080
3K502080
303J902370
3J902370
303M802320
3M802320
X: Fastener CUSHION ORIGINAL MAT B (No.1)
Sponge SPONGE ORIGINAL MAT (No.2)
Y: Fastener CUSHION ORIGINAL MAT (No.3)
Sponge SPONGE ORIGINAL MAT A (No.4)
Description
Com patibility
Old New Old New
Q’ty
CUSHION ORIGINAL MAT B
-
4
-
O
SPONGE ORIGINAL MAT
-
4
-
O
CUSHION ORIGINAL MAT
-
1
-
O
SPONGE ORIGINAL MAT A
-
1
-
O
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Remarks
(Page.3/3)
Service Bulletin
PCI-0302 (B329)
Ref. No.
<Date>
[Parts Change Information]
October 17, 2011
<Part number information>
DF-790
The parts numbers were newly set up for the parts (No.1 to No.6) below.
No.1
Front side
No.3
No.6
No.4
No.1
No.2
No.5
Rear side
No.
Old Part
No.
1
----------
2
----------
3
----------
4
----------
5
----------
6
----------
New Part
No.
303NB24070
3NB24070
303NB24220
3NB24220
302GR04380
2GR04380
302GR04370
2GR04370
303NB24210
3NB24210
303NB34050
3NB34050
Description
Com patibility
Old New Old New
Q’ty
GUIDE DRUM LOWER
1
-
O
SPRING GUIDE HOLD
1
-
O
SEAL MAGNET
1
-
O
MAGNET CLIP DISH
1
-
O
HOLDER MAGNET
1
-
O
LABEL D6
1
-
O
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
Remarks